Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.2
(2,224 Reviews)
Rating breakdown 2,224 reviews
5 Stars
1,130
4 Stars
81
3 Stars
24
2 Stars
72
1 Star
917
20%of customers recommend this product.
(
166 out of
834)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Horrible new scent
on February 23, 2024
Posted by: Cindy182
from South Dakota
I have used dawn for as long as I can remember and I bought a new bottle and the new scent is just dreadful! It smells like old rotten cheap perfume. Sadly I will have to look for a new brand of dishsoap.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 27, 2024
We're sorry you aren't happy with the new Original Scent, Cindy. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent
on February 23, 2024
Posted by: Detective Sue
The new scent is horrible. I hope you don’t discontinue the original scent. It’s tough to tolerate the new scent
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 26, 2024
Thank you for sharing your feedback on our Dawn Original, Sue. All of our products go through many checks to ensure they deliver the best results, so we appreciate you letting us know that wasn't the case for you. We know scent preferences are personal, and we're always looking to improve our products, so please give us a call at 1-800-725-3296 for assistance, and for us to gather some info for our Quality Team.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful Clean Scent
on February 23, 2024
Posted by: CCMan
from Maine
The new "Clean" scent is awful. So over powering that it lingers in the room, on our dishes and on our hands. I want a dish soap that cleans well not one that floods the room with chemical scents. I've seen the insulting responses on this blaming porous dishes. Good luck with that strategy. It's so offensive and overpowering to the nose that we're throwing out a brand new refill size bottle. The incessant need for industry to change a good thing is disappointing, but beyond that the world is changing and most now know that overpowering perfumes equate to a chemical toxic brew. Certainly not something we'll continue exposing our family to. We've been loyal customers for decades, but this is driving us to another brand.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 26, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original. We would like to assure you that we are aware of this transition and the potential impact it may have on your experience with our product, as we send our products through many checks to ensure they safely provide the best results. So we can learn more about your experience for our Quality Team, and provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
How do you get the soap out?
on February 21, 2024
Posted by: Fredzxdr
from Florida
How do you get the soap out? How do you get the soap out? How do you get the soap out? How do you get the soap out?
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 22, 2024
We'd like to get more information to help, so when you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
4
We LOVE the new scent!
on February 21, 2024
Posted by: PaulkHome18
from Amarillo, TX
We LOVE the new scent but I was very disappointed that the soap is labeled to not leak but I found a piddle of soap around my sink.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent is Terrible
on February 21, 2024
Posted by: Mama3
from Ohio
The original Dawn scent was perfect the way it was. It was one of the main reasons I liked Dawn dish soap. I can't understand why it was changed. I realize that many have already expressed their disappointment and what I have to say probably won't change anything either, but I would like to ask you change it back. The new scent is so strong and unpleasant and like others have said it is difficult to get the taste of it off my dishes. I don't plan to buy again unless it's changed.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 22, 2024
Firstly, please know that we're thankful for you being a loyal Dawn user and for taking the time out of your day to ensure your voice is heard. Whenever we make changes, we do extensive testing to get the scent just right, but it should never stay behind on your dishes. However, if dishes are porous, so very old, cast iron, or plastic, it can absorb the scent. With these dishes, please rinse off right away. Do not let them soak. Our users are the eyes and ears of our company, and we want to ensure your voice about this change it heard. Please call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Another Thumbs Down For The New Scent- Very Bad
on February 20, 2024
Posted by: Shannon in TN
from Tn
The new scent is over powering. It lingers on clean dishes and over powers food. It stays on your hands like a bad perfume. I’ve been using Dawn for 20 years and will definitely have to switch to a more neutral clean scent like Palmolive unless the original scent returns. Please bring back the classic original scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 22, 2024
Thank you for taking the time to share your feedback with us, Shannon. This is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations.
At this time, we do not have plans to reintroduce the old Dawn scent. We appreciate your understanding and patience as we strive to provide you with the highest quality products. If you have any questions, please feel free to give us a call at (800) 725-3296 Mondays through Fridays, from 9 AM to 6 PM, EST.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations.
At this time, we do not have plans to reintroduce the old Dawn scent. We appreciate your understanding and patience as we strive to provide you with the highest quality products. If you have any questions, please feel free to give us a call at (800) 725-3296 Mondays through Fridays, from 9 AM to 6 PM, EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Another Thumbs Down For New Scent
on February 20, 2024
Posted by: JAH TN
from Collierville tn
The new scent is not pleasant and over powering. It lingers on clean dishes and over powers the food. If you wash your hands with it, the smells stays on for a long time like perfume. Please go back to the original scent. I’ve been a Dawn user for 20 years but will have to change to something with a neutral clean scent like Palmolive.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 22, 2024
There's nothing more important to us than our users satisfaction, so we're truly sorry that you, a fan of Dawn for over 20 years, isn't a fan of this new upgraded scent. If you have not tried this already, please try washing those dishes that absorbed the odors by hand and ensure they aren't soaked. This may prevent them from absorbing it in the future. While scent preferences will always vary from person to person, your feedback is very important to us, and we'd like to make sure your voice is heard. Please call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com