Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
‘New clean scent’ is awful!
on February 24, 2024
Posted by: Jdlballard
I’ve been using Dawn ultra for the past 25 years. I cant find Dawn ultra at my local stores, only the Dawn with the ‘new clean scent’. What a misnomer, nothing could be further from the truth, the new clean scent smells horrid! If I could give zero stars I would.
What marketing idiot sold this to upper management. Sadly I can’t use Dawn dish-soap any longer, have moved on to a different brand.
Response from dawn-dish.comBy Customer Care, February 26, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand how frustrating it can be when a product changes like this, and that we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Please bring back the original scent of Dawn- too many of us can't use this "new" clean scent. Smells horrible and makes our throats hurt! HORRIBLE.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 26, 2024
We're terribly sorry to hear you've had this experience with our Dawn EZ-Squeeze, as all of our products are thoroughly evaluated to be safe when used as directed. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.
If I could give 0 stars I would this new sent smells like rotten whale placenta
Response from dawn-dish.comBy Customer Care, February 26, 2024
Thank you for sharing your feedback on our Dawn EZ-Squeeze. All of our products go through many checks to ensure they deliver the best results, so we appreciate you letting us know that wasn't the case for you. We know scent preferences are personal, and we're always looking to improve our products, so please give us a call at 1-800-725-3296 for assistance, and for us to gather some info for our Quality Team.
The new scent is nauseating. It is so strong and lingers on your hands, sink, and dishes. So disappointing. Whole bottle in the trash. Off to fond an alternative.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 27, 2024
We're sorry to hear you've had this experience with our Dawn EZ-Squeeze. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.
I have always used Dawn. It's the only dish soap that doesn't break my hands out. This new scent is horrible. It smells like mildew. The dishes still smell like it after you rinse off. Now I have a full bottle of dawn on my counter, that will go in the trash.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 26, 2024
We're sorry you aren't happy with the scent change, and you can be assured we're sharing your feedback with our Research and Development team. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.
The new scent is HORRIBLE I have been using Dawn for years. I liked this new product but this new scent is disgusting. Please bring back the original scent. I will be changing brands.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 27, 2024
We understand that there have been recent changes in the scent of Dawn Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
New scent is terrible. I've sworn by Dawn Ultra for 20+ years and now I have to use a different and likely less effective brand.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 26, 2024
We're sorry you don't like the New Original Scent after over 20 years of loyalty, Jerrod. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.
Omg... What have you done to Dawn, that it smells so overbearing and WAY overpowering??!? I can hardly breathe now, while doing my dishes. PLEASE bring the beautiful scent back, I bet of you! I'm sure that I'm not the only one!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 27, 2024
We're sorry to hear you've had this experience with our Dawn EZ-Squeeze. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.