Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New scent is a fail
on February 26, 2024
Posted by: Ernst2k
from Kalamazoo, MI
I’ve been a Dawn original scent user for decades but this revamped scent gives me a headache every time. Going to have to find something else instead. Too bad - 5 stars if you hadn’t messed with perfection.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 28, 2024
We're sorry to hear you've had this experience with our Dawn Original, Ernst. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.
Negative 5 stars. I had to throw "Nasty Clean Scent" in the trash! Fire your marketing people, they must be smoking flower fragrant potpourrie.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 27, 2024
We're sorry you aren't happy with the recent change in Original Scent. We want to assure you that we are aware of this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.
If i could I would give this new scent, a zero. It is horrible. I have always use original dawn because its safe with my skin allergies. No one should have to take benadryl because they washed dishes. Like i had to. I hate wasting money, but i had to toss that whole bottle because it was making me sick. You guys need to change your label, because there's no way this is safe for wildlife. Those poor ducks would be sick. Please bring back the original dawn blue!
Response from dawn-dish.comBy Customer Care, February 27, 2024
Above all else, the safety and satisfaction of our users are out top priority. When reaching for your bottle of Dawn, you should feel confident knowing it'll be gentle on your hands, yet tough on those dirty dishes. We're so sorry that a loyal user had this kind of experience, and we hope you're feeling better. While scent preferences will always vary from person to person, with our numerous quality and safety checks, this is the last thing we expect our users to go through when using it as directed. We ask that you please discontinue using your bottle. This isn't something we take lightly, and we'd like to ensure your voice is heard about the change, and we'd like to make reports to our Quality and Safety Teams. Please call us at (800) 725-3296.
The new scent is horrible and I’m pretty sure iMm allergic to it. I washed dishes with it, the smell is overbearing and shortly my skin was itchy and inflamed. I will not be buying it again.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 27, 2024
We're sorry to hear you've had this experience with our Dawn EZ-Squeeze, Angie, as our products are thoroughly evaluated to be safe when used as directed. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.
If it ain’t broke, don’t fix it. Why take a trusted product and change it? I will never understand. Whoever convinced the Dawn team to switch scents should be fired!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 26, 2024
We're sorry you aren't happy with the recent Dawn scent change, Kaz1003. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products. We'd be happy to answer any questions or get any additional feedback. Please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.
What is that smelll and taste?!The cheap perfume smell is stuck in the brand new water bottle and makes the water taste like perfume. It’s been rinsed and rinsed, and rinsed again. It’s so bad, it can’t be safe. I’m never using it again. Better safe than sorry.
Response from dawn-dish.comBy Customer Care, February 26, 2024
We're sorry to hear you've had this experience with our Dawn EZ-Squeeze. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.
I have exclusively used Dawn dish soap for over 30 years, and loved the new EZ Squeeze bottle. UNTIL... I purchased my most recent bottle. I did not notice the "new clean scent" on the label, but I absolutely noticed it when I opened and used it. The smell is TERRIBLE! I do not want a floral smell when washing my dishes. And as others have commented, the smell lingers. And I do not have porous dishes. Please go back to the old formula. I will not purchase Dawn again until you do so. Very disappointed.
Response from dawn-dish.comBy Customer Care, February 27, 2024
We're sorry you aren't happy with the recent change in Original Scent after 30 years of loyalty. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. At this time, we do not have plans to reintroduce the old Dawn scent. We appreciate your understanding and patience as we strive to provide you with the highest quality products. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
New “clean scent” is too strong. The scent is off or something. Being back the previous scent.
Response from dawn-dish.comBy Customer Care, February 27, 2024
We're sorry the recent change to our Original Scent is too strong. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.