Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Terrible perfume
on March 1, 2024
Posted by: SGAHolly
from Erick, OK
I used to love this soap but today I opened a new bottle and was blasted by perfume and got a headache. I can't even use it. Really hoping when I return to the store I can find the original.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 1, 2024
We hope you're feeling better now, SGAHolly! You can be assured we'll share your comments with our Safety Team. While all our ingredients and products are thoroughly evaluated to be safe when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend discontinuing use of Dawn Ultra EZ-Squeeze, Original Scent, or any other version of Dawn Original which has the new scent. And please give us a call at (800) 725-3296 so we can help you further!
New scent is absolutely atrocious and gives me migraines. Used dawn for 25+ years. I haven’t spoken to one person who likes the new scent, what happened?!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 1, 2024
Thank you for being such a loyal Dawn Dish Soap consumer. Please know, your safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. Based on what you've shared, we suggest you put the rest of this bottle in a safe spot where you or others won't use it, as we may need you to return the bottle of Dawn to us. Then, call us at 1 (800) 725-3296. We're here Mondays through Fridays, from 9 AM to 6 PM, EST.
I'm afraid Dawn just lost a customer with this new fresh scent. Brought it home and after a few days, I find I can't use it. The smell is so overpowering that I can't rinse it off of anything, especially my hands. I'm so sick of the smell that I'm going to throw out what is left in the bottle. No more Dawn for me. Hopefully, you'll change it back.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 1, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
This new scent is awful. Please bring back the original dawn dish soap scent not this new one. It’s awful. So floral.
Response from dawn-dish.comBy Customer Care, March 1, 2024
We're sorry the recent Original scent change is too floral for you, Erin. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Why did you ruin a good thing by changing the scent? I’ve been buying Dawn for over 25 years but won’t after I can’t find any more of the original. Way to drive away customers.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 1, 2024
We appreciate you being part of our Dawn family for so long. We're sorry to hear you aren't a fan of the upgraded scent, and assure you that we're letting our team know your feedback. In the meantime, we hope it helps to know we now have a fragrance free Dawn. Reach out to us at (800) 725-3296, and we'd be happy to talk with you more about it.
NOT ORIGINAL SCENT! "NEW SCENT" is DISGUSTING! It keeps your dishes smelling horrible long after rinsing. Please change it back or no more purchases from a lot of customers.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 1, 2024
We appreciate your comments regarding your newly purchased Dawn Ultra Dish Soap, in the EZ-Squeeze Bottle, with the recently updated Original Scent. We understand that this change may have surprised you, as the scent hasn't been changed in over 10 years. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. If you'd like more help or to tell us more, call us at 1 (800) 725-3296. We're here weekdays from 9 AM to 6 PM, EST.
Loyal user of dawn original scent. This new “clean” scent is terrible. Why would I want my dishes that I eat out of to smell like tide laundry detergent?! Come on do better! Give us the original scent back. Something neutral for dishes!! This is awful.
Response from dawn-dish.comBy Customer Care, February 29, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Guys....this new scent is terrible. Who did you all test this through? Still works great, but not sure I can get over the smell. 😞
Response from dawn-dish.comBy Customer Care, March 1, 2024
Thank you for your feedback, Brando. We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.