Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
2
New Clean Scent ruins blue Dawn after 20 years.
on March 5, 2024
Posted by: Katie1299
from Idaho Falls, ID
I have been a very loyal blue dawn customer for almost 20 years. I use it to remove stains in the laundry, we use it as hand soap and dish soap. We just bought a refill and experienced the "New clean scent" for the first time. It is going to ruin this product for us. It's too overwhelming. I don't want my hands, dishes or laundry to smell of that perfume smell. We are very disappointed and sad to loose the effectiveness of such a great product.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 6, 2024
We appreciate you being part of our Dawn family for over 20 years. We're sorry to hear you aren't a fan of the upgraded scent, and assure you that we're letting our team know your feedback. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Dawn is one of the few brands I’ve been truly loyal to for years and it cleans better than any other dish soap I’ve tried, but I’m not able to use it with this new scent. The smell is so strong it gives me a headache, the same with the platinum. It smells like heavily scented fabric softener and the scent lingers on my dishes and my hands all day. Please bring back the old scent!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 6, 2024
Firstly, thank you so much for your years of love, support, and loyalty. Above all else, your safety and complete satisfaction comes first. We do numerous quality and safety tests to get the scents of our products just right, and of course, our Dawn Ultra EZ Squeeze and Dawn Platinum aren't an exception. While scent preferences will vary from person to person, when used as directed, it should never be too strong that it causes headaches. Please discontinue using it. In the future, if your dishes scent changes due to the dish soap, it could be that the dishes are porous and absorb the scent. Porous dishes are typically your cast irons, plastics, and or worn down dishes. With these dishes, we recommend you don't soak them, and to wash them right away. Regardless, this isn't something we take lightly, and we'd like to make detailed reports to our Quality and Safety Teams. Please give us a call at (800) 725-3296.
New clean smell is not good. Will be looking for a different product. Please bring back old smell.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 6, 2024
We're sorry to hear you aren't a fan of the upgraded scent, LeeAnn, and assure you that we're letting our team know your feedback. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
It leaks when upside down. It leaks on the counter and I tried several times. It's yes mess.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 6, 2024
We're sorry to hear this, and want to assure you that we have many quality checks to ensure your EZ-Squeeze is mess free. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Unfortunately, the "New Clean Scent" of Dawn dishwashing liquid doesn't smell good. It has an odor like cheap laundry soap. Please don't stop selling the original scent.
Response from dawn-dish.comBy Customer Care, March 6, 2024
We're so sorry you're disappointed with the change to our Dawn Original fragrance, Delie. Extensive research and consumer testing goes into our products to create appealing features we hope you'll love. We realize that preferences can vary from person to person, and we appreciate your feedback on this change. Another version we hope you'll consider trying is our Dawn Free & Clear unscented dish soap in the EZ-Squeeze bottle. Your loyalty is very important to us, and we’d like to talk with you more, and further assist you. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
"New clean scent" is AWFUL. Please go back to the original version. The scent sticks on your hands all day and it's all I can smell. I wish manufacturers could understand that many people are sensitive to scents and strong perfume scents are bad for people with allergies. I will no longer be able to use this product. For people who want a scent there are plenty of options available so why do this to a good product.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 6, 2024
We're sorry to hear you aren't a fan of the upgraded scent, and assure you that we're letting our team know your feedback, Mindy. In the meantime, we'd love to talk with you about our fragrance free Dawn. When you have time, please get in touch with us at (800) 725-3296.
Please go back to the plain original scent. I do not like the "new clean scent" ! It is too strong. I will look for another product if the new clean scent continues!
Response from dawn-dish.comBy Customer Care, March 6, 2024
We're sorry to hear that you feel this way about the scent. We're always looking to bring you the latest innovations here at Dawn, and we do put a lot of thought into the design of our products. We'll make sure that your feedback is passed along to the rest of our team. While we don't currently have plans to reintroduce our previous Dawn Original scent, we'd like to mention that we do have other Dawn versions available that we encourage you to try. You may be interested in our Dawn Free & Clear, which features our lightest scent. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can help you with.
The “new clean scent” is disgusting. KEEP THE REAL ORIGINAL SCENT. Half the reason I even buy Dawn is for the real original scent. I’m so upset lol I will never buy Dawn again if the original scent is being replaced by this new weird sweet smelling garbage. Don’t know why companies insist on fixing what’s not broken. Ugh.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 6, 2024
We appreciate your great loyalty to Dawn, and we're sorry that you feel this way regarding our Dawn Original scent. We certainly value feedback such as this, and we'll make sure that your comments are shared with the appropriate team. While our previous Dawn Original scent is no longer being made, we do offer a variety of scents here at Dawn that you're welcome to try. We'd be happy to provide any further assistance, so please give us a call at (800) 725-3296 when you're able.