Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Warning: DO NOT BUY
on March 10, 2024
Posted by: Lauren not Dawn
from Huntington, NY
Thought it was just me being sensitive to the smell, then hopped on here to see I’m not alone. It is soooooo gross and perfumey. Not a clean scent either. Now I’m stuck with a huge bottle of it. Like others have used Dawn for many years. This stink I agree with others smells cheap and just flat out bad. Yes, you will have to scrub your hands with another soap afterwards. Dawn needs to do a recall before they create bad PR with this one. Super disappointed.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 12, 2024
Thank you for sharing your experience with us, Lauren. We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Please change the scent back. I really don’t like the new one and don’t understand why you wouldn’t just make a line that is labeled clean scent and keep the original line as original scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 12, 2024
Thank you for sharing your experience with us, Bridget. We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
WHY. WHY CHANGE THE SCENT? WHY? This new scent is a major headache.
Response from dawn-dish.comBy Customer Care, March 12, 2024
We can tell you're a fan, DawnOnYou, so thanks for your review letting us know how you feel about the new scent of our original liquid formula! If you got a headache while using it, we're very sorry and would recommend that you discontinue further use for your safety and comfort. You're welcome to call us at (800) 725-3296 if you'd like any help with your EZ-Squeeze bottle.
This new scent has caused headaches I sent it back to the store... What chemicals are we being exposed to that it gives us headaches the moment the soaps scent is introduced to the air? I hope you go bankrupt, yep I'm being petty.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 12, 2024
We're sorry to hear you've had this experience with our Dawn Ultra. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.
I have always used Dawn but will be changing to something else. It still cleans the best but the new smell is nauseating. Why would you change?
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 12, 2024
Thanks for your review, Sarah123. We're so sorry to learn that you don't like our new scent and that it made you feel nauseous. Because our consumers' safety is most important to us, we'd recommend discontinuing further use of your bottle. Please give us a call at (800) 725-3296, as we'd love to help make this right for you and retain your trust and loyalty!
I have used original Dawn for as long as I can remember. I am so disappointed with the new scent. I can only describe it as sweet and kind of floral. That's not a scent I want for dishes. I want a fresh scent not artificially sweet. Please bring back the original scent. I will not buy the new scent again.
Response from dawn-dish.comBy Customer Care, March 11, 2024
We're sorry you don't like the recent change in Dawn's Original Scent. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.
My wife just had to stop washing the dishes because the new smell was so bad. Why would you ’fix’ something that wasn’t broken.
Response from dawn-dish.comBy Customer Care, March 11, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Why did they ruin the original Dawns the new scent is awfu🤮please go back to original or you will lose customers!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 11, 2024
We're sorry you don't like the recent change in Dawn's Original Scent, Leigh. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.