Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.2
(2,224 Reviews)
Rating breakdown 2,224 reviews
5 Stars
1,130
4 Stars
81
3 Stars
24
2 Stars
72
1 Star
917
20%of customers recommend this product.
(
166 out of
834)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New scent is awful
on March 16, 2024
Posted by: MelGreen
from Chicago
I've been using Dawn for 15 years and for the first time ever am switching to a different brand. The new scent is so strong and unpleasant. It makes washing dishes a horrible experience. I used it a few times and hate to waste it but I simply can't stand the smell. I can smell it from across the house it's so strong.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 17, 2024
We're sorry to learn you're not a fan of the recently updated scent of Dawn Ultra with Original Fragrance, Mel. As the first scent upgrade in over 10 years, we're aware that this transition may have an impact it may have on your experience with the dish soap. We deeply apologize for any inconvenience or dissatisfaction you may be experiencing. At this time, we do not have plans to reintroduce the old Dawn scent, but it may help to know we've recently brought to the marketplace a new version of Dawn Free & Clear, which is Fragrance Free. We'd be happy to talk more with you about that new product, and hope you'll give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Clean Scent is Awful!
on March 16, 2024
Posted by: A Kay
I am sensitive to smells and Dawn Original was one of the only dish soaps I could tolerate. This new clean scent is awful. It's has such a strong perfume smell. I don't understand why they did this. I will not be purchasing this anymore.
Response from dawn-dish.comBy Customer Care, March 19, 2024
We're so sorry you're finding the new Fresh Scent too strong, A Kay. Extensive research and consumer testing goes into our products to create appealing features, and feedback like yours is very important to us. We realize that preferences can vary from person to person, so we offer a variety of product versions and scents. For thos like yourself who prefer an unscented uption, we recommend our new Dawn Free & Clear Fragrance-Free dish soap in the EZ-Squeeze bottle. We value your loyalty, and our Dawn Team would like to talk with you more about your experience to further help. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
You have lost a customer
on March 16, 2024
Posted by: Sundy
from Chesapeake, Virginia
I’m so mad that Dawn has changed its original scent to a fabric downy smell, so strong and perfumey. You have now lost my business after many years of using your original Dawn. I have asthma and the new perfume scent is so excessive and made my dishes smell like fabric softener. Why would you all do something so stupid and crazy like that. This will effect your sales.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 19, 2024
We certainly appreciate your great loyalty to Dawn over the years, and we're sorry to hear that you feel this way about our Dawn Original scent. We do value your feedback, and we'll make sure that your comments are passed along to the appropriate team. We do suggest giving our Dawn Free & Clear a try if you'd prefer a lighter scent. If you'd like any further assistance, please give us a call at (800) 725-3296 when you're able.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent stinks
on March 16, 2024
Posted by: cdr628
The new scent is awful. It’s cloying and reminds me of an over-powering air freshener. We’re done with Dawn.
Response from dawn-dish.comBy Customer Care, March 18, 2024
We would like to assure you that we are aware of this transition and the potential impact it may have on your experience with our product.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. You may not be aware that we recently introduced an unscented version of Dawn. For questions please call (800) 725-3296.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. You may not be aware that we recently introduced an unscented version of Dawn. For questions please call (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
SICKENING SMELL! FALSE ADVERTISING!
on March 16, 2024
Posted by: Dr Lori
from Montana
If I could give this new scent (falsely labeled as original scent) no stars at all, I would. This smell triggers my migraines. I have been a loyal customer for over 30 years, and will now need to switch to another dish soap! Why would you change it??? If it ain’t broke, don’t fix it!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 19, 2024
We understand there have been recent changes in the scent of Dawn Ultra Original. We would like to assure you that we are aware of this transition and the potential impact it may have on your experience with our product, especially since this was the first scent change in over 10 years. Our Safety Team assures us that, when used as directed, your experience should be great. However, some have personal sensitivities can occur. After reading your review, we suggest you put your most recent bottle of Dawn in a safe spot where you, or others, won't use or lose it, just in case we need you to return it to us. Then, give us a call so we can check in on how you're feeling and help you. We're here week days, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Don’t like new scent
on March 15, 2024
Posted by: Daisymaebeagle
from Tennessee
I love Dawn not only because it’s the bet but the scent! Ow they have this clean scent that doesn’t smell like dawn at all. Do not like
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 18, 2024
We would like to assure you that we are aware of this transition and the potential impact it may have on your experience with our product.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. You may not be aware that we recently introduced an unscented version of Dawn. For questions please call (800) 725-3296.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. You may not be aware that we recently introduced an unscented version of Dawn. For questions please call (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New clean scent is terrible
on March 15, 2024
Posted by: Tara2024
The new clean scent is terrible, and causing headaches. We have used Dawn for decades and loved them. Unfortunately after reaching out, they do not plan to bring the original Dawn soap back so we will have to use another brand from now on.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 17, 2024
Safety is our top priority, Tara, and all bottles of Dawn Ultra with the recently updated Original Scent are thoroughly evaluated to be safe when used as directed. If you’re not able to use this dish soap, it may help to know that we’ve recently introduced an unscented version of Dawn that may become your new favorite. We’d be happy to help you give that a go, but first, based on what you've shared, we do recommend discontinuing use of your current bottle. Put it in a safe spot, in case we need you to return it to us. Then, give us a call for further assistance. We’re here any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Company Fouled Up Original Dawn Scent
on March 15, 2024
Posted by: dawnless59
from Amarillo Texas
The new scent is disgusting. I refuse to use it. Whoever determined that is a clean scent has no sense of smell. The labeling is deceptive. Large font says Original and in small font it says New Clean Scent.
Cheap, cheap, cheap.
Cheap, cheap, cheap.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 18, 2024
We do put a lot of thought into our products here at Dawn, so we're sorry that this has been your experience with our Dawn Original scent. We'll be sure to let our team know how you feel about both the scent and our packaging. It may be helpful to know that we do offer other scents here at Dawn, and we suggest giving another Dawn version a try. Please know that you're always welcome to give us a call at (800) 725-3296 if you'd like any further assistance.
Written by a customer while visiting dawn-dish.com