Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,101 Reviews)
Rating breakdown 2,101 reviews
5 Stars
1,018
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Awful “new scent”
on February 19, 2024
Posted by: Hjon
from Ohio
I have used dawn for 30 years, but it’s time to switch, the new scent is terrible. It lingers on your dishes and overpowers everything. Very dissappointed.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 20, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original in the United States, while the old scent remains unchanged in Canada. We would like to assure you that we are aware of this transition and the potential impact it may have on your experience with our product.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Clean Scent is Horrendous!
on February 19, 2024
Posted by: AngryDishes
from Maine
I've never used anything BUT Dawn... but I absolutely CANNOT stand the new clean scent smell!! If I wanted my dishes to smell like shampoo than I would use shampoo to wash them. Please please please bring back the original scent!!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 20, 2024
We're sorry to hear you aren't a fan of the upgraded scent, and assure you that we're letting our team know. We'd like to help find a Dawn that's right for you in the meantime, so when you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Don't like the new scent
on February 19, 2024
Posted by: letty29
I have been using Dawn for over 30 years. I do not like the new scent in the original dawn at all. It is too much like cheap perfume, it gives me a headache and my hands are very dry after I use it. I didn't have that problem before. I wish you would have kept the original scent. Maybe it's time for me to move on.
Response from dawn-dish.comBy Customer Care, February 21, 2024
Trust and loyalty like yours is very highly valued by us, we're so sorry to learn about your experience with your recently purchased bottle of Dawn Ultra with the newly updated Original Scent. Because safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed, we're sorry you're not getting the comfortable clean we all expect. Based on what you've shared, please stop using the dish soap. Put the remainder in a spot where it won't be accidentally used or lost, as we may ask you to return it to us. Any Monday through Friday, from 9 AM to 6 PM, EST, give us a call for the best help possible. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
5
Powerful soap and spill proof packaging
on February 18, 2024
Posted by: aliciaa46
I love this product, especially the easy to use packaging. My cat loves to knock the dish soap over, so this prevents spills. Dawn is powerful and a good deal.
Written by a customer while visiting influenster.com
Customer Rating
1
New Clean Scent Cannot Tolerate
on February 18, 2024
Posted by: GGH 1998
from North Carolina
I have been a lifelong user of Dawn. For over 40 years it has been a part of our household. Sadly, with the introduction of your ‘new clean scent’ I will have to switch to another brand. The new scent has a strong perfume smell that immediately gives me a headache. The smell lingers in the air, on the sponge and on the dishes. Please consider bringing back the original scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 20, 2024
We appreciate you being a lifelong Dawn user for all these years. We're sorry to hear about your experience with the new scent of Dawn. Due to the many safety tests that we put Dawn through, this surely isn't something we'd expect to hear, and we hope you're feeling ok. If you haven't done so, please discontinue using this dish soap. Your safety and well-being are very important to us, so our Safety Team would like to hear more from you. When you have a moment, please give our team a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Vile ‘new clean scent’
on February 18, 2024
Posted by: Fowl Odor
from New York
The new scent smells vile. Even the ducks are going to begin to complain; It’s not ducky!
Please reimburse me for this purchase. I’ll hold onto it until you reimburse me then I’ll throw it out.
Also please listen to your customers rather than telling them to get over it.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 19, 2024
We're sorry to hear that you feel this way, and we'll make sure that your feedback is shared with our team. We'd be happy to see how we can best assist you further, so please give us a call at (800) 725-3296 when you have a moment.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Bring back the tried and true ORIGINAL Dawn scent
on February 17, 2024
Posted by: Phahn28
from Cincinnati
Absolutely dislike the new fresh scent! One of the main reasons we buy Dawn is due to other brands having overpowering fragrances and we have allergies in our household. We love the ORIGINAL Dawn scent and want it back!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 20, 2024
We understand, and we'll be sure to let our team know your feedback. In the meantime, we'd like to help find a light scented Dawn for you. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible new “original” scent
on February 17, 2024
Posted by: Patric
The new scent triggers my asthma - I can’t use it and I’ve asked friends and family to stop, as well. We will have to find a new dish soap. Please bring back the old Dawn for those of us who can’t tolerate the new formulation.
Response from dawn-dish.comBy Customer Care, February 20, 2024
We're sorry to hear this, Patric. With the many quality and safety tests Dawn products are put through, this isn't the experience we expect. We hope you're feeling better now, and while it sounds like you have already, we recommend to discontinue using this Dawn. You health and safety are incredibly important to us, and our Safety Team would like to make sure you're ok. So we can learn more, we ask that you please give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com