Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.2
(2,224 Reviews)
Rating breakdown 2,224 reviews
5 Stars
1,130
4 Stars
81
3 Stars
24
2 Stars
72
1 Star
917
20%of customers recommend this product.
(
166 out of
834)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
NEW CLEAN SCENT IS AWFUL...
on March 18, 2024
Posted by: jbyham
from Erie, Pennsylvania
The "New Clean Scent" is Horrible I've only ever purchased Dawn's Original Dish Soap and sadly will no longer be purchasing any Dawn Products. My hope is that they get enough complaints and decide to go back to the original scent. P&G's R&D really did a poor job on this, they should have rolled out the Clean Scent as an additional option not a total replacement. If it ain't broke don't fix it...
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 20, 2024
We're sorry to hear that a great Dawn fan like you feels this way, since we do put a lot of thought into creating features that we think you'll like. We really appreciate you sharing your feedback, and we'll make sure that your comments are passed along to the appropriate team. If you'd prefer a different scent, we recommend giving another Dawn version a try. You may be interested in trying out our Dawn Free & Clear line. We're always here to help, so please give us a call at (800) 725-3296 if there's anything more we can assist you with.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
ABSOLUTELY SICKENING, AWFUL AND DISGUSTING
on March 18, 2024
Posted by: LittleRed
from Pittsburgh
There are not enough negative words in the English language to describe how much I HATE the new scent. I had to give 1 star to leave a review but it is ZERO stars. I have never written a review in my entire life but I am so disgusted with the new Dawn scent that I had to write a review. I have used Dawn my entire adult life but I will NEVER use it again because this new scent is absolutely atrocious. It is nauseating. It is disgusting. And as others have said, the smell stays on your dishes. The first time I used it on my water bottle that I take to work, I couldn't even drink the water for lunch. It tasted like perfume. I rinsed the bottle many, many times and the smell and taste will not go away. I have not been able to drink out of it since. How is this even possible!?!? What did you put in this that it sticks to all of your dishes!?!? Thanks Proctor and Gamble. Are you going to give all of your customers the money it's going to cost us to replace all of our dishes that are now ruined. Also, my favorite cup to drink out of at home is stainless steel and has a rubber handle and the smell will not come out of that. Every time I take a drink, it smells and tastes like old rancid perfume that's been in the cupboard for 50 years. I am going to try soaking them in vinegar and water to see if the smell will come out. This is ridiculous that I should even have to do this!!!! Whoever invented this new scent and whoever approved it should be fired immediately. I cannot believe that ANYONE thought that this was a good idea. You have lost a customer. I will NEVER purchase Dawn again.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 19, 2024
We only expect you'll be smiling when you've got an EZ-Squeeze bottle of Dawn Ultra with the recently updated Original Scent nearby. Because this is the first scent change in over 10 years for this dish soap, we're aware there may be disappointment or concerns. Safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. However, after reading your review, we ask you to stop using the dish soap; put it in a safe space where it won't be tossed out, as we may ask you to return it to us. When you have a moment, any Monday through Friday, from 9 AM to 6 PM, EST please give us a call. We want to make sure you're feeling better, and help as best we can. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Ewwwwwwwwwww
on March 17, 2024
Posted by: Y411w20s41
from Ohio
DO NOT BUY!!! This has only been used for 2 days and the whole family HATES the new smell!!! It's like washing your dishes in dirty socks. Trust me this company is about to feel what losing $300 million a week feels like real quick!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 19, 2024
We're sorry to hear you aren't a fan of the upgraded scent. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Shame on you for changing a good thing!
on March 17, 2024
Posted by: danny111982
from Alton IL
I didn't notice the previous change in scent because I wasn't buying much Dawn at the time having a dishwasher and all.. I moved into a house without a dishwasher and won't get around to remodeling the kitchen to have one until next year... That aside, I've been buying more Dawn than before and I'm completely dissatisfied with this new scent and am switching brands immediately. I've used Dawn for over 30 years and I'm done. Get your stuff together proctor & gamble!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 20, 2024
Thanks, Danny, for your review of the EZ-Squeeze style bottle of Dawn Ultra with Original Scent. Because of the recent changes in the scent of Dawn Ultra Original in the United States, the first one in over 10 years, we apologize for any inconvenience and dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. While we understand it's hard when things change, and we hope you'll give another Dawn version a try. We suggest checking out our Dawn Free & Clear Dish Soaps. There's two versions, one with Lemon Essence Scent, and the other is Fragrance Free. If you'd like some help giving either of these soaps a go, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is offensive
on March 17, 2024
Posted by: Mmkay
from Georgia
I bought this and couldn't figure out what was wrong with the scent and then I realized it was not original. So I tried to get original. I bought up all the old original scent the grocery store had. Because the new scent is horribly floral and just awful. I'm probably going to switch back to another brand until you bring back the original scent
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 19, 2024
Thanks for sharing your thoughts on your recently purchased EZ-Squeeze bottle of Dawn Ultra with the new Original Scent. We're sorry the recent scent change has made you so sad. Because this was the firs scent change in over 10 years, we're aware there may be some concerns with our loyal consumers. Know it's our pleasure to help with this transition and the potential impact it may have. Did you know we've recently released a fragrance free Dawn? It's part of our "Free & Clear" line. We'd be happy to talk more with you about this, and help you give a different Dawn a try. Give us a call any weekday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent is terrible
on March 17, 2024
Posted by: La007
from Sewell, NJ
I've been using the original blue Dawn only for many years. The new scent not only is too strong, but it lingers on our dishes. I don't often leave negative reviews, but I can't cant even finish the bottle of the new scent. Pleeeeease...change it back!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 20, 2024
Your loyalty to Dawn over the years is very much appreciated, and we're sorry to hear that this has been your experience. We do put a lot of thought into creating features that we think you'll like, and we also have many quality checks to ensure that you can use our products with ease. We'll be sure to share your comments with the rest of our team. We'd like to mention that we wouldn't expect Dawn to impart the scent into your dishes. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous. We suggest not letting these items soak, and making sure to rinse them immediately. We hope this is helpful, and please give us a call at (800) 725-3296 if there's anything more we can assist you with.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Absolutely awful new scent
on March 17, 2024
Posted by: Katbar
The new clean scent is so overpowering and awful that I have to switch products. I'm a lifelong user of Dawn and I cannot believe the company did something so senselessly stupid to render their product unusable.
Response from dawn-dish.comBy Customer Care, March 18, 2024
We would like to assure you that we are aware of this transition and the potential impact it may have on your experience with our product.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. You may not be aware that we recently introduced an unscented version of Dawn. For questions please call (800) 725-3296.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. You may not be aware that we recently introduced an unscented version of Dawn. For questions please call (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New “clean scent”? More like “fart spray” stink
on March 17, 2024
Posted by: JWeiser
from Wooster OH
The new “clean” sent is horrendous. It smells like bathroom cleaner and has made all of our dishes smell like someone just got done in the bathroom and has covered up the odor with a terrible air freshener. It’s absolutely nauseating and a HUGE mistake by the company to change it. Perhaps P&G should learn that change for the sake of change is a horrible business practice. Dawn used to be the best dish soap money could buy and now it’s nothing more than a stinky product taking up shelf space in the stores.
I will attempt to try the free and clear version, but the question still remains: why change a good thing?!?
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 19, 2024
We appreciate that you've loved Dawn, JWeiser, and are very sorry you're disappointed with the new Fresh Clean scent. Extensive research and consumer testing goes into our products to create appealing features, and feedback like yours is important to us. Because preferences can vary from person to person, we offer a variety of product versions, and we hope you'll be a fan of our Dawn Free & Clear. The last thing we want is for you to feel nauseated while using our dish soap, and we take your report to heart. Our Dawn Team would like to learn more details of your experience to further help you with this. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com