Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,101 Reviews)
Rating breakdown 2,101 reviews
5 Stars
1,018
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
How do you get the soap out?
on February 21, 2024
Posted by: Fredzxdr
from Florida
How do you get the soap out? How do you get the soap out? How do you get the soap out? How do you get the soap out?
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 22, 2024
We'd like to get more information to help, so when you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
4
We LOVE the new scent!
on February 21, 2024
Posted by: PaulkHome18
from Amarillo, TX
We LOVE the new scent but I was very disappointed that the soap is labeled to not leak but I found a piddle of soap around my sink.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent is Terrible
on February 21, 2024
Posted by: Mama3
from Ohio
The original Dawn scent was perfect the way it was. It was one of the main reasons I liked Dawn dish soap. I can't understand why it was changed. I realize that many have already expressed their disappointment and what I have to say probably won't change anything either, but I would like to ask you change it back. The new scent is so strong and unpleasant and like others have said it is difficult to get the taste of it off my dishes. I don't plan to buy again unless it's changed.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 22, 2024
Firstly, please know that we're thankful for you being a loyal Dawn user and for taking the time out of your day to ensure your voice is heard. Whenever we make changes, we do extensive testing to get the scent just right, but it should never stay behind on your dishes. However, if dishes are porous, so very old, cast iron, or plastic, it can absorb the scent. With these dishes, please rinse off right away. Do not let them soak. Our users are the eyes and ears of our company, and we want to ensure your voice about this change it heard. Please call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Another Thumbs Down For The New Scent- Very Bad
on February 20, 2024
Posted by: Shannon in TN
from Tn
The new scent is over powering. It lingers on clean dishes and over powers food. It stays on your hands like a bad perfume. I’ve been using Dawn for 20 years and will definitely have to switch to a more neutral clean scent like Palmolive unless the original scent returns. Please bring back the classic original scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 22, 2024
Thank you for taking the time to share your feedback with us, Shannon. This is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations.
At this time, we do not have plans to reintroduce the old Dawn scent. We appreciate your understanding and patience as we strive to provide you with the highest quality products. If you have any questions, please feel free to give us a call at (800) 725-3296 Mondays through Fridays, from 9 AM to 6 PM, EST.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations.
At this time, we do not have plans to reintroduce the old Dawn scent. We appreciate your understanding and patience as we strive to provide you with the highest quality products. If you have any questions, please feel free to give us a call at (800) 725-3296 Mondays through Fridays, from 9 AM to 6 PM, EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Another Thumbs Down For New Scent
on February 20, 2024
Posted by: JAH TN
from Collierville tn
The new scent is not pleasant and over powering. It lingers on clean dishes and over powers the food. If you wash your hands with it, the smells stays on for a long time like perfume. Please go back to the original scent. I’ve been a Dawn user for 20 years but will have to change to something with a neutral clean scent like Palmolive.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 22, 2024
There's nothing more important to us than our users satisfaction, so we're truly sorry that you, a fan of Dawn for over 20 years, isn't a fan of this new upgraded scent. If you have not tried this already, please try washing those dishes that absorbed the odors by hand and ensure they aren't soaked. This may prevent them from absorbing it in the future. While scent preferences will always vary from person to person, your feedback is very important to us, and we'd like to make sure your voice is heard. Please call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disgusting scent AND taste lingers on dishware
on February 20, 2024
Posted by: Cate
from NH
Horrible. Didn’t notice the “new clean scent” on label until my daily water (no matter whether I use my usual mug or a glass) tasted like disgusting soap. I’ve spent an inordinate amount of time extra-rinsing to try to get rid of this. The smell while washing dishes is unpleasant and makes me sneeze. I’m done with Dawn. That may sound extreme but this product is really gross & unsatisfactory. As soon as I purchase a new dish soap, I’m either going to throw this out or save for cleaning the really disgusting outdoor yard ornaments. It’s not meant for dishes off which you eat. I was moved to write a review to let manufacturers know they really need to rethink this product. It’s really bad.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 22, 2024
We're terribly sorry to hear you've had this experience with our Dawn Original, Cate. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is foul
on February 20, 2024
Posted by: Mitme
I’ve been using Dawn dish soap for a quarter of a century. Not anymore. Did not even notice that the scent had changed on the new bottle I purchased until I started using it. Smells like very overpowering cheap old lady perfume. You have officially lost a once loyal customer. I’m going tomorrow to buy a bottle of Palmolive or Ivory and this nasty stuff is going where it belongs…a landfill. Whoever pitched the idea to “fix” a product that was not broken and loved for generations should be fired.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 20, 2024
We're sorry to hear you don't enjoy the upgraded Dawn scent and assure you that we're letting our team know your feedback. We'd love to talk more and find a Dawn that's a better fit for you. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
HORRIBLE NEW SMELL!
on February 19, 2024
Posted by: SaraD
The new clean scent is horrific! Smells like laundry detergent and the smell lingers both on hands and dishes. My asthma is also very sensitive to chemical smells and instantly had a problem with this scent! Please dawn whatever you do don’t get rid of the original scent. This change was so unnecessary.
Response from dawn-dish.comBy Customer Care, February 22, 2024
Sara, firstly, thank you so much for using Dawn. We're truly sorry that you're not a fan of this new scent, and that you had this experience with it. We'd like to assure you that we're aware of this transition and the potential impact it may have on your experience with our product. We do many quality and safety checks to get the scent just right, so be assured this isn't the experience we expect you to have. Please discontinue using it. Your feedback will be instrumental in guiding us forward to improving our products and our users experiences, so we'd like to make a full report to our Quality and Safety Teams to ensure your voice is heard. Please call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com