Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New scent dishsoap is trash!
on March 19, 2024
Posted by: Noneya
from Mi
I loved the original dawn scent, the fact that they changed the scent makes me so upset as it was my favorite dishsoap. Please bring back the original scent! You’ll be losing a lot of customers otherwise!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 21, 2024
We're sorry to hear that a great Dawn fan like you feels this way, as your satisfaction means the world to us. We do heavily rely on feedback such as this, and your comments will be shared with the appropriate team. If you'd prefer a different scent, we hope that you'll give one of our other Dawn versions a try. We're always here to help, so please give us a call at (800) 725-3296 if you'd like any further assistance.
The new clean scent triggers a migraine for me and an asthma attack for my mom. Wish you would have stuck with the actual original scent. I’m gonna have to find a new dish soap now unfortunately.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry to hear you and your mother have had this experience with our product, Livvy. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. We also suggest seeking medical attention as appropriate.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
The new smell is intolerable. I feel physically ill when I use it. Why on earth did they change something that was absolutely fine?
Response from dawn-dish.comBy Customer Care, March 22, 2024
We're sorry you're disappointed with the change in fragrance where you feel physically ill when using our dish soap, KikiC. Our products are tested to be safe when used as directed, and your safety is our highest priority. We recommend that you discontinue use since you experienced sensitivity. Because preferences can vary from person to person, we offer a variety of product versions, and hope you'll consider trying another version such as our Dawn Free & Clear EZ-Squeeze Fragrance-Free dish soap. We take your report very seriously, and our Dawn Team would like to learn more about your experience to further assist you. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
I've been buying Dawn dish soap for over 30 years. The new scent is gross, burns my eyes and breaks my hands out. I will be buying different dish soap from now on unless you go back to the Original Scent
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 20, 2024
Thanks for being such a great Dawn fan over the years. We're sorry to hear that this has been your experience, and we hope that you're feeling better. Safety is our top priority, and we can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed. We also put a lot of thought into creating features that we think you'll like. We'll be sure to share your feedback with our team, and we recommend discontinuing use of this particular product, if you haven't already. While we don't currently have plans to reintroduce our previous Dawn Original scent, we'd like to mention that we do have other Dawn versions available. You may be interested in trying out our Dawn Free & Clear, which features our lightest scent. We also offer an unscented option in our Dawn Free & Clear Fragrance-Free. We'd like to learn more about your experience, as well as gather some more details for our Safety Team, so please give us a call at (800) 725-3296 when you can.
The *New* scent in 2024 is AWFUL! My whole adult life I've used Dawn, My Mom used Dawn soap, I hate that I have to find something else. Why on earth did you change it? It leaves a scent on my dishes and smells more like laundry soap.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 20, 2024
We're sorry to hear you aren't a fan of the upgraded scent. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Leaks half way through the bottle. Noticed this 2 months ago. Quality control issue
Response from dawn-dish.comBy Customer Care, March 20, 2024
We're sorry to hear this, and want to assure you that we have many quality checks to ensure the EZ-Squeeze is leak free. We'd like to help you, as well as share your experience with our Quality Team. When you have a chance, please get in touch with us at (800) 725-3296.
The new clean scent of dawn is horrible. It has a thick deep perfume scent that lingers. I want the original back that I have been buying for many many years. If that’s all Proctor and Gambel have to offer I will be going back in time purchasing Palmolive.
Response from dawn-dish.comBy Customer Care, March 20, 2024
We're to hear that a loyal Dawn fan like you feels this way about the scent. Your satisfaction means the world to us, and we'll make sure that your feedback is shared with the rest of our team. While we don't currently have plans to reintroduce our previous Dawn Original scent, we'd like to mention that we have other Dawn versions available. If you'd prefer a lighter scent, we suggest giving our Dawn Free & Clear a try. Please give us a call at (800) 725-3296 if there's anything more we can help you with.
I have used Dawn for years and loved it. Just used the new Clean Scent and it is horrid. I found the smell to be nauseating. Why would anyone want to wash dishes in perfume? I will be searching for the Original Scent and if not changed will be looking for a replacement. What a waste of money.