Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Ruined Product
on March 22, 2024
Posted by: Mjn0613
from South Carolina
New scent gave me an instant migraine. I can't use it now. It is disgusting. I used dawn because of the original scent. You ruined it.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry to hear you've had this experience with our Dawn Ultra. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
The scent changed and gave me an instant migraine. You ruined it. I can no longer use it now. Thanks a lot.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry to hear you've had this experience with our Dawn Ultra. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
New clean scent is horrible, and you can smell it when you’re cooking.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry you aren't happy with the recent change in Original Scent, Nat. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Hate the new scent! Smell is too strong and florally. No I don't want a new scent, no I don't want to use any of your other options, nothing has changed with my dishes or the way I wash them. Gave me a headache and irritated my eyes, nose and throat. Had to resort to taking Benadryl. Made hands and dishes smell awful. The only thing different is the yucky scent. Give us back the old one.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry to hear you've had this experience with our Dawn Original. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
I’m so disappointed that dawn has added such a HORRIBLE fragrance to their formula. I have been a loyal lifetime customer using dawn for my dishes, my laundry, washing my pets, getting out stains, everything and now it smells so bad I can’t even use it!!l It gives me a bad headache. I can’t believe they didn’t even give us the option of choosing the new or original formula 🥲🥲🥲 I have no idea what soap to use now.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry to hear you've had this experience with our Dawn Ultra. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
This new scent is awful. It is disgusting. Aside from burning my eyes and nose it smells absolutely terrible. This is like a bad dream. I've only used Dawn original dish soap for decades and sadly you've lost a customer. I do hope I've conveyed my disappointment. I can't imagine using this on those poor animals now.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
Thanks for your feedback. We're so sorry to learn about your experience with Dawn Original's new scent, and yes, you can be assured we'll be sharing it with both our Quality Assurance and Safety Teams! If you haven't already, we'd recommend discontinuing any further use. You're also welcome to call us at (800) 725-3296, as we'd love to help make this right for you and hopefully retain your longtime loyalty.
We have been using dawn on my house for 20 plus years and this new scent is so terrible it makes my head hurt. It sticks to my hands too. I have to wash my hands after washing dishes. Booo
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry to hear you've had this experience with our Dawn Ultra. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
I have bought dawn for 35 years the new scent is toxic
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
Thanks for your feedback, Caringfarms. We're sorry you're not a fan of Dawn Original's new scent, but greatly appreciate your 35 years of loyalty! Our Quality Team is aware that other consumers feel this way as well and we'll be sharing your report with them. If you'd like any help with your current EZ-Squeeze bottle, please call us at (800) 725-3296.