Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New "clean scent" not great
on February 25, 2024
Posted by: RMW80
This new clean scent is terrible. Please just stick with the original scent! The new scent smells like Febreeze and is overpowering and lingers on everything, including my hands.
Response from dawn-dish.comBy Customer Care, February 27, 2024
We're sorry you don't like the New Original Scent. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.
Just picked up a fresh bottle of Dawn at the grocery store and noticed it smelled awful. Then saw the “new clean scent” sticker. It smells awful. Dawn has been my dish soap of choice for years, but now I will have to find something else — likely scented, but with something less awful. Dish soap does not need to be scented! And now I am stuck with a huge bottle of this new formula!
Response from dawn-dish.comBy Customer Care, February 27, 2024
We're sorry aren't happy with the New Original Scent after years of loyalty. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.
Bought the new scent and ended up pouring it down the disposal! Too much perfume scent! Why fix it if it’s not broken! Please don’t discontinue the original! I even think it gave my Tupperware container a taste of perfume on my leftovers! 🤢😷 very overpowering! Hate it! Please let me know if you plan on discontinuing the original, I would go out and buy a lifetime supply of it to avoid this perfume ridden new kind!
Response from dawn-dish.comBy Customer Care, February 27, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
The new scent for Dawn ultra smells awful! I have used Dawn for over 30 years, but not anymore. Terrible marketing move that will drive long loyal customers to other competitors. It’s so bad I had to throw it out and move on to a different brand.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 27, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Why on earth would they change the scent and not offer the old! It’s terrible, I’ve only used Dawn most of my life and I am going to forced to switch brands because the scent is terrible and I cannot stand to wash my dishes. People purchased Dawn exclusively because they were happy with the product! Unfortunately it’s obvious lost of loyal customers are going to be lost over this. So sad
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 26, 2024
Thank you for sharing your feedback on our Dawn scent, Andrea. All of our products go through many checks to ensure they deliver the best results, so we appreciate you letting us know about this. We know scent preferences are personal, and we're always looking to improve our products, so please give us a call at 1-800-725-3296 for assistance, and for us to gather some info for our Quality Team.
I’ve been using Dawn ultra for the past 25 years. I cant find Dawn ultra at my local stores, only the Dawn with the ‘new clean scent’. What a misnomer, nothing could be further from the truth, the new clean scent smells horrid! If I could give zero stars I would.
What marketing idiot sold this to upper management. Sadly I can’t use Dawn dish-soap any longer, have moved on to a different brand.
Response from dawn-dish.comBy Customer Care, February 26, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand how frustrating it can be when a product changes like this, and that we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Please bring back the original scent of Dawn- too many of us can't use this "new" clean scent. Smells horrible and makes our throats hurt! HORRIBLE.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 26, 2024
We're terribly sorry to hear you've had this experience with our Dawn EZ-Squeeze, as all of our products are thoroughly evaluated to be safe when used as directed. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.
If I could give 0 stars I would this new sent smells like rotten whale placenta
Response from dawn-dish.comBy Customer Care, February 26, 2024
Thank you for sharing your feedback on our Dawn EZ-Squeeze. All of our products go through many checks to ensure they deliver the best results, so we appreciate you letting us know that wasn't the case for you. We know scent preferences are personal, and we're always looking to improve our products, so please give us a call at 1-800-725-3296 for assistance, and for us to gather some info for our Quality Team.