Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.2
(2,224 Reviews)
Rating breakdown 2,224 reviews
5 Stars
1,130
4 Stars
81
3 Stars
24
2 Stars
72
1 Star
917
20%of customers recommend this product.
(
166 out of
834)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New smell is really bad.
on March 23, 2024
Posted by: TLangston90
from Cary, NC
“New Clean Scent” is terrible and overpowering. Never thought I’d need to find a new dish detergent, but here we are. I have purchased Dawn my entire adult life, but I will not buy it anymore unless they switch back. I will also be returning the bottle I just purchased.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry you aren't happy with the recent change in Original Scent after years of loyalty. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disappointing and Awful New Clean Scent Upset!
on March 23, 2024
Posted by: Original
"New Clean Scent" is a chemical nightmare and is nothing like the original scent we have all relied upon for so many years. Dawn original (classic) is/was my go to for cleaning everything including clothing and just washing my hands all day. Please please do not wash the baby ducks with the New Clean Scent! I have tried everywhere to find remaining containers of the original scent - but stores are stocking up on bad chemical smell New Clean Scent. HELP all of us Dawn and bring back the classic original scent. If anyone knows of a dupe I will gladly shop that product. For now, my Dawn purchases are on strike.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We're sorry to learn you're not a fan of the recently tweaked Original Scent of Dawn Ultra. While we work very hard to make sure you'll always have a happy nose, making every single one smile is a very difficult challenge. We do apologize that you're not enjoying the scent update. Regarding the role Dawn's played, helping clean animals who are victimized by environmental disasters, Dawn dishwashing liquid has been a great assistant to wildlife conservation organizations, who are specially trained to use the soap to improve the likelihood of the animal's survival. If you'd like some help to find another version of Dawn that'll give you the clean you want and need, with a scent that's more to your liking, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent is horrible
on March 23, 2024
Posted by: MrsWoz
from Massachusetts
I won’t be buying this product anymore. The new scent is terrible and lingers. It stays on the item after you rinse. The last straw for me was when I made my eggs on a pan washed with the new scented Dawn and I could smell it while cooking the eggs. Please go back to the original scent. We’re all begging you.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
Thank you for reaching out to Dawn and sharing your experience and thoughts. Your meal shouldn't be affected by the dish soap you're using, and we're so sorry to learn you had this experience. Please know, we don't expect any version of Dawn to impart the taste of the product onto food. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous. Take care not to soak these dishes and to rinse them immediately. It might help to know that cast iron and plastic items can absorb flavors. You may consider giving Dawn Free & Clear a try, as it has the lightest scents and may be the best option for you. If you'd like to learn more about this possibility, please call us at 1 (800) 725-3296 any Monday through Friday, from 9 AM to 6 PM, EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Not the product it used to be
on March 23, 2024
Posted by: LDG12
They changed the smell of the dish soap. It sticks to dishes and food. I wouldn’t trust it to wash a duck anymore. I grew up using this product all the time, but we won’t be buying this anymore. The smell is just disgusting now that it’s been sticking to everything we clean.
Response from dawn-dish.comBy Customer Care, March 27, 2024
Your newest bottle of Dawn Ultra with Original Scent should clean your dishes well and leave them with nothing but shine. We're sorry you've been struggling with the scent update, and want to assure you that, when thoroughly rinsed, all Dawn dish soaps rinse cleanly away. If your dishes are holding onto the scent, it's possible they need more rinsing. It should also be noted that plastic-wear grows porous with age, and can absorb scent more easily with wear. If this is the case, don't soak the dishes, but wash and rinse them quickly. We'd be happy to talk further with you about this, and help you find a new Dawn favorite to try, such as a version from our Free & Clear line. Currently, we have two varieties available. One has a light Lemon Essence scent. The other is Fragrance Free. Call us if you'd like to learn more about these options. We're here weekdays, from 9 AM to 6 PM, EST. Dial 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful new scent ruins my food
on March 23, 2024
Posted by: emmaaaaa
from Ann Arbor, MI
New scent is terrible and clings to everything. I have to work twice as hard to get the smell out. It sticks to my pans and my air fryer and literally makes my food smell and taste like soap if I don’t work hard to scrub out the smell. Never had to do this with the original scent. Switching brands is the only option
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
Thanks for sharing this with us, Emma. We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. It is sometimes possible for the scent or taste of Dawn to be imparted on dishes that have been worn to the point of being porous. If this is the case, we recommend you avoid soaking these items.
So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Response from dawn-dish.comBy Customer Care, March 25, 2024
Thank you for sharing your experience with us, Emma. We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. It is possible for the scent of Dawn to be imparted on dishes if they are worn to the point of being porous. If this is the case, we recommend washing them quickly, and avoiding soaking.
So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible new smell
on March 23, 2024
Posted by: Exdawn
I always used to buy dawn it was my go to everyday soap and now with this new awful smell i can no longer tolerate it. I bought one bottle to check it out and the smell was so strong it gave me a headache and stuck on the dishes. Bring back the original scent get rid of the “clean” scent
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We're sorry to hear you've had this experience with our Dawn EZ-Squeeze. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent is Horrible & Problem for Asthmatics!
on March 22, 2024
Posted by: Very Unhappy Customer
The "new clean scent" is horrendous!!! This scent smells disgusting, like rotten flowers, and is dangerous for asthmatics with fragrance allergies. It certainly can't be used on dishes, the smell is problematic! There was nothing wrong with the original scent. Trusted this brand for 35+ years, swore by it and recommended to everyone from everything to dishes to laundry to cleaning, but not anymore. Do better, Dawn!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Please go back to original scent!
on March 22, 2024
Posted by: Mumchi
The new smell is awful. I’m so disappointed because I love the product but I won’t be able to use it. Smells so artificial. I doubt it’s a product that will be able to be used to help wildlife in oil spills anymore.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We're sorry to learn you're not a fan of the new Original Scent of Dawn Ultra. While our R&D Team works very hard to make sure everyone will enjoy our fragrances, we do understand every nose is unique. We'll be sure to pass your review on to our Team. They'll review and discuss it, because your happiness is essential to our success. Please know, we're here to help you find a new favorite, such as our Dawn Free & Clear with Lemon Essence Scent or our new, "Fragrance Free'' version. Give us a call to learn more about these possible purchases. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com