Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.2
(2,224 Reviews)
Rating breakdown 2,224 reviews
5 Stars
1,130
4 Stars
81
3 Stars
24
2 Stars
72
1 Star
917
20%of customers recommend this product.
(
166 out of
834)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New Scent is Horrible!
on March 27, 2024
Posted by: Nikkirog
from Maine
New scent is terrible! Leaves a lingering scent on my dishes that smells like bad shampoo. My family has been using dawn for several decades, and unfortunately that stops now. CHANGE THE SCENT BACK, DAWN!!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 28, 2024
We're sorry you aren't happy with the recent change in Dawn's Original Scent, and it is lingering on your dishes. Our products undergo many quality checks to ensure they get to you with the best results. If your Dawn dish soap is leaving a residue on your dishes and leaving a scent, while this isn't something we would expect, there could be a few potential causes for this issue:
Soap buildup: Over time, dish soap can accumulate on dishes, especially if they are not rinsed thoroughly or if too much soap is used. This buildup can leave a residue and scent. Make sure you are rinsing your dishes thoroughly with clean water after washing them.
Hard water: If you have hard water in your area, it can interact with the dish soap and leave behind mineral deposits on your dishes, which can appear as a residue. Consider using a water softener or an additional rinse aid to counteract the effects of hard water.
Incorrect dosage: Using too much dish soap can result in excessive suds and residue. Follow the manufacturer's instructions for the recommended amount of soap to use.
Quality of water: If your water quality is poor, it can affect the performance of your dish soap. Water with high mineral content or impurities can interfere with the effectiveness of the soap and leave behind residue. In such cases, using a water filter may help.
Heat: Some thinner plastics / non-durable plastics can undergo thermal transformations when exposed to a lot of heat, which could cause the color shift
So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.
Soap buildup: Over time, dish soap can accumulate on dishes, especially if they are not rinsed thoroughly or if too much soap is used. This buildup can leave a residue and scent. Make sure you are rinsing your dishes thoroughly with clean water after washing them.
Hard water: If you have hard water in your area, it can interact with the dish soap and leave behind mineral deposits on your dishes, which can appear as a residue. Consider using a water softener or an additional rinse aid to counteract the effects of hard water.
Incorrect dosage: Using too much dish soap can result in excessive suds and residue. Follow the manufacturer's instructions for the recommended amount of soap to use.
Quality of water: If your water quality is poor, it can affect the performance of your dish soap. Water with high mineral content or impurities can interfere with the effectiveness of the soap and leave behind residue. In such cases, using a water filter may help.
Heat: Some thinner plastics / non-durable plastics can undergo thermal transformations when exposed to a lot of heat, which could cause the color shift
So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent is AWFUL!!!
on March 27, 2024
Posted by: TX Mom
New scent is AWFUL!! 🤮 Don't mess with the ORIGINAL scent!
Response from dawn-dish.comBy Customer Care, April 1, 2024
We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is horrible!!
on March 27, 2024
Posted by: Cleanfreak123456
The new dawn scent is horrible!! It is way too strong and overpowering and the scent lingers on dishes even after drying. I don’t want to smell strong cleaning product smell while I’m eating. Please bring the old dawn back or at least give us an option of buying “original scent”. I think you can tell by the reviews of many that your loyal customers are not happy about this change and it would be wise to consider our feedback.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 1, 2024
We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Handed for the worse
on March 27, 2024
Posted by: Dishwasher98765
from Virginia
Dawn used to smell like dish soap. Now it smells like baby shampoo doused with Febreeze and is so overpowering that it can be smelled all over the house whenever dishes are washed. We are changing brands.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 28, 2024
We're sorry you aren't happy with the recent change in Original Scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disgusting new scent
on March 26, 2024
Posted by: Kim88
The new scent is nauseating. I gag every time I’ve used it. I will be returning it and switching brands.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We would like to assure you that we are aware of this transition and the potential impact it may have on your experience with our product. Each of our products has been thoroughly evaluated to be safe when used as directed, so we wouldn't expect nausea and we hope you are feeling better. Please discontinue use and hold on to this bottle, because we would like to learn more about your experience for our Safety Team.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. Also, you may not be aware that we have introduced an unscented version of Dawn. Please call (800) 725-3296, so we can find the best way to help.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. Also, you may not be aware that we have introduced an unscented version of Dawn. Please call (800) 725-3296, so we can find the best way to help.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is horrible!
on March 25, 2024
Posted by: Linz
I recently purchased the Dawn Ultra with the new clean scent and I can't even use it. It smells horrible and gives me a headache. One of the main reasons I used Dawn is because I loved the original scent. Why get rid of a good thing?
Response from dawn-dish.comBy Customer Care, March 26, 2024
We would like to assure you that we are aware of this transition and the potential impact it may have on your experience with our product. Each of our products has been thoroughly evaluated to be safe when used as directed, so we wouldn't expect headaches and we hope you are feeling better. Please discontinue use and we would like to learn more about your experience for our Safety Team.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. Also, you may not be aware that we have introduced an unscented version of Dawn. Please call (800) 725-3296, so we can find the best way to help.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. Also, you may not be aware that we have introduced an unscented version of Dawn. Please call (800) 725-3296, so we can find the best way to help.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent will change my loyalty
on March 25, 2024
Posted by: Nikki401
I am so glad I’m not the only one finding the new scent repulsive. I also felt like my bottle didn’t last near as long. Found a bottle of the old scent and can definitely tell a difference in scrubbing. I will be looking for a new dish soap unfortunately.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We're sorry to hear about your experience with the scent and quality of your recent Dawn purchase. Our products go through numerous checks to make sure they provide the clean that both you and we would expect, so we'd like to learn more details to share with our Quality Team and help with this. Please give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
There was nothing wrong with old scent
on March 24, 2024
Posted by: Mer15
New scent is terrible. It smells so bad. I don’t understand why the scent was changed.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We understand that scent preferences vary, so we appreciate you taking the time to share your feedback, and we've already relayed it to our Research and Development (R&D) team. We do have a new unscented option, so we'd love to help with this! Please give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com