Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,101 Reviews)
Rating breakdown 2,101 reviews
5 Stars
1,018
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
The “original” scent has been changed
on February 29, 2024
Posted by: ErinW3
This new scent is awful. Please bring back the original dawn dish soap scent not this new one. It’s awful. So floral.
Response from dawn-dish.comBy Customer Care, March 1, 2024
We're sorry the recent Original scent change is too floral for you, Erin. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Foul new scent
on February 29, 2024
Posted by: Dgjk
Why did you ruin a good thing by changing the scent? I’ve been buying Dawn for over 25 years but won’t after I can’t find any more of the original. Way to drive away customers.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 1, 2024
We appreciate you being part of our Dawn family for so long. We're sorry to hear you aren't a fan of the upgraded scent, and assure you that we're letting our team know your feedback. In the meantime, we hope it helps to know we now have a fragrance free Dawn. Reach out to us at (800) 725-3296, and we'd be happy to talk with you more about it.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
NOT ORIGINAL SCENT! "NEW SCENT" is DISGUSTING!
on February 29, 2024
Posted by: Whateverbob1647
from Connecticut
NOT ORIGINAL SCENT! "NEW SCENT" is DISGUSTING! It keeps your dishes smelling horrible long after rinsing. Please change it back or no more purchases from a lot of customers.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 1, 2024
We appreciate your comments regarding your newly purchased Dawn Ultra Dish Soap, in the EZ-Squeeze Bottle, with the recently updated Original Scent. We understand that this change may have surprised you, as the scent hasn't been changed in over 10 years. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. If you'd like more help or to tell us more, call us at 1 (800) 725-3296. We're here weekdays from 9 AM to 6 PM, EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is horrendous
on February 28, 2024
Posted by: SJCbus
from Columbus, OH
Loyal user of dawn original scent. This new “clean” scent is terrible. Why would I want my dishes that I eat out of to smell like tide laundry detergent?! Come on do better! Give us the original scent back. Something neutral for dishes!! This is awful.
Response from dawn-dish.comBy Customer Care, February 29, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
3
New Scent = Yuck!
on February 28, 2024
Posted by: Brando
from Fayetteville, Arkansas
Guys....this new scent is terrible. Who did you all test this through? Still works great, but not sure I can get over the smell. 😞
Response from dawn-dish.comBy Customer Care, March 1, 2024
Thank you for your feedback, Brando. We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
NEW CLEAN SCENT
on February 28, 2024
Posted by: LoriUPmich
from Calumet mi
the new clean scent is disgusting! its so overpowering and perfumy! bring back the plain old original scent!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 1, 2024
Thank you for sharing your thoughts with us, Lori. We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
You can smell and taste the new scent
on February 27, 2024
Posted by: Tino
from Northern Arizona
It smells like shampoo. I purchased it without looking at the label stating the "New Scent". The dishes smelled and tasted of the new scent. So, I rewashed the dishes with the original bottle I had. Look at the label carefully, it looks like the original label.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 1, 2024
Thanks, Tino, for sharing your experience with your bottle of Dawn Ultra Dish Soap, with the newly updated Original Scent, in the EZ-Squeeze Bottle. Because this fragrance change was the first one implemented to Dawn Original Scent in over 10 years, we understand this change may be a bit shocking.. We do apologize for that, and want to assure you that the scent or taste of this new fragrance shouldn't stay on your dishes. Unfortunately, this can happen if you used too much soap, didn't rinse the dishes well, or if the dishes have become porous with age to the point that they absorb flavors. If this is the case, don't soak porous items but wash them immediately and rinse thoroughly. When you're on your next shopping trip, consider picking up a bottle of Dawn Free & Clear. It has the lightest scent, and may be the best option for you and your dishes. We'd be happy to help you pick up this version. Call us up any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible product since they change the formula
on February 27, 2024
Posted by: Marv
from Auburn, MA
The scent is gross smelling and very irritating to the hands.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 28, 2024
We're sorry to hear you've had this experience with our Dawn Ultra, Marv. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com