Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Dawn Stinks!
on March 2, 2024
Posted by: Janet25
The new fresh scent is nauseating. I use Dawn on everything but I’ll be looking for another product. Smells like cheap perfume. The odor stays on your hands and even in the air. How disappointing!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 5, 2024
We hope you're feeling better, Janet25! Clean dishes and happy consumers are at the heart of all we do, so we're very sorry to learn you had this experience and we'll be sharing it with our Safety Team. While all our ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend you discontinue use of Dawn Ultra EZ-Squeeze, Original Scent. And feel free to give us a call so we can gather a little more information and help you. Our number at Dawn is (800) 725-3296.
It really should be zero stars. New clean scent is awful and no matter how much we rinse cups it lingers inside the cup. Please change it back!!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 5, 2024
Thanks for your review on Dawn Ultra EZ-Squeeze, Original Scent, Patrick21. We're sorry to learn you're not a fan of our new scent and we'll be sharing your feedback with our Quality Team! Just so you're aware, some materials, such as cast iron and plastic, can absorb odors. If certain items always pick up an odor, they could be old or worn to the point of being porous. This can cause the dishwashing scent to be more easily absorbed into the surface. Feel free to give us a call at (800) 725-3296 if you want any assistance.
I use Dawn on everything. Opened the first new scent bottle today. Oh my gosh, it’s perfumey smell is nauseating. Like a cheap perfume you cannot wash off. After years and years I’m going to have to find a new dishwashing liquid.
Response from dawn-dish.comBy Customer Care, March 5, 2024
We're sorry you find the new fragrance nauseating, Kennel Girl. It means a great deal that Dawn has been your go-to for years, and we appreciate you taking time to reach out. Extensive research and consumer testing goes into our products to create features that will continue to appeal to our consumers. Because preferences can vary from person to person, we offer a variety of dish cleaning products, and we hope you'll consider trying another version. Your loyalty is appreciated,, and we'd like to talk with you more about your experience, to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
The new scent is horrible - i will never buy this product again. 1. Fresh scent is more appropriate for clothing/fabric, not cookware 2. Scent is way way way way too strong
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 5, 2024
We're so sorry you're finding the new Fresh Scent too strong, Zathras110. Extensive research and consumer testing goes into our products to create appealing features and the superior cleaning ability our fans know and love. Because preferences do vary from person to person, we offer a variety of different product versions. Another option you may like is our Dawn Free & Clear EZ-Squeeze unscented dish soap. Your satisfaction is very important to us, and we’d like to talk with you more to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
The ratings are in and Dawn dish soap is losing a record number of customers. I think it would be safe to just go ahead and admit that you were wrong to change the scent of the original formula. 74% of people recommended this product on February 20 per stats from this website. Today is March 1 and your approval rating on this product has dropped to 63%. What do you think of your Research and Development team now? I’ll bet the people at Palmolive love them.
I used to love this soap but today I opened a new bottle and was blasted by perfume and got a headache. I can't even use it. Really hoping when I return to the store I can find the original.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 1, 2024
We hope you're feeling better now, SGAHolly! You can be assured we'll share your comments with our Safety Team. While all our ingredients and products are thoroughly evaluated to be safe when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend discontinuing use of Dawn Ultra EZ-Squeeze, Original Scent, or any other version of Dawn Original which has the new scent. And please give us a call at (800) 725-3296 so we can help you further!
New scent is absolutely atrocious and gives me migraines. Used dawn for 25+ years. I haven’t spoken to one person who likes the new scent, what happened?!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 1, 2024
Thank you for being such a loyal Dawn Dish Soap consumer. Please know, your safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. Based on what you've shared, we suggest you put the rest of this bottle in a safe spot where you or others won't use it, as we may need you to return the bottle of Dawn to us. Then, call us at 1 (800) 725-3296. We're here Mondays through Fridays, from 9 AM to 6 PM, EST.
I'm afraid Dawn just lost a customer with this new fresh scent. Brought it home and after a few days, I find I can't use it. The smell is so overpowering that I can't rinse it off of anything, especially my hands. I'm so sick of the smell that I'm going to throw out what is left in the bottle. No more Dawn for me. Hopefully, you'll change it back.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 1, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.