Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Horrible new scent options!!!!!!
on March 29, 2024
Posted by: Nochange
from Texas
No way you changed the scent and can not think that there is a reason it was the best selling soap! Please change it back it worked better and you don’t understand that people use it because they have sensitivities and also did you not think that the original scent has been a staple in homes , it smelled like my passed grandmother my home growing up with I was little I used it in everything it’s all I have as well for certain memories! Please listen to your customers it’s awful no one likes it!!!!!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 1, 2024
We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
The new scent is so disappointing. Not only is the smell unpleasant, it lingers on my dishes and affects the taste of my food. I had to soak my dishes in baking soda to get the scent out. Please change it back if you can!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 2, 2024
We're so sorry you're finding the scent unpleasant, as well as a taste being left behind on your dishes. Our products are tested to be safe when used as directed, and your safety is our highest priority. We can understand your disappointment at having this experience, and wouldn't expect Dawn to impart a taste into food. However, if the soap isn't completely rinsed off, or if the dishes have become porous, this is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous, and items made of cast iron and plastic items can absorb flavors. For best results, we recommend that you don't soak porous items, but wash immediately and rinse thoroughly. At Dawn, we offer a variety of dish soap options, and hope you'll consider trying another version such as our Dawn Free & Clear EZ-Squeeze Fragrance-Free. Your satisfaction is important to us, and our Dawn Team would like to learn more about your experience to further help. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Just bought a new bottle…I really dislike the new scent! It is not new and improved.
Response from dawn-dish.comBy Customer Care, April 1, 2024
We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Use your product for my cleaning service....absolutely hate the new smell. Why did this have to happen? Dawn was great the old way. Why change it if nothing was wrong with it? I hope you change it back 🙏 You might not think a new smell should matter but it does if you smell it all day. :(
Response from dawn-dish.comBy Customer Care, April 1, 2024
We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Dish soap shouldn't smell like a stripper. What where you thinking, who is in charge of your R&D, they completely missed the mark unless they were going for 2am in a Bangkok brothel, and they nailed it!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 29, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
This product smells horrible! Bought a couple weeks ago and it has permeated everything. Dish towels, hands,. Your panel must have all had colds when they did a smell test. Not good, go back to the old sent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 2, 2024
We're sorry you're not a fan of the change in scent, and have found the fragrance lingering behind. Extensive research and consumer testing goes into our products to create appealing features, and feedback like yours is very important to us. We realize that preferences can vary from person to person, so we offer a variety of product versions and scents. We value your loyalty, and would like to talk with you in more detail to see hwo we can further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
This is my favorite and I always save the bottle and just refill. It’s so nice and it cleans the residue so well! I’m a huge fan of Dawn products. Very effective!
Written by a customer while visiting influenster.com
Customer Rating
1
New scent stinks!
on March 28, 2024
Posted by: AshleyW
The new scent is terrible! Original scent Dawn has been my one and only for 20 years. When I started my first sink of dishes with my new bottle, I thought that someone’s cheap perfume had gotten onto my dish cloth. It smells terrible. Will be moving on to another brand until ya’ll come to your senses. Change it back!
Response from dawn-dish.comBy Customer Care, March 29, 2024
We're sorry you aren't happy with the recent change in Original Scent after 20 years of loyalty. Ashley. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.