Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Horrible scent! It ruined my pan!
on March 31, 2024
Posted by: R He
from Michigan
I bought the Dawn with the new scent after using Dawn for as long as I can remember. After two days of use I returned it to the store. The scent is absolutely horrible and ruined a very expensive pan. I only use a drop or two to protect nonstick surface and rinsed very well. Now I can’t get the scent out of the pan! This has been a very frustrating experience and I had to spend my money to buy a new pan! Also, the scent isn’t one that should be around something you serve food in! It smells like bathroom cleaner.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 2, 2024
We're sorry to hear this, and want to assure you that we have many quality checks to ensure Dawn leaves your dishes clean with ease. Over time, dish soap can accumulate on dishes, especially if they are not rinsed thoroughly or if too much soap is used. This buildup can leave a scent. Make sure you are rinsing your dishes thoroughly with clean water after washing them. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a chance, please get in touch with us at (800) 725-3296.
This wonderful new scent has Vomit Inducing properties.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 3, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
so basically you know everyone hates the scent change but you don't care. lol. this is crazy. I washed all my glasses in regular ol blue dawn and after rinsing I noticed the smell lingering. I rinsed with hot water then with cold water . the smell lingered on ceramic mugs , especially after putting a hot beverage in the mug. never ever ever had this problem before. I have misophonia and bad smells make me super angry . cant stand it. wont ever use this again . Palmolive will now be tried or ajax or literally anything else. see how that goes. ugh
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 3, 2024
We're very sorry for the dissatisfaction and irritation you're experiencing as a result of the recent scent update to Dawn Ultra with Original Scent. Please know, our greatest joy is your happiness, and we're very sorry you're so angry. It's possible your ceramic may have grown porous over time, and may need a new method of cleaning. Be sure not to soak them in soapy water, but wash and rinse them immediately. Something else that may help to know we've recently begun selling a "Fragrance Free" Dawn Free & Clear. We'd be happy to help you learn more about this product, and give you a hand purchasing it. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
I hate the new scent. Smells like old guys aftershave and it lingers. Yeck!!!
Response from dawn-dish.comBy Customer Care, April 1, 2024
We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
I’ve been using this product for years and the most recent unit I purchased smelled horrendous. I have to switch brands because I hate the smell; the old version was fine, and it’s what my grandmother used and what I’ve been using for most of my life. Terrible!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 1, 2024
Your loyalty to Dawn over the years is very much appreciated, and we're sorry to hear that this was your experience with the scent. Your feedback will be passed along to the rest of our team. We'd also like to mention that we do have other scents available, so we hope that you'll give another Dawn version a try. If you'd like any further assistance, please give us a call at (800) 725-3296 when you can.
I hate the new clean scent please bring back the original scent I grew up with and have continued to ise for 45 years!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 2, 2024
Thank you so much for your 45 years in our Dawn family, Tanner. We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
I used to joke that if I were ever stuck in an island but could bring one thing it would be Dawn blue original dish sop - truly. Now the smell is so awful and over powering even my kids asked what smelled so bad when they walked by the sink. It also leaves my hands feeling dry and itchy, which never happened with the previous formula. I have used the free and clear but I don’t feel that is cleans as well as the blue original formula. Please change this back!
Response from dawn-dish.comBy Customer Care, April 2, 2024
We're sorry to hear that a great Dawn fan like you had this experience, and we hope that you're feeling better. We can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed. If you haven't already, we do recommend that you discontinue use of this particular product. Your feedback is very much appreciated, and we'll be sure to pass your comments along to the rest of our team. As well, we're sorry you feel this way about our Dawn Free & Clear, as it has gone through many quality checks to ensure that you can enjoy an effective clean. It may be helpful to know that we do offer other Dawn versions, and we hope that you'll give one a try. So that we can learn more about your experience, as well as gather some additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you have a moment.
The new scent is awful! Why replace the original scent? It smells like every other febreeze/crazy scented dish soap out there and it sticks and stinks. I will be throwing away the bottle I have and will be on the hunt for a new dish soap to use.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 1, 2024
We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.