We always expect you'll be comfortable and safe while using any bottle of Dawn, and we're so sorry to learn that the recent Dawn Ultra Original Scent change may be challenging for you. This transition has the potential to impact our loyal Dawn consumers, and we appreciate your understanding and patience as we strive to provide you with the highest quality products. It may help to know our Safety Team assures us no bottle of Dawn, when used as directed, will lead to what you've described. It's possible you may have a specific sensitivity and we do apologize for the inconvenience and dissatisfaction which you may have experienced. Stop using this purchase; place the remaining product in a spot where it'll not be used or lost, as we may ask you to return the rest of the dish soap to us. Then, give us a call for more help. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

We're humbled by your generational loyalty to Dawn. As the first scent change in over 10 years, we understand the transition to this new Original Dawn Ultra scent may be disappointing or inconvenient. We're so sorry to confirm that there's no plans to return to the previous scent, but happy to help you find a new Dawn favorite, such as the Dawn Free & Clear "Fragrance Free" or Dawn Free & Clear "Lemon Essence". Keep an eye out for either of these clear dish soaps next time you're at your favorite store. Because of what you've mentioned in your review, we do ask you to stop using your current bottle of Dawn. Although our Safety Team assures us that, when used as directed, your comfort is assured, you may have a personal sensitivity that causes what you've mentioned. We understand you tossed out the bottle, but we hope you'll give us a call any Monday through Friday, from 9 AM to 6 PM, EST, for further assistance. Our number is 1 (800) 725-3296.

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.