Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.2
(2,224 Reviews)
Rating breakdown 2,224 reviews
5 Stars
1,130
4 Stars
81
3 Stars
24
2 Stars
72
1 Star
917
20%of customers recommend this product.
(
166 out of
834)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Bring Back the Original
on April 5, 2024
Posted by: Ann219
from Palmyra, PA
Scent is sickingly sweet but more importantly, it does not suds up like the old Dawn. Why did you have to take the old Dawn off the shelf.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We're sorry you're not happy with the recent change in Dawn's Original Scent, Ann. While all our ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend discontinuing the product and/or seeking medical attention if symptoms worsen or do not resolve. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. Because we want to ensure your comments get the attention they deserve, please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Not the Same
on April 4, 2024
Posted by: Disappointing
from Amasa, MI
Dawn original dish soap was our favorite. Since the formula has changed we will be looking for a different dish soap; that is, unless P&G reverts the formula. We don’t want washed items smelling like an air freshener.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible sickening, new fresh scent
on April 4, 2024
Posted by: Gabby1967
from Yes
If I could give this new fresh scent a zero I would. I was devastated to find out that Dawn original will be no more and is replaced with new fresh scent. I have been using Dawn for over 30 plus years. This new scent is so sickening, it was so over powering and smelled like perfume. I immediately started to get a severe headache and my nose started to burn. I couldn’t believe what I was smelling, it smells like perfume/ laundry soap/ softener whose idea was it to put this in dish soap? It made my hands stink for hours and the horrible smell lingered in my house literally making me sick to my stomach. I will no longer be buying any dawn products. I will be switching to palmolive. Please bring back Dawn original
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We truly appreciate you taking the time to share your review with us, Gabby, especially since you've been a loyal Dawn user for over 30 years. Your continued commitment to our dish soap is so respected, and we do apologize for the experience you’ve had through this transition to the new Dawn Ultra Original Scent. We recognize this time could lead to dissatisfaction and inconvenience, and again, we’re deeply sorry. Our Safety Team would like us to share that they’ve made sure that this dish soap, when used as directed, shouldn’t lead to what you’ve described, so it’s likely you have a unique sensitivity. We hope you’ll stop using this bottle, but please put it in a safe spot so you'll be able to keep it from being tossed out or used, just in case we ask you to return it to us. Then, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. We want to help as best we can and make sure you’re feeling alright. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Bring back the original scent
on April 4, 2024
Posted by: Unhappy dishwasher 123
from Rice Lake, Wisconsin
I've been a faithful user/purchaser of Dawn dish soap (original scent) my entire adult life due to not only it's great cleaning power, but maninly because of the iconic original scent that smells amazing. Unfortunately, I didn't realize until a recent purchase that the scent has changed and I hate it! PLEASE PLEASE PLEASE bring back the original scent!!! There's nothing else like it! I'm so sad. :(
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 5, 2024
Firstly, thank you so much for your years of loyalty and support. We're very sorry to hear that you're not a fan of this new scent. We do extensive testing to get the scent just right, and while scents preferences will vary between individuals, your feedback is important, and we'd love to share your feedback with our team. Please call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Wretched stench of death
on April 4, 2024
Posted by: Tara444
from Ohio
This is the nastiest, most wretched smelling dish soap I've ever had the misfortune of using. The whole house is affected by the gag-inducing stench. The dishes have the lingering smell/taste, and it makes my hands itch and burn. I will never buy this again. From all the other customer reviews, you have to know how many customers you've lost. Does anybody there care?
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
Please know, Tara, there’s nothing more important to us than your safety. The good news is what you’re sharing is likely caused by a couple reasons we can explain. One is that more rinsing may be needed, and the second, especially if it’s a particular set of dishes that are absorbing taste, could be the result of the dishes growing porous with age. However, because of other things you’ve shared, we do believe it’s possible you may have a unique sensitivity to this updated fragrance, and we ask you to stop using the soap. Put the remaining bottle in a spot it’ll be easily retrieved, in case we ask you to send it to us. We want to make sure you’re feeling alright, and help you get to know another version or two of Dawn that may fit your needs better. Call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
DISGUSTING New Scent for Original Blue Dawn!
on April 3, 2024
Posted by: TXMom409
from Texas
NEW SCENT IS DISGUSTING!! Smells & makes dishes taste like perfume! Bring back the ORIGINAL scent!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 5, 2024
The happiness of everyone who picks up a bottle of Dawn Ultra with the new Original Scent is very important to us and we only want to help you have the best experience possible. As we did recently introduce an updated scent to Dawn Ultra with Original Fragrance, we're aware this transition to lead to disappointment or inconvenience. We do apologize for this. We're also sorry to learn your dishes are holding onto the scent. Because dishes can absorb scent more easily as they age, especially if they're made of plastic or some types of metals, it may be helpful to not soak these dishes in the soapy water, but wash and rinse them quickly. Another thing to consider is giving a different, lightly scented Dawn a try, such as one of our two Dawn Free & Clear options. One has a "Lemon Essence" scent, while the other is "Fragrance Free". We'd be happy to give you some help to pick up one of these bottles. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST, for more help. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Why mess with what works?!
on April 3, 2024
Posted by: Whyyy123
from Myrtle Beach,SC
When something works for as long as this product has, you do not mess with it! The new scent and formula altogether are terrible. The smell is nauseating and more product has to be used. I am pretty sure one of the main reasons most people used this is due to it being a quality product and not much was needed because it went a long way. The funny thing is, after reading a lot of the recent reviews it seems as if P & G is copying and pasting most of their replies. They are blaming the consumer for not "using the product correctly" or to "try another scent". Come on, you all can do better. Listen to the customer because we are what keeps the company going.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New formula is terrible!
on April 3, 2024
Posted by: Brittany89
from Myrtle Beach, SC
I recently bought another bottle and the new smell is terrible!! You also have to use way more product now. When something has worked for as long as this product has, leave it alone, please! It needs to go back to the original formula and scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original, Brittany. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com