Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New fresh scent is awful
on April 6, 2024
Posted by: Wendy R
from Wv
I liked the original scent. This new fresh scent is awful. After 40+ years time to find another brand sadly.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 9, 2024
We're sorry you aren't happy with the recent change in Original Scent, Wendy. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
I bought the same large bottle of dawn I normally buy and was shocked by the awful smell. I thought I made a mistake but it turns out, the urinal cake chemical smell is the “new clean scent”. It’s awful and makes me gag every time I use it. I’m washing dishes multiple times a day because we have a new born. Lots of bottles. Nothing makes an already unpleasant task worse than having this horrendous smell assault my nostrils. I prefer the smell of most of my child’s diapers over this stuff. The only reason I use it is because I bought so much of it and it still cleans well. PLEASE, I’m begging you, bring back the old scent. This scent is torturous. The old scent was pleasant, fresh, and added a little joy to washing dishes all the time. Please give me that little piece of happiness back!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. Also, your safety is our top priority, and we suggest you stop using this dish soap. Although our Safety Team assures us that, when used as directed, your safety is assured, you may have a particular sensitivity. Put the remaining bottle in a spot where it'll be accessible if we need you to return it to us. We'd love to hear more about your experience and help you as best we can. Please, call us at 1 (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Just another review about the terrible new scent. I cant put my finger on what is so awful about it, but I find it absolutely nauseating. Maybe it’s just because it’s just SO strong. It made me think maybe I was pregnant again… nope! I can smell it just walking through the kitchen and it lingers on my hands and my baby’s bottles. It’s not like I loved the old scent but it wasn’t nearly as overpowering. Won’t be purchasing again.
Response from dawn-dish.comBy Customer Care, April 8, 2024
Thank you for sharing your experience with the new scent of Dawn, Andrea. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
What kind of cost cutting measure are you trying to coverup with this "new scent"?
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We're sorry you aren't happy with the recent change in Original Scent, Norm. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Smells like an old trollup covering up cig stench.
on April 5, 2024
Posted by: NopeFU
from New England
New "clean" scent is too strong and perfumy! Do you know what smells clean? Soap...soap smells clean. Like original scent Dawn! Your new scent smells like an asthma enducing old lady perfume. It made me physically ill. This will be going in the trash and I'll be finding a new brand. I'm thankful I have the luxury to do so.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 9, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Horrible stench. I've been using Dawn for over 40 years and never again. I needed the mild scent to not cause horrible migraines and my skin PEELING OFF MY HANDS from the new scent. You ruined it.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 9, 2024
Thank you for sharing your experience with the new scent of Dawn. We truly appreciate your loyalty to our dish soap, and deeply apologize that you're not comfortably enjoying your most recent bottle of Dawn Ultra with the new Original Scent. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. Please, put the bottle in a spot where it won't be used or tossed out, then give us a call at 1 (800) 725-3296, Monday-Friday, between the hours of 9 AM - 6 PM EST. We look forward to further helping you soon.
FRESH NEW SCENT! So disappointed! If I could rate this a Zero I would. I have been using Dawn for years because I suffer from a very severe fragrance allergy. Why the new scent? What was wrong with having no scent? The smell makes me sick. Sad :(
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 9, 2024
We're sorry you're not happy with the recent change in Dawn's Original Scent, Shawn. While all our ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend discontinuing the product and/or seeking medical attention if symptoms worsen or do not resolve. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of Dawn's cleaning power with no added scent. Because we want to ensure your comments get the attention they deserve, please call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
This new scent is awful. I had to throw away a large bottle of this because the scent lingered on my hands and gave me a headache. I had really liked Dawn dish soap but unless you bring back the original scent, I'll be finding something else.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We appreciate you taking the time to share your experience with the new scent of Dawn Ultra. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority, and while we're confident our dish soap is comfortable to use when used as directed, based on what you shared we do recommend discontinuing use of this bottle of Dawn. It's possible we'll ask you to return the bottle to us, so keep it in a safe spot. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.