Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
I hate the new smell
on March 12, 2024
Posted by: caleb207
from Maryland
New smell is terrible. I used to love this soap above all others but will not buy it again until the scent goes back to what it was.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 13, 2024
We're sorry to hear you aren't a fan of the upgraded scent. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
The new "clean scent" is awful! It smells like an off brand product = cheap. I'm disappointed in the thought process of such a big change to such a classic. I will not be purchasing anymore. Hope it was worth the loss of consumers.
Response from dawn-dish.comBy Customer Care, March 13, 2024
We're sorry to hear you aren't a fan of the upgraded scent. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
New scent is terrible. I have bought the original Dawn dish soap for over twenty years, but will no longer due to the "new scent". Sad day for soap..
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 14, 2024
We're sad hearing this, Mrs. Young. Your many years of loyalty to Dawn are appreciated, and we're sharing your feedback on the new Fresh Clean scent with our Dawn Team. Extensive research and consumer testing goes into our products, and we offer a number of different product types and fragrances for the varied needs and preferences of our consumers. We'd like the chance to win you back, and hope you'll consider trying another Dawn dish soap. Your satisfaction matters to us, and our Dawn Team would like to talk with you more. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday, do we may further assist you.
I have been using Dawn most of my adult life. You did a good thing making the bottle squeezable! Nice job. This new sent ..... WHAT ARE YOU THINKING! NOT IN MY HOUSE! I will finish the last little bit of the original and switch to something else. Unfortunately it time to call it Dusk... I'm putting it to bed 😭 If you change back we might be able to talk. Don't change a good thing. I told others about this atrocity and they want nothing to do with it. Please don't let this be the demise of Dawn!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 14, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Please stop putting scent in dishwashing detergent. For days, I kept asking myself “ what is that awful smell ?” And then I determined that my husband had bought a huge bottle of the product we had used for years. In small writing was “ new fresh scent”. The scent is so strong it’s overwhelming causing irritation to throat and eyes. I’ll be putting it in the garage for him to use outside our home where it will (hopefully) not cause the physical ailments associated with indoor use. No one needs scent to do the dishes, take it out please.
Response from dawn-dish.comBy Customer Care, March 14, 2024
We're sorry to hear you've had this experience with our Dawn Ultra. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.
Get rid of the new clean scent or bring back the original scent an additional option. Why does everyone always think they need to change things? The new “clean scent”’is horrible. I want my old Dawn back.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 13, 2024
We're sorry you aren't happy with the recent change in Original Scent and understand you want the old scent back, Angie. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
The new scent is terrible! I just filled my dispensers without realizing there was a sticker that said “new clean scent”. I used a tiny amount to wash my hands & dumped the dispensers once I smelled it. It’s terrible. I most definitely do not want my dishes to smell like this at all. Stop changing the scents of products that have been around for ages! Make an entirely new product instead.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 12, 2024
Thanks, FrustratedinAZ, for leaving your review! Please be assured that our Quality Team is aware of this and, along with our R&D Team, will consider making adjustments based on your feedback and others who've commented on the new scent. If you'd like any help with your current Dawn EZ-Squeeze bottle, feel free to call us at (800) 725-3296.
Why change the original scent? I’m stuck with a huge bottle of this gross overpowering smell!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 12, 2024
Thanks for your review and feedback, Tb84! We're disappointed you're not a fan of our new scent and would like to help you, as well as gather some key details on your EZ-Squeeze bottle to pass along to our Quality Team. Please call us at (800) 725-3296.