Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.2
(2,224 Reviews)
Rating breakdown 2,224 reviews
5 Stars
1,130
4 Stars
81
3 Stars
24
2 Stars
72
1 Star
917
20%of customers recommend this product.
(
166 out of
834)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Awful scent!
on April 7, 2024
Posted by: Rebecca3131526
from Nashville, TN
I am horrified by the new scent!! Why oh why would P&G ruin a great product by adding scent? Many of us are scent-sensitive - this new scent caused hives on my hands and arms almost immediately after first use. Not to mention the headache this awful scent caused. I am beyond disappointed.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
Greetings, Rebecca, we always want to hear from our consumers, thanks for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and the experience you've shared isn't one we expect. Safety is our top priority, and our Safety Team works very hard to make sure you'll be satisfied and comfortable while using Dawn dish soaps. Based on what you shared we do recommend you no longer use this bottle of Dawn. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. It may help to know we've recently begun selling a new version of Dawn - Dawn E-Z Squeeze Free & Clear Fragrance-Free. It has all of the cleaning power of Dawn with no added scent. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Not a Good Change
on April 7, 2024
Posted by: SmTrv
The new Fresh Scent is cloying & really off-putting for me. The scent stays on hands, dish cloths, etc. I liked the old fragrance & REALLY DO not like the new scent. Will not be buying again. I've used Original scent Dawn for many, many years, even bragged about it but no more!
Response from dawn-dish.comBy Customer Care, April 9, 2024
Firstly, thank you so much for your years and years of loyalty and support. Of course, we also thank you for sharing your feedback on our recent change to Dawn Ultra Original. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Update scent is universally disliked.
on April 7, 2024
Posted by: TheHandiestMan
from North Dakota
New scent in 2024 ruined the experience. My whole family used dawn original almost exclusively. From just dish soap to cleaning recipies. I bought a bulk size bottle without realizing it had been changed from the beloved classic. I already refilled my in sink dispenser so I can't return it. I won't even buy this product to donate anymore. I can't believe I had to search the internet for what ruined to a lifelong product. When I reached out to some family members telling everyone to hoard the old formula when they find it they were in disbelief that a legacy product had been ruined.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 9, 2024
We're sorry you aren't happy with the recent change in Original Scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New "Clean scent"
on April 7, 2024
Posted by: Mack
Horrible new scent, why mess with a timeless classic? I hate it.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original, Mack. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disgusting New Scent
on April 7, 2024
Posted by: JustT
I thought I bought the wrong one, but realized the scent was changed. Terrible, nauseating. Must be the same “focus group” of “researchers” that changed the original scent of TIDE. Already stopped buying. I won’t waste my money.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 9, 2024
We're sorry to hear you've had this experience with our product. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new smell
on April 7, 2024
Posted by: Nrintala
The new smell literally makes me gag. Who's idea was it to change a perfectly fine product, and make it smell disgusting? Weren't there any product testers?
Response from dawn-dish.comBy Customer Care, April 8, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. As the first scent change in over 10 years, we understand this transition can lead to confusion and disappointment. Scent preference can be very personal, and while we try to keep all our consumers happy; we're sorry this update hasn't worked out for you. Also, after reading your review, we ask you to stop using this bottle, but place it in a safe spot you'll be able to access it if we need you to return it to us, as our Safety Team assures us that, when used as directed, your comfort and satisfaction during use is absolutely the expectation. It would be our pleasure to help you further with this purchase, and ask you to call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
2
Terrible smell
on April 6, 2024
Posted by: Peabot
from NC
The new scent is terrible. It is overpowering and leaves a lingering moth ball smell. We have used Dawn our entire lives but this is a deal breaker.
Response from dawn-dish.comBy Customer Care, April 9, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Chemical stink
on April 6, 2024
Posted by: Change it back
from Lewiston maine
New scent is terrible! Won’t be buying again unless they switch back!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. So we can help further, please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com