Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.2
(2,224 Reviews)
Rating breakdown 2,224 reviews
5 Stars
1,130
4 Stars
81
3 Stars
24
2 Stars
72
1 Star
917
20%of customers recommend this product.
(
166 out of
834)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Go back to the original scent!
on April 9, 2024
Posted by: Bloomumomma
from Pennsylvania
While I love the new bottle, this scent is HORRIBLE! I have used Dawn for over 40 years, but unfortunately I will have to find another product. I cannot understand why you would change the scent. Obviously I'm not the only one who feels this way!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 12, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Hate the New Scent
on April 9, 2024
Posted by: Tam W
from Alaska
I absolutely HATE the new scent!! I have been using Dawn dish soap as far back as I can remember and I am 54 years old. We used it in our house growing up and it is all I have used as an adult. Please PLEASE change back the scent to the original formula. The new scent is too perfumy and I will need to switch. I don’t understand why it was switched up and in a time after Covid when SO many of us have had our senses affected by the virus. I cannnot tolerate this new scent. The original old scent Dawn Dishsoap would have been given 5 stars! Come out with a new scent but don’t mess with the original. PLEASE!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 12, 2024
Greetings, Tam, thanks for reaching out to Dawn and sharing your feedback on the recent scent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Bring back original or lose lifelong customer
on April 9, 2024
Posted by: Trish923
The new Dawn clean scent is horrible it has such a fake perfumey smell. Please bring back the original with the nice delicate scent. I have useless dish soap almost my whole life. I will no longer be purchasing Dawn dish soap I will switch to your original sent Palmolive unless the original Blue Dawn is brought back
Response from dawn-dish.comBy Customer Care, April 10, 2024
Greetings, Trish, thanks so much for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible and Strong ‘New Clean Scent’
on April 8, 2024
Posted by: Roxygrrl2002
The new ‘clean scent’ is overwhelming and smells vile. You can’t even wash the smell off of your dishes . Why is the perfume 10x stronger now??? The old scent and level of scent needs a comeback asap
No, I would not recommend this to a friend.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful New Scent
on April 8, 2024
Posted by: Bayfront
from Washington
I’ve used this for so long, and love the new convenient bottle. One reason I I use it is the lack of scent, but now it is scented and triggers a migraine complete with intense nausea. It smells of a too strong mens musky cologne.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 10, 2024
We're so happy to learn the new EZ-Squeeze bottle is working out for you, but sad that the recently updated scent of Dawn Ultra Original isn't as helpful for you. We do apologize for this experience, as our Safety Team assures us that, when used as directed, your clean should be great and you shouldn't be having any reactions to the dish soap. Our R&D and Safety Teams would like to learn more about your purchase and how you're feeling today. For the best help possible, please put the remaining Dawn Ultra in a spot where it won't be used or lost, in case we need you to return it to us. Then, give us a call so we can learn more about this experience and help you pick up an EZ-Squeeze bottle of Dawn Free & Clear - Fragrance Free. It has the great cleaning ingredients that you love, but with no added scent. Help is here. Please, call us any Monday through Friday, from 9 AM to 6 PM, EST, for the best help possible. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Nauseating
on April 8, 2024
Posted by: Docwife
If I could give zero stars I would. This clean scent smells terrible. The smell is very nauseating. Same as scented trash bags. I love the squeeze bottle and I am disappointed I can’t get it in the true original scent not the clean scent.
Response from dawn-dish.comBy Customer Care, April 10, 2024
We're so happy the EZ-Squeeze style bottle is working out for you, but sad that the recently updated scent of Dawn Ultra Original is making you frown. We do apologize for this experience, as our Safety Team assures us that, when used as directed, your clean should be great and you should be able to use your new bottle of Dawn Ultra comfortably. Our R&D and Safety Teams would like to learn more about your purchase and how you're feeling today. For the best help possible, please put the remaining Dawn Ultra and the bottle in a spot where it won't be used or lost, in case we need you to return it to us. Then, give us a call so we can learn more about this experience and help you pick up an EZ-Squeeze bottle of Dawn Free & Clear - Fragrance Free. It has the great cleaning ingredients that you love, but with no added scent. Call us Monday through Friday, between the hours of 9 AM and 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
What did you do?
on April 8, 2024
Posted by: Random person
from Wisconsin
I’ve been loyal to Dawn dish soap for years. It’s gentle, yet always works well, cutting through grease and grime, with a subtle scent…until I opened my new bottle. What did you do to the original scent? This new “clean smell” is overpowering and smells like laundry detergent. I don’t want my dishes to smell like my laundry. What’s more, how is a strong, perfume-y smell any good for the environment? Wait, it’s not. Why do you companies always have to ruin a good thing? Whoever your new guy is that wanted to make their mark in the company and went ahead with this horrible decision needs to be knocked down a peg. This was not a needed change and I suspect many others will agree. For the first time in years, I’ll be switching to a new dish soap. You lost me as a customer.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 10, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible New Scent!
on April 8, 2024
Posted by: Macporter
If I could give this no stars, I would! Just like most everyone else agrees, this new scent is awful!! Original Dawn was one of my favorite smells. Why mess with perfection?!? When I realized what had been done, I returned the 2 “new” bottles I bought and found the last few original scent bottles. After these are gone, you’ll lose yet another customer. I don’t want to try lemon or unscented (seems to be the recommendation by Dawn now). By the looks of these reviews, I’m not the only one who can’t stand this new scent. Please bring back the original!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 9, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com