Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,101 Reviews)
Rating breakdown 2,101 reviews
5 Stars
1,018
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Shame on you for changing a good thing!
on March 17, 2024
Posted by: danny111982
from Alton IL
I didn't notice the previous change in scent because I wasn't buying much Dawn at the time having a dishwasher and all.. I moved into a house without a dishwasher and won't get around to remodeling the kitchen to have one until next year... That aside, I've been buying more Dawn than before and I'm completely dissatisfied with this new scent and am switching brands immediately. I've used Dawn for over 30 years and I'm done. Get your stuff together proctor & gamble!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 20, 2024
Thanks, Danny, for your review of the EZ-Squeeze style bottle of Dawn Ultra with Original Scent. Because of the recent changes in the scent of Dawn Ultra Original in the United States, the first one in over 10 years, we apologize for any inconvenience and dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. While we understand it's hard when things change, and we hope you'll give another Dawn version a try. We suggest checking out our Dawn Free & Clear Dish Soaps. There's two versions, one with Lemon Essence Scent, and the other is Fragrance Free. If you'd like some help giving either of these soaps a go, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is offensive
on March 17, 2024
Posted by: Mmkay
from Georgia
I bought this and couldn't figure out what was wrong with the scent and then I realized it was not original. So I tried to get original. I bought up all the old original scent the grocery store had. Because the new scent is horribly floral and just awful. I'm probably going to switch back to another brand until you bring back the original scent
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 19, 2024
Thanks for sharing your thoughts on your recently purchased EZ-Squeeze bottle of Dawn Ultra with the new Original Scent. We're sorry the recent scent change has made you so sad. Because this was the firs scent change in over 10 years, we're aware there may be some concerns with our loyal consumers. Know it's our pleasure to help with this transition and the potential impact it may have. Did you know we've recently released a fragrance free Dawn? It's part of our "Free & Clear" line. We'd be happy to talk more with you about this, and help you give a different Dawn a try. Give us a call any weekday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent is terrible
on March 17, 2024
Posted by: La007
from Sewell, NJ
I've been using the original blue Dawn only for many years. The new scent not only is too strong, but it lingers on our dishes. I don't often leave negative reviews, but I can't cant even finish the bottle of the new scent. Pleeeeease...change it back!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 20, 2024
Your loyalty to Dawn over the years is very much appreciated, and we're sorry to hear that this has been your experience. We do put a lot of thought into creating features that we think you'll like, and we also have many quality checks to ensure that you can use our products with ease. We'll be sure to share your comments with the rest of our team. We'd like to mention that we wouldn't expect Dawn to impart the scent into your dishes. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous. We suggest not letting these items soak, and making sure to rinse them immediately. We hope this is helpful, and please give us a call at (800) 725-3296 if there's anything more we can assist you with.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Absolutely awful new scent
on March 17, 2024
Posted by: Katbar
The new clean scent is so overpowering and awful that I have to switch products. I'm a lifelong user of Dawn and I cannot believe the company did something so senselessly stupid to render their product unusable.
Response from dawn-dish.comBy Customer Care, March 18, 2024
We would like to assure you that we are aware of this transition and the potential impact it may have on your experience with our product.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. You may not be aware that we recently introduced an unscented version of Dawn. For questions please call (800) 725-3296.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. You may not be aware that we recently introduced an unscented version of Dawn. For questions please call (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New “clean scent”? More like “fart spray” stink
on March 17, 2024
Posted by: JWeiser
from Wooster OH
The new “clean” sent is horrendous. It smells like bathroom cleaner and has made all of our dishes smell like someone just got done in the bathroom and has covered up the odor with a terrible air freshener. It’s absolutely nauseating and a HUGE mistake by the company to change it. Perhaps P&G should learn that change for the sake of change is a horrible business practice. Dawn used to be the best dish soap money could buy and now it’s nothing more than a stinky product taking up shelf space in the stores.
I will attempt to try the free and clear version, but the question still remains: why change a good thing?!?
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 19, 2024
We appreciate that you've loved Dawn, JWeiser, and are very sorry you're disappointed with the new Fresh Clean scent. Extensive research and consumer testing goes into our products to create appealing features, and feedback like yours is important to us. Because preferences can vary from person to person, we offer a variety of product versions, and we hope you'll be a fan of our Dawn Free & Clear. The last thing we want is for you to feel nauseated while using our dish soap, and we take your report to heart. Our Dawn Team would like to learn more details of your experience to further help you with this. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is awful
on March 16, 2024
Posted by: MelGreen
from Chicago
I've been using Dawn for 15 years and for the first time ever am switching to a different brand. The new scent is so strong and unpleasant. It makes washing dishes a horrible experience. I used it a few times and hate to waste it but I simply can't stand the smell. I can smell it from across the house it's so strong.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 17, 2024
We're sorry to learn you're not a fan of the recently updated scent of Dawn Ultra with Original Fragrance, Mel. As the first scent upgrade in over 10 years, we're aware that this transition may have an impact it may have on your experience with the dish soap. We deeply apologize for any inconvenience or dissatisfaction you may be experiencing. At this time, we do not have plans to reintroduce the old Dawn scent, but it may help to know we've recently brought to the marketplace a new version of Dawn Free & Clear, which is Fragrance Free. We'd be happy to talk more with you about that new product, and hope you'll give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Clean Scent is Awful!
on March 16, 2024
Posted by: A Kay
I am sensitive to smells and Dawn Original was one of the only dish soaps I could tolerate. This new clean scent is awful. It's has such a strong perfume smell. I don't understand why they did this. I will not be purchasing this anymore.
Response from dawn-dish.comBy Customer Care, March 19, 2024
We're so sorry you're finding the new Fresh Scent too strong, A Kay. Extensive research and consumer testing goes into our products to create appealing features, and feedback like yours is very important to us. We realize that preferences can vary from person to person, so we offer a variety of product versions and scents. For thos like yourself who prefer an unscented uption, we recommend our new Dawn Free & Clear Fragrance-Free dish soap in the EZ-Squeeze bottle. We value your loyalty, and our Dawn Team would like to talk with you more about your experience to further help. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
You have lost a customer
on March 16, 2024
Posted by: Sundy
from Chesapeake, Virginia
I’m so mad that Dawn has changed its original scent to a fabric downy smell, so strong and perfumey. You have now lost my business after many years of using your original Dawn. I have asthma and the new perfume scent is so excessive and made my dishes smell like fabric softener. Why would you all do something so stupid and crazy like that. This will effect your sales.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 19, 2024
We certainly appreciate your great loyalty to Dawn over the years, and we're sorry to hear that you feel this way about our Dawn Original scent. We do value your feedback, and we'll make sure that your comments are passed along to the appropriate team. We do suggest giving our Dawn Free & Clear a try if you'd prefer a lighter scent. If you'd like any further assistance, please give us a call at (800) 725-3296 when you're able.
Written by a customer while visiting dawn-dish.com