Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,101 Reviews)
Rating breakdown 2,101 reviews
5 Stars
1,018
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New scent is terrible
on March 20, 2024
Posted by: Girl83
Please bring back the original smell of Dawn Soap. The new scent smells like perfume. I really don't like the fact that I'm washing my dishes with something that smells like perfume. I've been using Dawn for years and I am now going to try a different brand.
Response from dawn-dish.comBy Customer Care, March 21, 2024
We're sorry to hear you aren't a fan of the upgraded scent. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
2
New "Clean" Scent Is Terrible
on March 20, 2024
Posted by: SB91
from Glen Wild, New York
I have been using Dawn for years. I purchased a new bottle that is the "New Clean Scent" as there was no original Dawn to be found. I can't tolerate it. It smells like laundry detergent. It's too overpowering for dishes and leaves a lingering scent on my dishes afterwards. I do not want to smell detergent while I'm eating off my dishes. Why fix something that wasn't broken? I can't find the original scent so I now have to purchase a different brand. Very disappointing.
Response from dawn-dish.comBy Customer Care, March 25, 2024
Thanks for leaving your review on our new scent for Dawn Original Liquid, SB91. Your loyalty over the years is greatly appreciated, and we're so sorry this scent is unpleasing and lingers on your dishes. We'd be glad to help you with a different version as well as gather some additional product information for our Quality Team. Please call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
2
New Scent is Terrible
on March 20, 2024
Posted by: FuzzyBun
from Greensboro, NC
The “New Clean Scent” is terrible. Why change it and make it the same color as original blue Dawn? It smells like it should be pink. I love the EZ Squeeze bottle, but this is disappointing.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 22, 2024
We're so sorry you're disapointed with the Fresh Scent fragrance, FuzzyBun. Extensive research and consumer testing goes into our products to create appealing features and the superior cleaning ability that Dawn consumer like yourself know and trust. Because preferences can vary from person to person, we offer a variety of product versions, and we hope you'll consider trying a different Dawn product, such as our Dawn Free & Clear Fragrance-Free dish soap in the EZ-Squeeze bottle. Your satisfaction matters, and our Dawn Team would like to talk with you in more details to further help. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
2
New Scent Smells Terrible
on March 20, 2024
Posted by: FuzzyBunny
I love the EZ Squeeze bottle but the “new clean scent” is terrible. I didn’t realize it was different since it’s the same color as the old blue Dawn. This bottle will take forever to get through too.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
new smell is gross
on March 20, 2024
Posted by: KLou
from Livonia, Mi
New scent is disgusting. Why change a good thing? I am now looking at other options for soap.
Response from dawn-dish.comBy Customer Care, March 22, 2024
We're sad you're disapointed with the new Fresh Scent, KLou. Extensive research and consumer testing goes into our products to create appealing features and the superior cleaning ability our Dawn consumers know and trust. We realize that preferences can vary from person to person, so we also offer a variety of product versions, and we'll pass along your request to keep the original fragrance unchanged. Your loyalty is appreciated, and we hope you'll consider trying a different Dawn product, such as our Dawn Lemon Essence scent, or our Dawn Free & Clear Fragrance-Free dish soap. Your satisfaction matters, and our Dawn Team will be happy to assist with any questions or concerns. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent dishsoap is trash!
on March 19, 2024
Posted by: Noneya
from Mi
I loved the original dawn scent, the fact that they changed the scent makes me so upset as it was my favorite dishsoap. Please bring back the original scent! You’ll be losing a lot of customers otherwise!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 21, 2024
We're sorry to hear that a great Dawn fan like you feels this way, as your satisfaction means the world to us. We do heavily rely on feedback such as this, and your comments will be shared with the appropriate team. If you'd prefer a different scent, we hope that you'll give one of our other Dawn versions a try. We're always here to help, so please give us a call at (800) 725-3296 if you'd like any further assistance.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Dislike the new clean scent
on March 19, 2024
Posted by: Livvy
from Kansas
The new clean scent triggers a migraine for me and an asthma attack for my mom. Wish you would have stuck with the actual original scent. I’m gonna have to find a new dish soap now unfortunately.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry to hear you and your mother have had this experience with our product, Livvy. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. We also suggest seeking medical attention as appropriate.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new smell
on March 19, 2024
Posted by: KikiC
The new smell is intolerable. I feel physically ill when I use it. Why on earth did they change something that was absolutely fine?
Response from dawn-dish.comBy Customer Care, March 22, 2024
We're sorry you're disappointed with the change in fragrance where you feel physically ill when using our dish soap, KikiC. Our products are tested to be safe when used as directed, and your safety is our highest priority. We recommend that you discontinue use since you experienced sensitivity. Because preferences can vary from person to person, we offer a variety of product versions, and hope you'll consider trying another version such as our Dawn Free & Clear EZ-Squeeze Fragrance-Free dish soap. We take your report very seriously, and our Dawn Team would like to learn more about your experience to further assist you. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com