Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,101 Reviews)
Rating breakdown 2,101 reviews
5 Stars
1,018
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Yuk!
on March 22, 2024
Posted by: Upset
Hate the new scent! Smell is too strong and florally. No I don't want a new scent, no I don't want to use any of your other options, nothing has changed with my dishes or the way I wash them. Gave me a headache and irritated my eyes, nose and throat. Had to resort to taking Benadryl. Made hands and dishes smell awful. The only thing different is the yucky scent. Give us back the old one.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry to hear you've had this experience with our Dawn Original. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
WHY DAWN WHY??
on March 22, 2024
Posted by: Blue76
from Texas
I’m so disappointed that dawn has added such a HORRIBLE fragrance to their formula. I have been a loyal lifetime customer using dawn for my dishes, my laundry, washing my pets, getting out stains, everything and now it smells so bad I can’t even use it!!l It gives me a bad headache. I can’t believe they didn’t even give us the option of choosing the new or original formula 🥲🥲🥲 I have no idea what soap to use now.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry to hear you've had this experience with our Dawn Ultra. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
AWFUL NEW SMELL
on March 21, 2024
Posted by: Jyokubeak
from Allison Park, PA
This new scent is awful. It is disgusting. Aside from burning my eyes and nose it smells absolutely terrible. This is like a bad dream. I've only used Dawn original dish soap for decades and sadly you've lost a customer. I do hope I've conveyed my disappointment. I can't imagine using this on those poor animals now.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
Thanks for your feedback. We're so sorry to learn about your experience with Dawn Original's new scent, and yes, you can be assured we'll be sharing it with both our Quality Assurance and Safety Teams! If you haven't already, we'd recommend discontinuing any further use. You're also welcome to call us at (800) 725-3296, as we'd love to help make this right for you and hopefully retain your longtime loyalty.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
The new "scent is terrible"
on March 21, 2024
Posted by: Tree
We have been using dawn on my house for 20 plus years and this new scent is so terrible it makes my head hurt. It sticks to my hands too. I have to wash my hands after washing dishes. Booo
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry to hear you've had this experience with our Dawn Ultra. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent
on March 21, 2024
Posted by: Caringfarms
from Lake view iowa
I have bought dawn for 35 years the new scent is toxic
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
Thanks for your feedback, Caringfarms. We're sorry you're not a fan of Dawn Original's new scent, but greatly appreciate your 35 years of loyalty! Our Quality Team is aware that other consumers feel this way as well and we'll be sharing your report with them. If you'd like any help with your current EZ-Squeeze bottle, please call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Smells AWFUL!
on March 21, 2024
Posted by: Mommy5
from Missouri
I have always used and loved Dawn dish soap. But this new scent is AWFUL! Please! Please! Please! Give us back the old Dawn scent. This smells like nothing I would want to clean my dishes with. Come on Dawn do better. Why change a good thing. Nobody's going to start buying Dawn just because it has a "clean scent". In fact, I'd say you're going to lose a huge customer base .... us included.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 22, 2024
We appreciate you taking the time to share your thoughts. We value your feedback, and we've relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers.
In case this helps, we do offer an unscented Dawn, which you can learn more about here: https://dawn-dish.com/en-us/products/dawn-free-clear-ez-squeeze-dish-soap-unscented/
In case this helps, we do offer an unscented Dawn, which you can learn more about here: https://dawn-dish.com/en-us/products/dawn-free-clear-ez-squeeze-dish-soap-unscented/
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is the worst
on March 21, 2024
Posted by: Sybil
from Illinos
I have used Dawn my entire life, my mother used it, my grandmother used it. The "new clean scent" is anything but. It's the absolute worst and after 40 years I'm looking for a new dish soap. You can't get it off of the dishes. Everything tastes like that horrible smell. If it's not broke why try to fix it? I'm not sure what market research told you the world wanted this. No one asked for it. Please stop.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
Thanks for your review, Sybil. We're so sorry that you don't like our new scent and that it's lingering on your dishes and food. Because our consumers' safety is most important to us, we'd recommend discontinuing any further use of your current bottle. Please give us a call at (800) 725-3296, as we'd love an opportunity to make this right and retain your family's trust and loyalty!
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible smell.
on March 20, 2024
Posted by: Camp
The new fresh scent is nauseating. Been a loyal customer for 30 plus years. Can I return the opened bottle?
Response from dawn-dish.comBy Customer Care, March 21, 2024
Thanks for taking the time to share this with us, and for choosing Dawn the past 30 plus years. We're saddened to hear you aren't enjoying the new scent. With the many safety tests our products undergo, this isn't something we'd expect. Your health and safety is very important to us. We hope you're feeling better now, and we ask that you discontinue using the Dawn if you haven't. While we understand it's hard when things change, we hope you'll give another Dawn version a try. You may not be aware that we have introduced a unscented version of Dawn. Our Safety Team would like to learn more from you. When you have a chance. please give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com