Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.2
(2,224 Reviews)
Rating breakdown 2,224 reviews
5 Stars
1,130
4 Stars
81
3 Stars
24
2 Stars
72
1 Star
917
20%of customers recommend this product.
(
166 out of
834)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New Smell is AWFUL!!
on April 20, 2024
Posted by: FormerCustomer11
from Colorado
The new smell is TERRIBLE! If I could give this zero stars, I would. I don't understand why they would change to this new scent. The smell is so strong and pungent, it lingers and gives me a headache. The awful scent permeates into the dishes so you can taste it later. I am a long time user of Dawn exclusively for dish soap, but I will no longer be buying any Dawn products.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 24, 2024
Thank you for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
"New clean scent" ruins another great product.
on April 20, 2024
Posted by: Unhappycustomer123
from Illinois
If I wanted my dishes to smell like laundry detergent. I would put them in the washing machine. I will never understand why corporations. Change time test products, beloved by Americans. Who talks them into this kind of idiotic idea? I have never met a single person who complained about the original scent. Do they really believe they will attract new customers with a new scent? I would bet you will lose more long time customers then newly acquired ones. Fire who ever is responsible and immediately change it back.
Response from dawn-dish.comBy Customer Care, April 22, 2024
Thank you for sharing your feedback on our new Dawn Original Scent. We appreciate you taking the time to leave a review, as we send our products through many checks to ensure they provide the best results for you, and we know that our new Original scent may have impacted your experience of our product. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Get rid of new scent.
on April 20, 2024
Posted by: Ddtchr
No no no. Will not buy it again. New scent is horrible!!!!!!!!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New clean scent is sickening and overpowering
on April 20, 2024
Posted by: Lar43
from New York
This new clean scent has an over powering sickening smell.
It literally is lingering on everything that I washed, including my hands. The stink now fills my whole house with a horrible perfume scent, which has given my wife and I a headache. In the trash it goes. What happened to the pleasant soapy smell I grew up with? Why did you change it? Why change something that is great? How did this possibly get passed through quality control?
I would never put this new version of dawn clean sent on an animal ever again the fumes are horrible and please do not respond by recommending me to try any of the other Dawn products, I’m done.
It literally is lingering on everything that I washed, including my hands. The stink now fills my whole house with a horrible perfume scent, which has given my wife and I a headache. In the trash it goes. What happened to the pleasant soapy smell I grew up with? Why did you change it? Why change something that is great? How did this possibly get passed through quality control?
I would never put this new version of dawn clean sent on an animal ever again the fumes are horrible and please do not respond by recommending me to try any of the other Dawn products, I’m done.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
We're sorry you're so disappointed with this scent update, as your happiness is very important to us. Additionally, your safety is our top priority. As you've shared your husband and you aren't remaining comfortable with this product, we encourage you to stop using it. Although our Team does a lot of work making sure you can use Dawn dish soap comfortably as directed, both of you may have a unique sensitivity to this soap that's leading you down this path. Thank you for reaching out about the recent scent change. As the first scent change for Dawn Original in over 10 years, we acknowledge your disappointment. Please be assured that we value your feedback greatly and know it will be shared with the rest of the Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. Give us a call any Monday through Friday for additional assistance. Our number is 1 (800) 725-3296; we're here Mondays through Fridays, from 9 AM to 6 PM, EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Instant Headache from New Scent
on April 20, 2024
Posted by: SadlyGoodbye
from New Jersey
I am so disappointed in the (completely unnecessary) change in scent! The moment I opened the new bottle, I developed an instant headache and felt lightheaded. I have fibromyalgia and am very sensitive to smells in general, but few things have made me feel this ill this quickly. Worst of all, the scent lingers on your hands for hours, even after multiple hand washings. I have used Dawn for years, but I'm sorry to say that this will be the last bottle I ever buy.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
Because safety is our top priority, all Dawn dish soaps are thoroughly evaluated to be safe when used as directed. After learning about your experience, we recommend discontinuing use of this bottle, as you may have a personal sensitivity to this updated fragrance. As the first scent change for Dawn Original in over 10 years, we appreciate you may be disappointed. Please be assured that we value your feedback greatly and it will be shared with the rest of the Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. For further assistance with this, we hope you’ll give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
TERRIBLE NEW SMELL
on April 19, 2024
Posted by: ASMarrs
The new smell is TERRIBLE. So bad that I threw it away and bought a competitors product. Why on earth would you change the scent after a gazillion years. It smells so strong and the smell lingers - when you cook on a pan washed with the new smell, the smell permeates the food. My eggs tasted terrible.
Response from dawn-dish.comBy Customer Care, April 23, 2024
Thank you for sharing your feedback on our new Dawn Original Scent. We appreciate you taking the time to leave a review, as we send our products through many checks to ensure they provide the best results for you, and we know that our new Original scent may have impacted your experience of our product. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible new smell
on April 18, 2024
Posted by: amn217
from Maryland
What have you done to the dawn original soap? Have you heard the saying if it ain’t broke don’t fix it” good lord it’s an awful smell. It’s way too much for doing your dishes with please bring back the original or I will have to change brands. It’s god awful. Why would you mess with the “dawn original” product it is your brand staple
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
Thank you for sharing your feedback on our new Dawn Original Scent. We appreciate you taking the time to leave a review, as we send our products through many checks to ensure they provide the best results for you, and we know that our new Original scent may have impacted your experience of our product. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new scent!
on April 18, 2024
Posted by: Lotus73
from Bucks County, PA
If I could give this 0 stars I would. The smell is offensive and cloying! Image your great aunts church perfume that lingers. Why mess with something that has worked for decades, this was a poor marketing decision.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 19, 2024
We're sorry you aren't happy with the recent change in Dawn's Original Scent, Lotus. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com