Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
There was nothing wrong with old scent
on March 24, 2024
Posted by: Mer15
New scent is terrible. It smells so bad. I don’t understand why the scent was changed.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We understand that scent preferences vary, so we appreciate you taking the time to share your feedback, and we've already relayed it to our Research and Development (R&D) team. We do have a new unscented option, so we'd love to help with this! Please give us a call at (800) 725-3296.
No one: … Dawn Soap: Let’s change the original scent everyone like to something awful and overpowering!
Seriously, who wanted this and why did you make this change? This has been the soap I’ve used for decades but as long as this is the scent, this bottle is my last.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
Thank you for leaving your review, Megan. We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to let you know that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. We'd like to learn more about this to help our Quality Team improve our products in the future, and provide any assistance we can. Please give us a call at 1-800-725-3296.
I would give it a zero if I could. You ruined the best dish detergent in the market. I would fire whoever came up with this idea. It sucks. Will NOT buy Dawn again.
Response from dawn-dish.comBy Customer Care, March 25, 2024
Thank you for sharing your experience with us, Pambo. We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
The new scent is terrible! We’ve used this soap for years but the new scent is awful. Way too strong, smells like perfume. I can’t stand doing dishes with it and am looking into finding another product. Please bring back original scent!
Response from dawn-dish.comBy Customer Care, March 26, 2024
We're sorry you aren't happy with the recent change in Original Scent, Lynne. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
The new scent smells terrible and it’s way too strong.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Extremely offensive smell and when using hot water it floats throughout the kitchen dining &living room. Who wants a fragrance like that so strong and unpleasant. You ruined what was a great product, now shooping for another brand
Response from dawn-dish.comBy Customer Care, March 25, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
The new scent is awful!! Did you consider those that are allergic or sensitive to fragrance? Why change a good thing?! Won't buy again.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We're so sorry to learn that the recently updated scent of Dawn Ultra with Original Scent isn't one you're enjoying. We are aware of this transition and the potential impact it may have on your experience with Dawn Ultra. We assure you, your message and experience will be shared with our Safety and R&D Teams because safety is our top priority, as is your satisfaction. We're confident all our products are thoroughly evaluated to be safe when used as directed, however, unique sensitivities are also concerns. If you've had an experience you'd like to share with us, give us a call. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. The number to call is 1 (800) 725-3296.
This new scent is absolutely terrible...and it can no longer be listed as original scent like it is here...it can't be Original if its a new scent. I have only used Original Dawn Dish soap for as long as I can remember and now I absolutely cannot use it. I used it for the first time tonight to hand wash all my dishes and I can't get the smell out of my hands so I hope my dishes don't hold the smell. It was all I could do to even complete doing the dishes using it, that's how bad it is and it was making me queasy. Please correct this and bring back the true Original Scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
Your happiness and safety are very important to us, and we're so sorry you've had this experience with the recently updated scent of Dawn Ultra Original. While we work very hard to make sure you get the best, safest experience possible, we understand every nose and reaction is unique. We're so sorry for this inconvenience. After reading your review, we do encourage you to stop using this bottle. Put the remaining product in a spot where it'll be safely stored, but not used, just in case we ask you to return it to us. Then, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.