Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,101 Reviews)
Rating breakdown 2,101 reviews
5 Stars
1,018
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Smells terrible
on March 24, 2024
Posted by: Disappointed dish washer
The new scent smells terrible and it’s way too strong.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New fragrance destroyed what was a great product
on March 24, 2024
Posted by: RhoNotHappy
Extremely offensive smell and when using hot water it floats throughout the kitchen dining &living room. Who wants a fragrance like that so strong and unpleasant. You ruined what was a great product, now shooping for another brand
Response from dawn-dish.comBy Customer Care, March 25, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Clean Scent is awful
on March 24, 2024
Posted by: Nancy171
from Minneapolis
The new scent is awful!! Did you consider those that are allergic or sensitive to fragrance? Why change a good thing?! Won't buy again.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We're so sorry to learn that the recently updated scent of Dawn Ultra with Original Scent isn't one you're enjoying. We are aware of this transition and the potential impact it may have on your experience with Dawn Ultra. We assure you, your message and experience will be shared with our Safety and R&D Teams because safety is our top priority, as is your satisfaction. We're confident all our products are thoroughly evaluated to be safe when used as directed, however, unique sensitivities are also concerns. If you've had an experience you'd like to share with us, give us a call. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. The number to call is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible New Scent
on March 23, 2024
Posted by: ba81
from Tolland, CT
This new scent is absolutely terrible...and it can no longer be listed as original scent like it is here...it can't be Original if its a new scent. I have only used Original Dawn Dish soap for as long as I can remember and now I absolutely cannot use it. I used it for the first time tonight to hand wash all my dishes and I can't get the smell out of my hands so I hope my dishes don't hold the smell. It was all I could do to even complete doing the dishes using it, that's how bad it is and it was making me queasy. Please correct this and bring back the true Original Scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
Your happiness and safety are very important to us, and we're so sorry you've had this experience with the recently updated scent of Dawn Ultra Original. While we work very hard to make sure you get the best, safest experience possible, we understand every nose and reaction is unique. We're so sorry for this inconvenience. After reading your review, we do encourage you to stop using this bottle. Put the remaining product in a spot where it'll be safely stored, but not used, just in case we ask you to return it to us. Then, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible scent, dishes don't need perfume!!
on March 23, 2024
Posted by: Jilly79
The scent is awful!!! It is way too strong, my whole sink area stinks of it, my hands stay smelling so strong of it ,and the worse is when I want to put savory food on my plate that smells like strong flowers. Whose idea is to make dishes you are going to eat off of smell like super strong flowers or fabric softenerm
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We're so sorry to learn your recently purchased EZ-Squeeze bottle of Dawn Ultra isn't making you happy, Jill. While we did update the scent of this dish soap, what you've described isn't what we expect to hear from any of our consumers. Be sure to fully rinse your dishes, especially those that are cast iron and plastic-based, as these two materials tend to absorb scent. In fact, if you find the same dishes keep retaining scent, take care not to soak them, but wash and rinse them immediately. Over time, some dishes can become very porous and it may be time to replace them. It would be our pleasure to do what we can to help you get the best experience possible with Dawn, call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New smell is really bad.
on March 23, 2024
Posted by: TLangston90
from Cary, NC
“New Clean Scent” is terrible and overpowering. Never thought I’d need to find a new dish detergent, but here we are. I have purchased Dawn my entire adult life, but I will not buy it anymore unless they switch back. I will also be returning the bottle I just purchased.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry you aren't happy with the recent change in Original Scent after years of loyalty. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disappointing and Awful New Clean Scent Upset!
on March 23, 2024
Posted by: Original
"New Clean Scent" is a chemical nightmare and is nothing like the original scent we have all relied upon for so many years. Dawn original (classic) is/was my go to for cleaning everything including clothing and just washing my hands all day. Please please do not wash the baby ducks with the New Clean Scent! I have tried everywhere to find remaining containers of the original scent - but stores are stocking up on bad chemical smell New Clean Scent. HELP all of us Dawn and bring back the classic original scent. If anyone knows of a dupe I will gladly shop that product. For now, my Dawn purchases are on strike.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We're sorry to learn you're not a fan of the recently tweaked Original Scent of Dawn Ultra. While we work very hard to make sure you'll always have a happy nose, making every single one smile is a very difficult challenge. We do apologize that you're not enjoying the scent update. Regarding the role Dawn's played, helping clean animals who are victimized by environmental disasters, Dawn dishwashing liquid has been a great assistant to wildlife conservation organizations, who are specially trained to use the soap to improve the likelihood of the animal's survival. If you'd like some help to find another version of Dawn that'll give you the clean you want and need, with a scent that's more to your liking, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent is horrible
on March 23, 2024
Posted by: MrsWoz
from Massachusetts
I won’t be buying this product anymore. The new scent is terrible and lingers. It stays on the item after you rinse. The last straw for me was when I made my eggs on a pan washed with the new scented Dawn and I could smell it while cooking the eggs. Please go back to the original scent. We’re all begging you.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
Thank you for reaching out to Dawn and sharing your experience and thoughts. Your meal shouldn't be affected by the dish soap you're using, and we're so sorry to learn you had this experience. Please know, we don't expect any version of Dawn to impart the taste of the product onto food. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous. Take care not to soak these dishes and to rinse them immediately. It might help to know that cast iron and plastic items can absorb flavors. You may consider giving Dawn Free & Clear a try, as it has the lightest scents and may be the best option for you. If you'd like to learn more about this possibility, please call us at 1 (800) 725-3296 any Monday through Friday, from 9 AM to 6 PM, EST.
Written by a customer while visiting dawn-dish.com