Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,101 Reviews)
Rating breakdown 2,101 reviews
5 Stars
1,018
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Handed for the worse
on March 27, 2024
Posted by: Dishwasher98765
from Virginia
Dawn used to smell like dish soap. Now it smells like baby shampoo doused with Febreeze and is so overpowering that it can be smelled all over the house whenever dishes are washed. We are changing brands.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 28, 2024
We're sorry you aren't happy with the recent change in Original Scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disgusting new scent
on March 26, 2024
Posted by: Kim88
The new scent is nauseating. I gag every time I’ve used it. I will be returning it and switching brands.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We would like to assure you that we are aware of this transition and the potential impact it may have on your experience with our product. Each of our products has been thoroughly evaluated to be safe when used as directed, so we wouldn't expect nausea and we hope you are feeling better. Please discontinue use and hold on to this bottle, because we would like to learn more about your experience for our Safety Team.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. Also, you may not be aware that we have introduced an unscented version of Dawn. Please call (800) 725-3296, so we can find the best way to help.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. Also, you may not be aware that we have introduced an unscented version of Dawn. Please call (800) 725-3296, so we can find the best way to help.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is horrible!
on March 25, 2024
Posted by: Linz
I recently purchased the Dawn Ultra with the new clean scent and I can't even use it. It smells horrible and gives me a headache. One of the main reasons I used Dawn is because I loved the original scent. Why get rid of a good thing?
Response from dawn-dish.comBy Customer Care, March 26, 2024
We would like to assure you that we are aware of this transition and the potential impact it may have on your experience with our product. Each of our products has been thoroughly evaluated to be safe when used as directed, so we wouldn't expect headaches and we hope you are feeling better. Please discontinue use and we would like to learn more about your experience for our Safety Team.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. Also, you may not be aware that we have introduced an unscented version of Dawn. Please call (800) 725-3296, so we can find the best way to help.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. Also, you may not be aware that we have introduced an unscented version of Dawn. Please call (800) 725-3296, so we can find the best way to help.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent will change my loyalty
on March 25, 2024
Posted by: Nikki401
I am so glad I’m not the only one finding the new scent repulsive. I also felt like my bottle didn’t last near as long. Found a bottle of the old scent and can definitely tell a difference in scrubbing. I will be looking for a new dish soap unfortunately.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We're sorry to hear about your experience with the scent and quality of your recent Dawn purchase. Our products go through numerous checks to make sure they provide the clean that both you and we would expect, so we'd like to learn more details to share with our Quality Team and help with this. Please give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
There was nothing wrong with old scent
on March 24, 2024
Posted by: Mer15
New scent is terrible. It smells so bad. I don’t understand why the scent was changed.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We understand that scent preferences vary, so we appreciate you taking the time to share your feedback, and we've already relayed it to our Research and Development (R&D) team. We do have a new unscented option, so we'd love to help with this! Please give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
CHANGE.BACK.THE.SCENT.
on March 24, 2024
Posted by: Meganb8288
from Emmetsburg Iowa
No one: …
Dawn Soap: Let’s change the original scent everyone like to something awful and overpowering!
Dawn Soap: Let’s change the original scent everyone like to something awful and overpowering!
Seriously, who wanted this and why did you make this change? This has been the soap I’ve used for decades but as long as this is the scent, this bottle is my last.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
Thank you for leaving your review, Megan. We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to let you know that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. We'd like to learn more about this to help our Quality Team improve our products in the future, and provide any assistance we can. Please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent Sucks
on March 24, 2024
Posted by: Pambo
I would give it a zero if I could. You ruined the best dish detergent in the market. I would fire whoever came up with this idea. It sucks. Will NOT buy Dawn again.
Response from dawn-dish.comBy Customer Care, March 25, 2024
Thank you for sharing your experience with us, Pambo. We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent ruined product
on March 24, 2024
Posted by: Lynne0509
The new scent is terrible! We’ve used this soap for years but the new scent is awful. Way too strong, smells like perfume. I can’t stand doing dishes with it and am looking into finding another product. Please bring back original scent!
Response from dawn-dish.comBy Customer Care, March 26, 2024
We're sorry you aren't happy with the recent change in Original Scent, Lynne. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com