Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.2
(2,224 Reviews)
Rating breakdown 2,224 reviews
5 Stars
1,130
4 Stars
81
3 Stars
24
2 Stars
72
1 Star
917
20%of customers recommend this product.
(
166 out of
834)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Horrible new scent
on April 23, 2024
Posted by: Spunks
from Kilmarnock Va
The new scent gives me a headache, it's terrible! There was nothing wrong with the old scent. I'm taking this bottle back for a refund.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 26, 2024
Thank you for sharing your experience with the new scent of Dawn. We know this change may have led to some disappointment, as it was the first scent update in over 10 years. That being said, your comfort and safety are our top priorities, so please be assured that we thoroughly test all of our ingredients for safety before we use them in a product. What you've described isn't something we would expect. Based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Assault the senses
on April 23, 2024
Posted by: Possel
from PA
The new scent is assaulting and gives me a headache. When you have a time tested product don’t mess with it!! You are not going to get new customers because you have a new scent. You will lose loyal customers because you chose to assault one’s senses.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 24, 2024
We're sorry you had this experience with the recent change in Dawn's Original Scent, Possel. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Your safety is our top priority, and based on what you shared, we do recommend discontinuing the use of this Dawn. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. Because we want to ensure your comments get the attention they deserve, please hang on to the product and call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Scent is horrible
on April 22, 2024
Posted by: Sweet
from Nc
The new scent is absolutely horrible, I have a brain tumor and can’t be around strong smells and I have always used the blue dawn and it never bothered me but this new scent leaves me with major headaches and my whole family says what stinks when the dishes are being done now. I will definitely be looking for a new soap ASAP If you wanted to add a fragrance you should have made it an option and not changed the formula for the worse. Also I never ever leave reviews but this time it warrants one
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
Thank you for reaching out to P&G regarding the recent scent change to Dawn Ultra Original. As the first scent change in over 10 years, we understand you may be disappointed, and we do apologize for this. Know your message is greatly appreciated, and it’ll be shared with our Dawn Team, as your feedback is instrumental in guiding us as we continue working on future innovations. After reading your review. we'd like to learn more about this purchase and how it worked out for you, since your safety is our top priority. We truly value you as a consumer and hope you'll give Dawn another try. We have a variety of scents if the Original no longer meets your needs, including an unscented version which is called Dawn Free and Clear, unscented. In fact, we’d be honored to help you pick this bottle up, by sending you a $4 coupon. If getting this coupon is helpful, be sure to reach out anytime to share more details. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible new scent
on April 22, 2024
Posted by: PalmoliveConverter
New scent is terrible, it is over powering and very unpleasant.
Response from dawn-dish.comBy Customer Care, April 24, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Bring back the real original scent!
on April 22, 2024
Posted by: Just me 2
from Texas
The new “clean scent” is obnoxious. We’re throwing it out. Please bring back the “original” original!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 24, 2024
We're sorry you aren't happy with the recent change to Dawn's Original Scent. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disgusting
on April 22, 2024
Posted by: Never buy again
The new clean scent is like perfume. I will never buy this again. I don't need perfume on my dishes or hands while I am handling food.
Response from dawn-dish.comBy Customer Care, April 24, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible sent. Smells like Febreze
on April 22, 2024
Posted by: Disappointed frustrated
from Washington
I can’t believe you changed the smell. It is so horrible and nauseating. The label is totally misleading by stating original scent. I was a lifelong user of dawn, but there’s no way I will continue to use this now. It’s so overwhelming and perfumed. Whoever decided to change the scent should have done some market research. Dawn blue soap was one of my favorite cleaning products but now I will find something else.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 24, 2024
Thank you for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. As the first scent change in over 10 years, we appreciate this could be disappointing. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development Team and our Safety Team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and make sure you're feeling alright today, not to mention help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is horrible. It smells like Febreze.
on April 22, 2024
Posted by: Upset and so disappointed
I can’t believe you changed the scent. The Label Stating that it is Original scent is misleading and it smells horrible now. It is so overly fragranced and nauseating. The smell lingers and now I have to find something new. Who ever thought this was a good idea should have done some more market research. Dawn soap was one of my favorite cleaning products and I’m so upset. I was a lifelong user, but there’s no way I will continue to use this product.
Response from dawn-dish.comBy Customer Care, April 23, 2024
We're sorry to hear you've had this experience with our product. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com