Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.2
(2,224 Reviews)
Rating breakdown 2,224 reviews
5 Stars
1,130
4 Stars
81
3 Stars
24
2 Stars
72
1 Star
917
20%of customers recommend this product.
(
166 out of
834)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Don’t Purchase the New Fresh Scent Dawn!!!!!
on April 25, 2024
Posted by: CRS333
from Alexandria, Virginia
Disgusting overpowering floral scent. Smells like cheap artificial floral air freshener. Really awful. I hate washing the dishes with it!!!! I used to love the original ! I will not purchase the new scent product in the future. I don’t know why you messed with a good product! I’m sure this can not be used on ducklings like the old product ad. Too many artificial smells. It is nauseating to me. I called the company today and also wanted to warn the public . Don’t buy the new fresh scent Dawn. Product. Also does not seem the same consistency. More watery feel to it.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 29, 2024
We appreciate that you've used Dawn for years, and are sorry you're finding the change in fragrance nauseating. Extensive research and consumer testing goes into our creating appealing features for our products, and our products undergo stringent quality controls to ensure each meets our high standards. Our EZ-Squeeze bottles contain the same Dawn dish soap formulation as our other bottles, and we're sharing your report that your latest bottle seems more watery than usual. Because you've felt nausea from the scent, we recommend that you discontinue use, and instead try our Dawn Free & Clear Fragrance-Free dish soap in the EZ-Squeeze bottle. Your loyalty is very important to us, and we’re glad you gave us a call so we could gather more details of your experience to further help. If you need to get back in touch, please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent Stinks; Bottle Bad for Arthritic Hand
on April 24, 2024
Posted by: Angry Former Customer
The new scent stinks. My cats won't eat from dishes washed in it, no matter how well I rinse in hot water! Not surprising when I consider how much I dislike the smell of the dishes after using Dawn with the new scent. I don't like the new bottle either. It's hard to use one-handed if one has arthritis and makes a bigger mess than the old one. Now I have to find a new brand to replace what was my very favorite cleaning product.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 26, 2024
We're sorry to learn about your experience with the new scent of Dawn Original Liquid and that our EZ Squeeze bottle is difficult for you to use. Our Quality Team takes all feedback we receive very seriously, as it helps us improve our products. So thank you for leaving your review! We'd love a chance to retain your brand loyalty, and hope you'll call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
"Clean Scent" LOL
on April 24, 2024
Posted by: Miffed
from SD
This new 'clean scent' smells like third-rate, knock-off, dollar store laundry detergent and the smell does not come off easily. All my kitchen utensils smell like they have been washed with perfume and it does not add flavor to my meals. Learn from Coca-Cola's mistake: Don't mess with the formula.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 26, 2024
Thank you for sharing your feedback on our new Dawn Original Scent. We appreciate you taking the time to leave a review, as we send our products through many checks to ensure they provide the best results for you, and we know that our new Original scent may have impacted your experience of our product. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Why change a good thing
on April 24, 2024
Posted by: Cd02
from Wisconsin
New scent is horrible. I dont want my dishes or hands smelling like bug spray. Been using dawn for 40 years and will be switching to something else.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 25, 2024
Your long-time loyalty to Dawn is truly wonderful, thanks so much for trusting the clean we deliver. Also, thanks for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new scent
on April 24, 2024
Posted by: NicoleAnn
The new scent is horrible. I've used Dawn for 20 years or more, will NOT buy again. The new scent is so overpowering it gives me a headache, and makes my dishes smell.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 26, 2024
Your loyalty to Dawn dish soap is very well respected, Nicole, and we're so sorry for your experience with the recently updated scent of Dawn Ultra. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product. What you've described isn't something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. You mentioned your dishes smelling. You can remove the fragrance by soaking the dishes in hot water with some distilled white vinegar added to it. If you have a dishwasher, and your dishes are dishwasher safe, run them through the machine with some vinegar poured into the bottom of the dishwasher. Also, add some vinegar directly into the dispenser. You can also put a cup of vinegar upright on the top rack of the dishwasher so that it gets knocked over and distributed during the wash. It may take a couple of cycles, but the smell will come out. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Nothing to look forward to anymore….
on April 24, 2024
Posted by: Annpan
from Long Beach, CA
I used to go through a lot of dawn since I use it to clean my bathroom and kitchen. I would actually look forward to scrubbing my shower or doing dishes because of how good original dawn smelled and it literally gave me so much joy, but now, this “ New Clean Scent” makes me sick. It smells like cheap overpowering perfume and I noticed it smells like the wannabe store brands versions of dawn. I’m not sure whose idea it was to change the perfectly beautiful scent of the classic dawn, the dish soap that millions of people swear by and are willing spend a little more for, but they should be fired to be brutally honest. Why would you make a mild scent into a disgustingly potent scent that is headache inducing? Beats me. Please listen to your customers and change it back, because if the company is trying to cut costs by using this formula, you may be cutting out most of your loyal customers instead.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 26, 2024
Thanks, Ann, for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, as your experience isn't something we expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. While we appreciate your loyalty to the previous fragrance, we do not have plans to return to it. That being said, we hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Fire your marketing team
on April 24, 2024
Posted by: Diane928
New scent sucks. Headache, watery eyes, sore throat. Removed from kitchen. Was going to use it up to wash truck but thought it might take paint off.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 26, 2024
Thank you for sharing your experience with the new scent of Dawn., Diane. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. You mentioned using the dish soap to clean your truck, and we're happy to share that Dawn can be used to clean vehicles. Be sure to completely rinse off the Dawn solution, to prevent possible damage. Due to the nature of painted surfaces and inherent variability, we recommend first cleaning an inconspicuous area to ensure no damage occurs before cleaning the entire thing. Getting back to moving on with Dawn, after your displeasure with your current bottle, we hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful
on April 24, 2024
Posted by: bob22
from Reading MA
The new scent is awful, I am looking for some other brand!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 25, 2024
We're sorry you aren't happy with the recent change in Dawn's Original Scent, Bob. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com