Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New Scent Stinks
on April 28, 2024
Posted by: Never Again Will Use Dawn
Why did you change the original scent to this new awful, noxious, perfumey mess?!? Will quite literally never be buying Dawn again because of this. There is nothing worth using the obnoxious clingy cheap perfume scent of this once perfect dish soap. I'd rather wash my dishes in skunk spray, which is a more pleasant and easier to remove smell than this garbage new formula. The consensus of the entire Internet seems to be that this scent change and additions of new chemicals making it useless to wildlife rescues was a foolish mistake and one no one wanted or asked for.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 7, 2024
Thank you for sharing your feedback on our new Dawn Original Scent. We appreciate you taking the time to leave a review, as we send our products through many checks to ensure they provide the best results for you, and we know that our new Original scent may have impacted your experience of our product. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Please stop the new scent. It is so bad and we want the old one back. It is not clean or fresh, it is strong and fake smelling.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 30, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original, Jess. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Love this product! The packaging is so efficient and the product is the best for washing dishes. The scent is so pleasant, cleans so well, and is a bang for your buck!
Written by a customer while visiting influenster.com
Customer Rating
1
Terrible new scent
on April 28, 2024
Posted by: Patti1214
from Phillipsburg NJ
The new scent is AWFUL. Smells like old lady perfume and is thin and runny. It just pours out of the new squeeze bottle like a river. I have been using Dawn dish soap for as long as I can remember and it was always a quality product. Why fix something that’s not broken 😡 will not purchase again. Bring back the original or I’m sure many people will look for a new dish soap.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 30, 2024
We're sorry to hear that this has been your experience. A lot of thought goes into the design of our products, and we also have many quality checks in place to ensure that Dawn reaches you in the best possible condition. While we did recently update our Dawn Original scent, we'd like to mention that no other changes were made to the formula. It may be helpful to know that extreme temperatures can make the consistency of a dishwashing liquid thin/watery, but it isn't permanent. Once back to room temperature, it should return to its normal consistency and is still safe and effective to wash your dishes with. While we don't currently have plans to reintroduce our previous Dawn Original scent, we do have other Dawn versions available that we hope you'll try out. Your feedback will be shared with the rest of our team, and please give us a call at (800) 725-3296 if you'd like any further assistance.
The new original scent is absolutely disgusting and clings to everything. I don’t want the dishes I cook and eat with to smell like artificial air freshener. I don’t understand why this change was made. I have loved Dawn dish soap for years, but I won’t be buying it anymore.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 6, 2024
Thank you for sharing your feedback on our new Dawn Original Scent, Yvonne. We appreciate you taking the time to leave a review, as we send our products through many checks to ensure they provide the best results for you, and we know that our new Original scent may have impacted your experience of our product. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
The new scent is horrible. It’s like someone sprayed frebreeze directly into your face. I have used Dawn soap my entire life, but I will never buy another bottle until they go back to the old scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 30, 2024
Thanks for being such an incredible Dawn fan over the years. We're sorry to hear that you feel this way about the scent of our Dawn Original, and we'll be sure to share your feedback with the appropriate team. While we don't currently have plans to bring back our previous Dawn Original scent, we do offer other Dawn versions. We suggest giving our Dawn Free & Clear a try if you'd prefer a lighter scent, and we also offer our Dawn Free & Clear Fragrance-Free as an unscented option. If you'd like any further assistance, please give us a call at (800) 725-3296 when you can.
"New clean scent" is terrible! nothing "clean" smelling about it. It's that sort of fruity flowery chemical. Bring back the actual clean smelling Original Scent!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 30, 2024
We're sorry to hear that you're not enjoying our Dawn Original scent, as we do put a lot of thought into creating features that we think you'll like. We'll be sure to share your comments with the rest of our team, and we hope that you'll give another Dawn version a try. For a lighter scent, we recommend giving our Dawn Free & Clear a try. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can help you with.
I have been a lifelong Dawn user - swear by it, and made sure that was the product used in the restaurant kitchens I've run. The new "Clean Scent" is horrible and smells anything but clean. Why you would make dish liquid smell like grandma's old perfume is beyond me. It's gross. I feel betrayed and unvalued as a customer.
Response from dawn-dish.comBy Customer Care, April 30, 2024
We're sorry you're disappointed with the change, UptownPJ. We want each person who uses our dish soap to have a happy experience, and extensive research and consumer testing goes into creating appealing features for our products. Your thoughts on the new fragrance are being shared with our team, and we hope you'll consider trying another version of Dawn dish soap, such as our Dawn Lemon Essence scent, or our Dawn Free & Clear Fragrance-Free dish soap. Your satisfaction matters, and our Dawn Team would like to talk with you more to further assist you. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.