Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Average customer rating
2.9
(1,834 Reviews)
Rating breakdown 1,834 reviews
5 Stars
785
4 Stars
64
3 Stars
20
2 Stars
69
1 Star
896
20%of customers recommend this product.
(
165 out of
820)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
1
New scent
on May 20, 2024
Posted by: Robin61
The new scent is horrible and the worst part is you can’t wash it out of your dishes. My grand-babies bottles are so bad because you rinse and rinse and somehow it never gets the smell out. Please bring back that wonderful low smelling scent that easily rinsed away. The new smell honestly gives me a headache.
Response from dawn-dish.comBy Customer Care, May 21, 2024
We're so sorry you had this experience with the new scent of Dawn, and we hope you're feeling better, Robin. Please know your and your family's safety is our top priority, and based on what you shared, we recommend discontinuing the use of this Dawn. Follow these steps to remove the scent:
1. Soak the dishes in hot water with some distilled white vinegar added to it or
2. Run them through the dishwasher (assuming the dishes are dishwasher-safe). If you choose to wash the dishes in the dishwasher, pour some vinegar into the bottom and some vinegar directly into the dispenser. You can also put a cup of vinegar upright on the top rack of the dishwasher so that it gets knocked over and distributed during the wash. It may take a couple of cycles, but the smell will come out.
We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. Because we want to ensure your comments get the attention they deserve, please hang on to the product and call us at (800) 725-3296 Monday through Friday, 9 AM to 6 PM EST.
1. Soak the dishes in hot water with some distilled white vinegar added to it or
2. Run them through the dishwasher (assuming the dishes are dishwasher-safe). If you choose to wash the dishes in the dishwasher, pour some vinegar into the bottom and some vinegar directly into the dispenser. You can also put a cup of vinegar upright on the top rack of the dishwasher so that it gets knocked over and distributed during the wash. It may take a couple of cycles, but the smell will come out.
We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. Because we want to ensure your comments get the attention they deserve, please hang on to the product and call us at (800) 725-3296 Monday through Friday, 9 AM to 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New “Original” Scent is Unbearable
on May 20, 2024
Posted by: WIMom
from Milwaukee, WI
The new scent is overpowering and anything but “clean.” Agree with other raters that the formula is also thinner and less effective of doing what Dawn is actually known for - cutting grease! I made the mistake of buying the extra large bottle (as I have for years), so will have to find a safe way to dispose of this unbearably scented product.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 21, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent will change my loyalty
on March 25, 2024
Posted by: Nikki401
I am so glad I’m not the only one finding the new scent repulsive. I also felt like my bottle didn’t last near as long. Found a bottle of the old scent and can definitely tell a difference in scrubbing. I will be looking for a new dish soap unfortunately.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We're sorry to hear about your experience with the scent and quality of your recent Dawn purchase. Our products go through numerous checks to make sure they provide the clean that both you and we would expect, so we'd like to learn more details to share with our Quality Team and help with this. Please give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is horrible!
on March 25, 2024
Posted by: Linz
I recently purchased the Dawn Ultra with the new clean scent and I can't even use it. It smells horrible and gives me a headache. One of the main reasons I used Dawn is because I loved the original scent. Why get rid of a good thing?
Response from dawn-dish.comBy Customer Care, March 26, 2024
We would like to assure you that we are aware of this transition and the potential impact it may have on your experience with our product. Each of our products has been thoroughly evaluated to be safe when used as directed, so we wouldn't expect headaches and we hope you are feeling better. Please discontinue use and we would like to learn more about your experience for our Safety Team.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. Also, you may not be aware that we have introduced an unscented version of Dawn. Please call (800) 725-3296, so we can find the best way to help.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. Also, you may not be aware that we have introduced an unscented version of Dawn. Please call (800) 725-3296, so we can find the best way to help.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
A stinky effort
on March 28, 2024
Posted by: POLE
from Memphis
Dish soap shouldn't smell like a stripper. What where you thinking, who is in charge of your R&D, they completely missed the mark unless they were going for 2am in a Bangkok brothel, and they nailed it!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 29, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent is Awful
on March 29, 2024
Posted by: CJL7620
The new scent is so disappointing. Not only is the smell unpleasant, it lingers on my dishes and affects the taste of my food. I had to soak my dishes in baking soda to get the scent out. Please change it back if you can!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 2, 2024
We're so sorry you're finding the scent unpleasant, as well as a taste being left behind on your dishes. Our products are tested to be safe when used as directed, and your safety is our highest priority. We can understand your disappointment at having this experience, and wouldn't expect Dawn to impart a taste into food. However, if the soap isn't completely rinsed off, or if the dishes have become porous, this is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous, and items made of cast iron and plastic items can absorb flavors. For best results, we recommend that you don't soak porous items, but wash immediately and rinse thoroughly. At Dawn, we offer a variety of dish soap options, and hope you'll consider trying another version such as our Dawn Free & Clear EZ-Squeeze Fragrance-Free. Your satisfaction is important to us, and our Dawn Team would like to learn more about your experience to further help. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent too strong and smells like off brands!
on March 30, 2024
Posted by: Tanner
from Iowa
I hate the new clean scent please bring back the original scent I grew up with and have continued to ise for 45 years!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 2, 2024
Thank you so much for your 45 years in our Dawn family, Tanner. We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new scent
on April 10, 2024
Posted by: SMMTexas
Great product as always, but the new smell is horrible!
Why change the original?
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 12, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com