Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,101 Reviews)
Rating breakdown 2,101 reviews
5 Stars
1,018
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
What did you do?
on April 5, 2024
Posted by: Norm
from McHenry md
What kind of cost cutting measure are you trying to coverup with this "new scent"?
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We're sorry you aren't happy with the recent change in Original Scent, Norm. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Smells like an old trollup covering up cig stench.
on April 5, 2024
Posted by: NopeFU
from New England
New "clean" scent is too strong and perfumy! Do you know what smells clean? Soap...soap smells clean. Like original scent Dawn! Your new scent smells like an asthma enducing old lady perfume. It made me physically ill. This will be going in the trash and I'll be finding a new brand. I'm thankful I have the luxury to do so.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 9, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Stinks like port a potty air fresheners
on April 5, 2024
Posted by: NM7777
from NM
Horrible stench. I've been using Dawn for over 40 years and never again. I needed the mild scent to not cause horrible migraines and my skin PEELING OFF MY HANDS from the new scent. You ruined it.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 9, 2024
Thank you for sharing your experience with the new scent of Dawn. We truly appreciate your loyalty to our dish soap, and deeply apologize that you're not comfortably enjoying your most recent bottle of Dawn Ultra with the new Original Scent. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. Please, put the bottle in a spot where it won't be used or tossed out, then give us a call at 1 (800) 725-3296, Monday-Friday, between the hours of 9 AM - 6 PM EST. We look forward to further helping you soon.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
AWFUL!
on April 5, 2024
Posted by: Shawn10
from Massachusetts
FRESH NEW SCENT! So disappointed! If I could rate this a Zero I would. I have been using Dawn for years because I suffer from a very severe fragrance allergy. Why the new scent? What was wrong with having no scent? The smell makes me sick.
Sad :(
Sad :(
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 9, 2024
We're sorry you're not happy with the recent change in Dawn's Original Scent, Shawn. While all our ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend discontinuing the product and/or seeking medical attention if symptoms worsen or do not resolve. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of Dawn's cleaning power with no added scent. Because we want to ensure your comments get the attention they deserve, please call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible Scent
on April 5, 2024
Posted by: NoScentPlease
This new scent is awful. I had to throw away a large bottle of this because the scent lingered on my hands and gave me a headache. I had really liked Dawn dish soap but unless you bring back the original scent, I'll be finding something else.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We appreciate you taking the time to share your experience with the new scent of Dawn Ultra. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority, and while we're confident our dish soap is comfortable to use when used as directed, based on what you shared we do recommend discontinuing use of this bottle of Dawn. It's possible we'll ask you to return the bottle to us, so keep it in a safe spot. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Bring Back the Original
on April 5, 2024
Posted by: Ann219
from Palmyra, PA
Scent is sickingly sweet but more importantly, it does not suds up like the old Dawn. Why did you have to take the old Dawn off the shelf.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We're sorry you're not happy with the recent change in Dawn's Original Scent, Ann. While all our ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend discontinuing the product and/or seeking medical attention if symptoms worsen or do not resolve. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. Because we want to ensure your comments get the attention they deserve, please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Not the Same
on April 4, 2024
Posted by: Disappointing
from Amasa, MI
Dawn original dish soap was our favorite. Since the formula has changed we will be looking for a different dish soap; that is, unless P&G reverts the formula. We don’t want washed items smelling like an air freshener.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible sickening, new fresh scent
on April 4, 2024
Posted by: Gabby1967
from Yes
If I could give this new fresh scent a zero I would. I was devastated to find out that Dawn original will be no more and is replaced with new fresh scent. I have been using Dawn for over 30 plus years. This new scent is so sickening, it was so over powering and smelled like perfume. I immediately started to get a severe headache and my nose started to burn. I couldn’t believe what I was smelling, it smells like perfume/ laundry soap/ softener whose idea was it to put this in dish soap? It made my hands stink for hours and the horrible smell lingered in my house literally making me sick to my stomach. I will no longer be buying any dawn products. I will be switching to palmolive. Please bring back Dawn original
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We truly appreciate you taking the time to share your review with us, Gabby, especially since you've been a loyal Dawn user for over 30 years. Your continued commitment to our dish soap is so respected, and we do apologize for the experience you’ve had through this transition to the new Dawn Ultra Original Scent. We recognize this time could lead to dissatisfaction and inconvenience, and again, we’re deeply sorry. Our Safety Team would like us to share that they’ve made sure that this dish soap, when used as directed, shouldn’t lead to what you’ve described, so it’s likely you have a unique sensitivity. We hope you’ll stop using this bottle, but please put it in a safe spot so you'll be able to keep it from being tossed out or used, just in case we ask you to return it to us. Then, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. We want to help as best we can and make sure you’re feeling alright. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com