Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,101 Reviews)
Rating breakdown 2,101 reviews
5 Stars
1,018
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New "Clean scent"
on April 7, 2024
Posted by: Mack
Horrible new scent, why mess with a timeless classic? I hate it.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original, Mack. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disgusting New Scent
on April 7, 2024
Posted by: JustT
I thought I bought the wrong one, but realized the scent was changed. Terrible, nauseating. Must be the same “focus group” of “researchers” that changed the original scent of TIDE. Already stopped buying. I won’t waste my money.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 9, 2024
We're sorry to hear you've had this experience with our product. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new smell
on April 7, 2024
Posted by: Nrintala
The new smell literally makes me gag. Who's idea was it to change a perfectly fine product, and make it smell disgusting? Weren't there any product testers?
Response from dawn-dish.comBy Customer Care, April 8, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. As the first scent change in over 10 years, we understand this transition can lead to confusion and disappointment. Scent preference can be very personal, and while we try to keep all our consumers happy; we're sorry this update hasn't worked out for you. Also, after reading your review, we ask you to stop using this bottle, but place it in a safe spot you'll be able to access it if we need you to return it to us, as our Safety Team assures us that, when used as directed, your comfort and satisfaction during use is absolutely the expectation. It would be our pleasure to help you further with this purchase, and ask you to call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
2
Terrible smell
on April 6, 2024
Posted by: Peabot
from NC
The new scent is terrible. It is overpowering and leaves a lingering moth ball smell. We have used Dawn our entire lives but this is a deal breaker.
Response from dawn-dish.comBy Customer Care, April 9, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Chemical stink
on April 6, 2024
Posted by: Change it back
from Lewiston maine
New scent is terrible! Won’t be buying again unless they switch back!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. So we can help further, please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New fresh scent is awful
on April 6, 2024
Posted by: Wendy R
from Wv
I liked the original scent. This new fresh scent is awful. After 40+ years time to find another brand sadly.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 9, 2024
We're sorry you aren't happy with the recent change in Original Scent, Wendy. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
“New clean scent” is Horrific and gag inducing
on April 6, 2024
Posted by: Orig
from Arkansas
I bought the same large bottle of dawn I normally buy and was shocked by the awful smell. I thought I made a mistake but it turns out, the urinal cake chemical smell is the “new clean scent”. It’s awful and makes me gag every time I use it. I’m washing dishes multiple times a day because we have a new born. Lots of bottles. Nothing makes an already unpleasant task worse than having this horrendous smell assault my nostrils. I prefer the smell of most of my child’s diapers over this stuff. The only reason I use it is because I bought so much of it and it still cleans well. PLEASE, I’m begging you, bring back the old scent. This scent is torturous. The old scent was pleasant, fresh, and added a little joy to washing dishes all the time. Please give me that little piece of happiness back!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. Also, your safety is our top priority, and we suggest you stop using this dish soap. Although our Safety Team assures us that, when used as directed, your safety is assured, you may have a particular sensitivity. Put the remaining bottle in a spot where it'll be accessible if we need you to return it to us. We'd love to hear more about your experience and help you as best we can. Please, call us at 1 (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent
on April 5, 2024
Posted by: Andrea1215
Just another review about the terrible new scent. I cant put my finger on what is so awful about it, but I find it absolutely nauseating. Maybe it’s just because it’s just SO strong. It made me think maybe I was pregnant again… nope! I can smell it just walking through the kitchen and it lingers on my hands and my baby’s bottles. It’s not like I loved the old scent but it wasn’t nearly as overpowering. Won’t be purchasing again.
Response from dawn-dish.comBy Customer Care, April 8, 2024
Thank you for sharing your experience with the new scent of Dawn, Andrea. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com