Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,101 Reviews)
Rating breakdown 2,101 reviews
5 Stars
1,018
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Terrible and Strong ‘New Clean Scent’
on April 8, 2024
Posted by: Roxygrrl2002
The new ‘clean scent’ is overwhelming and smells vile. You can’t even wash the smell off of your dishes . Why is the perfume 10x stronger now??? The old scent and level of scent needs a comeback asap
No, I would not recommend this to a friend.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful New Scent
on April 8, 2024
Posted by: Bayfront
from Washington
I’ve used this for so long, and love the new convenient bottle. One reason I I use it is the lack of scent, but now it is scented and triggers a migraine complete with intense nausea. It smells of a too strong mens musky cologne.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 10, 2024
We're so happy to learn the new EZ-Squeeze bottle is working out for you, but sad that the recently updated scent of Dawn Ultra Original isn't as helpful for you. We do apologize for this experience, as our Safety Team assures us that, when used as directed, your clean should be great and you shouldn't be having any reactions to the dish soap. Our R&D and Safety Teams would like to learn more about your purchase and how you're feeling today. For the best help possible, please put the remaining Dawn Ultra in a spot where it won't be used or lost, in case we need you to return it to us. Then, give us a call so we can learn more about this experience and help you pick up an EZ-Squeeze bottle of Dawn Free & Clear - Fragrance Free. It has the great cleaning ingredients that you love, but with no added scent. Help is here. Please, call us any Monday through Friday, from 9 AM to 6 PM, EST, for the best help possible. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Nauseating
on April 8, 2024
Posted by: Docwife
If I could give zero stars I would. This clean scent smells terrible. The smell is very nauseating. Same as scented trash bags. I love the squeeze bottle and I am disappointed I can’t get it in the true original scent not the clean scent.
Response from dawn-dish.comBy Customer Care, April 10, 2024
We're so happy the EZ-Squeeze style bottle is working out for you, but sad that the recently updated scent of Dawn Ultra Original is making you frown. We do apologize for this experience, as our Safety Team assures us that, when used as directed, your clean should be great and you should be able to use your new bottle of Dawn Ultra comfortably. Our R&D and Safety Teams would like to learn more about your purchase and how you're feeling today. For the best help possible, please put the remaining Dawn Ultra and the bottle in a spot where it won't be used or lost, in case we need you to return it to us. Then, give us a call so we can learn more about this experience and help you pick up an EZ-Squeeze bottle of Dawn Free & Clear - Fragrance Free. It has the great cleaning ingredients that you love, but with no added scent. Call us Monday through Friday, between the hours of 9 AM and 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
What did you do?
on April 8, 2024
Posted by: Random person
from Wisconsin
I’ve been loyal to Dawn dish soap for years. It’s gentle, yet always works well, cutting through grease and grime, with a subtle scent…until I opened my new bottle. What did you do to the original scent? This new “clean smell” is overpowering and smells like laundry detergent. I don’t want my dishes to smell like my laundry. What’s more, how is a strong, perfume-y smell any good for the environment? Wait, it’s not. Why do you companies always have to ruin a good thing? Whoever your new guy is that wanted to make their mark in the company and went ahead with this horrible decision needs to be knocked down a peg. This was not a needed change and I suspect many others will agree. For the first time in years, I’ll be switching to a new dish soap. You lost me as a customer.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 10, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible New Scent!
on April 8, 2024
Posted by: Macporter
If I could give this no stars, I would! Just like most everyone else agrees, this new scent is awful!! Original Dawn was one of my favorite smells. Why mess with perfection?!? When I realized what had been done, I returned the 2 “new” bottles I bought and found the last few original scent bottles. After these are gone, you’ll lose yet another customer. I don’t want to try lemon or unscented (seems to be the recommendation by Dawn now). By the looks of these reviews, I’m not the only one who can’t stand this new scent. Please bring back the original!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 9, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful scent!
on April 7, 2024
Posted by: Rebecca3131526
from Nashville, TN
I am horrified by the new scent!! Why oh why would P&G ruin a great product by adding scent? Many of us are scent-sensitive - this new scent caused hives on my hands and arms almost immediately after first use. Not to mention the headache this awful scent caused. I am beyond disappointed.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
Greetings, Rebecca, we always want to hear from our consumers, thanks for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and the experience you've shared isn't one we expect. Safety is our top priority, and our Safety Team works very hard to make sure you'll be satisfied and comfortable while using Dawn dish soaps. Based on what you shared we do recommend you no longer use this bottle of Dawn. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. It may help to know we've recently begun selling a new version of Dawn - Dawn E-Z Squeeze Free & Clear Fragrance-Free. It has all of the cleaning power of Dawn with no added scent. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Not a Good Change
on April 7, 2024
Posted by: SmTrv
The new Fresh Scent is cloying & really off-putting for me. The scent stays on hands, dish cloths, etc. I liked the old fragrance & REALLY DO not like the new scent. Will not be buying again. I've used Original scent Dawn for many, many years, even bragged about it but no more!
Response from dawn-dish.comBy Customer Care, April 9, 2024
Firstly, thank you so much for your years and years of loyalty and support. Of course, we also thank you for sharing your feedback on our recent change to Dawn Ultra Original. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Update scent is universally disliked.
on April 7, 2024
Posted by: TheHandiestMan
from North Dakota
New scent in 2024 ruined the experience. My whole family used dawn original almost exclusively. From just dish soap to cleaning recipies. I bought a bulk size bottle without realizing it had been changed from the beloved classic. I already refilled my in sink dispenser so I can't return it. I won't even buy this product to donate anymore. I can't believe I had to search the internet for what ruined to a lifelong product. When I reached out to some family members telling everyone to hoard the old formula when they find it they were in disbelief that a legacy product had been ruined.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 9, 2024
We're sorry you aren't happy with the recent change in Original Scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com