Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Don’t Buy Dawn’s Fresh New Scent Detergent
on May 20, 2024
Posted by: HPOlds
from Texas
I only use Dawn because of how good it cleans. However, after purchasing a bottle a couple of months ago for when I ran out, I was shocked by the new scent. I sneeze nonstop while washing dishes. And I can’t get the scent off my hands once I finish washing. Dawn’s new scent is horrendous.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 21, 2024
We're sorry to hear how unhappy you are with the new Dawn's Original Scent. While all our ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend you discontinue using this product. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. So we can complete a report for our Safety Team and help you further, please hang on to the product and call us at (800) 725-3296 Monday through Friday, 9 AM to 6 PM EST.
The new scent is horrible and the worst part is you can’t wash it out of your dishes. My grand-babies bottles are so bad because you rinse and rinse and somehow it never gets the smell out. Please bring back that wonderful low smelling scent that easily rinsed away. The new smell honestly gives me a headache.
Response from dawn-dish.comBy Customer Care, May 21, 2024
We're so sorry you had this experience with the new scent of Dawn, and we hope you're feeling better, Robin. Please know your and your family's safety is our top priority, and based on what you shared, we recommend discontinuing the use of this Dawn. Follow these steps to remove the scent:
1. Soak the dishes in hot water with some distilled white vinegar added to it or 2. Run them through the dishwasher (assuming the dishes are dishwasher-safe). If you choose to wash the dishes in the dishwasher, pour some vinegar into the bottom and some vinegar directly into the dispenser. You can also put a cup of vinegar upright on the top rack of the dishwasher so that it gets knocked over and distributed during the wash. It may take a couple of cycles, but the smell will come out.
We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. Because we want to ensure your comments get the attention they deserve, please hang on to the product and call us at (800) 725-3296 Monday through Friday, 9 AM to 6 PM EST.
This new scent is terrible being back the original before this one...... If it stays this new scent I'll have to switch to another brand!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 21, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Absolutely terrible new scent. They changed the consistency of the soap to be more watery too. All around terrible. If I were a duckling I’d hate being cleaned with this new Dawn. Bring back the original Dawn please!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 21, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
The new scent is gross and reminds me of nasty perfume and is sickeningly floral. I hope Dawn realizes this mistake and goes back to the original scent we all know and love. I won’t be buying again.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 21, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
New scent makes me SO sick to my stomach. WILL NEVER BUY AGAIN!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 21, 2024
We're so sorry you aren't happy with the recent change in Dawn's Original Scent, and we hope you're feeling better. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Your safety is our top priority, and based on what you shared, we recommend discontinuing the use of this Dawn. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. So we can complete a report for our Safety Team and help you further, please hang on to the product and call us at (800) 725-3296 Monday through Friday, 9 AM to 6 PM EST.
HATE new scent Never Buying Again 42 year user BYE
on May 18, 2024
Posted by: Dawn Boy
I have been buying Dawn my entire adult life, I am 42 so that is a lot of Dawn. My mom used Dawn and the smell is very nostalgic for me. I got into an argument with my wife a number of years ago because she wanted to switch to some green washed eco bs dish soap. I said I don’t care I am buying Dawn. But the new scent is not only not the same, which kills the nostalgia aspect, but it smells awful and cheap. It’s garbage! I will never buy it again unless they change it back. I also will refuse to just buy another P+G dish soap out of protest. Will just have to buy the fancy health food co-op brand instead.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 20, 2024
We're sorry you aren't happy with the recent change in Original Scent after many years of loyalty. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
"Original" does not mean "New"!! The New Clean Scent claimed to be original is horrible! Very overpowering perfume. There is a reason a consumer continues to buy a product. It is because they like it. When you change it they will probably not like the change. You want to create a new product with a new scent, have at it, but don't change the "Original" and still call it "Original". Completely idiotic. Won't be buying this product anymore.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 20, 2024
We're sorry you aren't happy with the recent change in Original Scent, Heath. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.