Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.2
(2,224 Reviews)
Rating breakdown 2,224 reviews
5 Stars
1,130
4 Stars
81
3 Stars
24
2 Stars
72
1 Star
917
20%of customers recommend this product.
(
166 out of
834)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
NOT original scent. HATE the “clean scent”
on May 27, 2024
Posted by: Scent Sensitive
Deceptively titled as Original Scent but is actually “New Clean Scent”, which is nasty.
PLEASE refrain from changing scents from those that were truly “clean” barely there scents to these “new” perfume scents which are anything but “clean.”
PLEASE refrain from changing scents from those that were truly “clean” barely there scents to these “new” perfume scents which are anything but “clean.”
Response from dawn-dish.comBy Customer Care, May 29, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful Scent
on May 26, 2024
Posted by: Paul5629
Not a fan of this new scent. Makes our dishes smell chemically clean. Would prefer the old scent/absence of a scent.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We're sorry you aren't happy with the recent change in Original Scent. Paul. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible New Scent
on May 26, 2024
Posted by: Nettie888
from Charlotte, NC
I do not like the new scent. Dawn used to be the best liquid soap and now I have to find another one because the new scent gives me a headache. It's crazy that the company would make this change with a product that has been tried and true for so many years. The very least they could do is offer the original scent in addition to the horrible new scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We appreciate that you've been loyal to Dawn, Nettie, and we're so sorry that you experienced a headache when using our new Fresh Scent dish soap. Extensive research and consumer testing goes into our products to create appealing features and the grease cutting power you know and love. As well, our products go through stringent quality controls, and are tested to be safe when used as directed. Because you've had headaches happening during use, we recommend that you discontinue using this fragrance. Also, if fragrances are a concern for you, we hope you'll instead consider trying our new Dawn Free & Clear Fragrance-Free dish soap in the EZ-Squeeze bottle. We take your report to heart, and would like to learn more about your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible news scent
on May 26, 2024
Posted by: Mimi222
from NH
New scent is terrible. Please bring back the old scent
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We're so sorry you're finding this fragrance terrible to your nose, Mimi. Extensive research and consumer testing goes into our products to create appealing features and the superior cleaning ability that Dawn consumers like yourself know and trust. Because preferences can vary from person to person, we offer a variety of product versions, and we hope you'll consider trying a different Dawn scent, such as our Dawn Lemon Essence, or our Dawn Free & Clear Fragrance-Free dish soap. Your satisfaction matters, and our Dawn Team will be happy to assist you further. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Hate the new Dawn
on May 26, 2024
Posted by: GR23
from CA
Terrible new scent and super thin. Why change something that worked so well the way it was?!!!!!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
BRING BACK THE REAL ORIGINAL SCENT!
on May 25, 2024
Posted by: Charlo23
from Wyoming
Why did you ruin Dawn? I am so upset. I have used this product for 30 years and been a loyal customer and fan. Tried other brands occasionally but have always come back to this wonderful, mild but powerful product, with a very light, pleasant subtle odor. I can't believe how overpowering and awful the new scent. When I realized that this was a change to formula, I was incredulous. I had purchased an industrial sized refill bottle and now I can hardly stand to use it. Dawn is honestly the only brand name product I purchase regularly without opting for store brands, etc. Wow, So disappointed.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We certainly appreciate your incredible loyalty to Dawn over the years, and we're sorry to hear that this has been your experience with our Dawn Original scent. We do value feedback such as this, and we'll be sure to share your comments with the rest of our team. If you'd prefer a lighter scent, we recommend giving our Dawn Free & Gentle a try. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can assist you with.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new scent
on May 25, 2024
Posted by: Jlharts
The new smell is horrendous and smells utterly toxic. I have used Dawn for over 20 years and just can’t buy it anymore. Can’t understand why they would mess with a good thing (I’m talking about Dawn original, not their other awful chemical disaster Ultra). I am so disappointed and hope this too goes the way of “New Coke”.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We're sorry to hear that a loyal Dawn fan like you feels this way. We can assure you that a lot of thought goes into creating features that we think you'll like. As well, our Dawn Original has been thoroughly evaulated to be safe when used as directed. We'll make sure that your comments are passed along to the rest of our team, and we suggest giving our Dawn Free & Clear a try if you'd prefer a lighter scent. Please give us a call at (800) 725-3296 if there's anything more we can assist you with.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful New Scent
on May 25, 2024
Posted by: Jillian
from Rochester, NY
I have been buying Dawn original since I can remember... At least 15 years *specifically* because the scent was minimal and clean, unlike so many other brands. This new, updated scent is AWFUL. It is overpowering and flowery. Why on earth would you change a product so drastically? They used to use dawn for wildlife cleanup. What animal is going to want to be cleaned by this overpowering scent?It is very evident based on the reviews here (and all over the internet) that no one wanted or asked the scent change. I won't be buying it ever again. Or Dawn, just based on principle.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We appreciate that you've been buying Dawn as long as you can remember, Jillian. We're sorry you're disappointed with the change in scent with our Dawn Original. Extensive research and consumer testing goes into our products to create features that our consumers will find appealing. As well, safety is a priority, and all Dawn ingredients, including its perfumes, are extensively evaluated for safety and are safe for use as directed. This includes the use of Dawn for emergency first-aid intervention by trained professionals in accidental exposures of animals – including accidental oil contamination of marine wildlife. We appreciate that you've trusted Dawn, and are sorry you're disappointed with the change in scent with our Dawn Original. Extensive research and consumer testing goes into our products to create appealing features, and your thoughts on this change are being shared with my team. If you prefer something with no added fragrance, we hope you'll consider trying our new Dawn Free & Clear Fragrance-Free dish soap in the EZ-Squeeze bottle. Your loyalty is important to us, and our Dawn Team would like to learn more about your experience, to further help. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday, and we'll be happy to further assist you.
Written by a customer while visiting dawn-dish.com