Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.2
(2,224 Reviews)
Rating breakdown 2,224 reviews
5 Stars
1,130
4 Stars
81
3 Stars
24
2 Stars
72
1 Star
917
20%of customers recommend this product.
(
166 out of
834)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New scent instant migraine! Perfume! WHY???!
on May 30, 2024
Posted by: Boston Ma
from Boston Ma.
Lost a customer of 40 years! Why would you change your best seller adding perfume! I just had to use facial scrub on my hands to get thAT HORRIBLE HEAVY PERFUME SCENT OFF MY HANDS! Retiring to target left a review along with the Hundresed of others that HATE THIS HORRIBLE SCENT! BIG MISTAKE HUGE! Tide did it! Glade did it! Gain did it! I won’t buy any of it! Have to use unscented Everything NOW! The one thing in my life I never had to give a thought to, just grabbed the Dawn at the the store. NO MORE! Now stressed about FREAKING DISH-SOAP ALONG WITH ALL THE OTHER STRESS IN MY LIFE! Thank you for that! You lost a loyal customer of 40 years!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 31, 2024
Firstly, thank you so much for your 40 years of loyalty and support. We're very sorry that you had this kind of experience. We always aim to make your dishwashing experience better, so we're always looking for ways to improve our product, and that sometimes includes updating the scent. While scent preferences will vary from person to person, it should never cause migraines, especially with our quality and safety checks. Because you had this experience, we ask that you please discontinue using it. This isn't something we take lightly, and we'd love nothing more than to share your feedback with our team, and make a product recommendation. We can be reached at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Absolutely awful new scent.
on May 29, 2024
Posted by: bbake
from Charleston SC
After using only Dawn for over 30 years, I'm sorry to say I will never buy again it. So disappointing, as Dawn cleans the best and actually smelled good (in a subtle, not overpowering way).
Utterly baffling choice on the company's part to change the formula at all, much less to something so unpleasant.
Utterly baffling choice on the company's part to change the formula at all, much less to something so unpleasant.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 31, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Won't be using anymore
on May 29, 2024
Posted by: Dawnsmellsbad
New "scent" is terrible.. why would you change what isn't broken... will have to find new dish soap now bc I just can't with the nasty strong scent it now has... change it back.. it's clear no one likes or even wanted this " new scent"... just nasty...
Response from dawn-dish.comBy Customer Care, May 30, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New smell is horrible! Smells like perfume.
on May 28, 2024
Posted by: MER1940
I have used Dawn regularly for years. The new scent however, is horrible!! I have tossed it out and have bought a different brand. Please bring back the old smell. What yahoo thought it would be good to change this.
Response from dawn-dish.comBy Customer Care, May 30, 2024
We're sorry you aren't happy with the recent change in Original Scent, Mer. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new smell
on May 27, 2024
Posted by: Tanya78
The new smell is terrible! I will be looking for a new dish detergent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 29, 2024
A lot of thought goes into creating features that we think you'll like, so we're sorry to hear that you feel this way. We'll be sure to share this with our team, and we recommend giving another Dawn version a try if you'd prefer a different scent. You're always welcome to give us a call at (800) 725-3296 if you'd like any further assistance.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible New Smell
on May 27, 2024
Posted by: ALT1980
from Michigan
The new smell is awful! It's so perfumey and overpowering. Why mess with a good thing, Dawn?? I will be switching brands!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
2
New Clean Scent is nauseating
on May 27, 2024
Posted by: SickAboutIt
from Grand Rapids mi
I’ve used Dawn for years. I love the way the soap cleans, but the new scent is nauseating. It is so heavily perfumed and the scent just lingers. Instant headache inducing.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We appreciate that you've used Dawn for years, and love how it cleans your dishes. However, the last thing we want is for the the fragrance to make you makes you feel sick, and we're sorry you've experienced this. Extensive research and consumer testing goes into our products to create appealing dish soap options for our consumers, and our products are tested to be safe when used as directed. Because sensitivity is occurring, we recommend that you discontinue use. If you prefer an unscented option, we recommend checking your local stores for our new Dawn Free & Clear Fragrance-Free dish soap in the EZ-Squeeze bottle. In the meantime, we'd like to learn more details, to further assist you. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday. We look forward to hearing from you.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
"Original Scent" isn't actually the original
on May 27, 2024
Posted by: Slynn
from Delavan, WI
Just ran out of the ACTUAL original scent and was surprised to find the new "original scent" smells overwhelmingly of laundry detergent, and not in a good way. If you are scent-sensitive, I'd try something else, because this is seriously giving dryer sheets and has been lingering on my hands like a bad rash. I'll struggle through this last bottle and be switching to a brand that doesn't trigger headaches, thank you.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 29, 2024
Slynn, your loyalty is appreciated, and we hate that you're disappointed with the change. Extensive research and consumer testing goes into our products to create appealing features, with the superior cleaning ability you've always known and counted on. Our dish soap products are very safe when used as directed, however, since you're experiencing headaches from the fragrance, we recommend that you discontinue use. An unscented option to consider is our Dawn Free & Clear EZ-Squeeze Fragrance-Free dish soap. We're sharing your report with our Product Safety Team, describing how you find the scent too strong and lingering on your hands, and we’d like to gather some details of your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com