Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,101 Reviews)
Rating breakdown 2,101 reviews
5 Stars
1,018
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New clean scent is sickening and overpowering
on April 20, 2024
Posted by: Lar43
from New York
This new clean scent has an over powering sickening smell.
It literally is lingering on everything that I washed, including my hands. The stink now fills my whole house with a horrible perfume scent, which has given my wife and I a headache. In the trash it goes. What happened to the pleasant soapy smell I grew up with? Why did you change it? Why change something that is great? How did this possibly get passed through quality control?
I would never put this new version of dawn clean sent on an animal ever again the fumes are horrible and please do not respond by recommending me to try any of the other Dawn products, I’m done.
It literally is lingering on everything that I washed, including my hands. The stink now fills my whole house with a horrible perfume scent, which has given my wife and I a headache. In the trash it goes. What happened to the pleasant soapy smell I grew up with? Why did you change it? Why change something that is great? How did this possibly get passed through quality control?
I would never put this new version of dawn clean sent on an animal ever again the fumes are horrible and please do not respond by recommending me to try any of the other Dawn products, I’m done.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
We're sorry you're so disappointed with this scent update, as your happiness is very important to us. Additionally, your safety is our top priority. As you've shared your husband and you aren't remaining comfortable with this product, we encourage you to stop using it. Although our Team does a lot of work making sure you can use Dawn dish soap comfortably as directed, both of you may have a unique sensitivity to this soap that's leading you down this path. Thank you for reaching out about the recent scent change. As the first scent change for Dawn Original in over 10 years, we acknowledge your disappointment. Please be assured that we value your feedback greatly and know it will be shared with the rest of the Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. Give us a call any Monday through Friday for additional assistance. Our number is 1 (800) 725-3296; we're here Mondays through Fridays, from 9 AM to 6 PM, EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Instant Headache from New Scent
on April 20, 2024
Posted by: SadlyGoodbye
from New Jersey
I am so disappointed in the (completely unnecessary) change in scent! The moment I opened the new bottle, I developed an instant headache and felt lightheaded. I have fibromyalgia and am very sensitive to smells in general, but few things have made me feel this ill this quickly. Worst of all, the scent lingers on your hands for hours, even after multiple hand washings. I have used Dawn for years, but I'm sorry to say that this will be the last bottle I ever buy.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
Because safety is our top priority, all Dawn dish soaps are thoroughly evaluated to be safe when used as directed. After learning about your experience, we recommend discontinuing use of this bottle, as you may have a personal sensitivity to this updated fragrance. As the first scent change for Dawn Original in over 10 years, we appreciate you may be disappointed. Please be assured that we value your feedback greatly and it will be shared with the rest of the Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. For further assistance with this, we hope you’ll give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
TERRIBLE NEW SMELL
on April 19, 2024
Posted by: ASMarrs
The new smell is TERRIBLE. So bad that I threw it away and bought a competitors product. Why on earth would you change the scent after a gazillion years. It smells so strong and the smell lingers - when you cook on a pan washed with the new smell, the smell permeates the food. My eggs tasted terrible.
Response from dawn-dish.comBy Customer Care, April 23, 2024
Thank you for sharing your feedback on our new Dawn Original Scent. We appreciate you taking the time to leave a review, as we send our products through many checks to ensure they provide the best results for you, and we know that our new Original scent may have impacted your experience of our product. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible new smell
on April 18, 2024
Posted by: amn217
from Maryland
What have you done to the dawn original soap? Have you heard the saying if it ain’t broke don’t fix it” good lord it’s an awful smell. It’s way too much for doing your dishes with please bring back the original or I will have to change brands. It’s god awful. Why would you mess with the “dawn original” product it is your brand staple
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
Thank you for sharing your feedback on our new Dawn Original Scent. We appreciate you taking the time to leave a review, as we send our products through many checks to ensure they provide the best results for you, and we know that our new Original scent may have impacted your experience of our product. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new scent!
on April 18, 2024
Posted by: Lotus73
from Bucks County, PA
If I could give this 0 stars I would. The smell is offensive and cloying! Image your great aunts church perfume that lingers. Why mess with something that has worked for decades, this was a poor marketing decision.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 19, 2024
We're sorry you aren't happy with the recent change in Dawn's Original Scent, Lotus. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
No reason for the new scent, it is awful
on April 18, 2024
Posted by: formerdawnuser
My previous bottle of dawn was empty so I popped open the new one we had under the sink. I hadn't noticed it said new scent on it but as I was washing the dishes I was looking around the kitchen trying to figure out what that disgusting smell was. Finally it dawned on me that it was the soap. Terrible, I hate to switch brands but I can't have that small on my hands and dishes while cooking. Hopefully they see that awful feedback and switch back.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 19, 2024
We're sorry that you find the new Fresh Scent fragrance unappealing Extensive research and consumer testing goes into creating product features that we think our consumers willl, love, and your feedback is being shared with our team. Because preferences can vary from person to person, we offer a variety of dish soap versions. and we hope you'll consider trying another scent or our Free & Clear Unscented in the EZ-Squeeze bottle. Your loyalty is very important to us, and we’d like to talk with you more, to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible new scent
on April 18, 2024
Posted by: Line one
from Wisconsin
I used to buy Dawn until now. I noticed it having a chemical , febreeze type smell which I dislike immensely.
Why did you change? Leave well enough alone .
Why did you change? Leave well enough alone .
I won’t buy it again unless Dawn goes back to its soft , understated scent.
It’s hard to believe people are liking it .
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 19, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful smell
on April 17, 2024
Posted by: Awfulsmell
Smells awful and lingers on everything. I don't want to smell the dish soap on my hands or dishes hours after washing. Yes I am rising it off thoroughly.
Why would you change the perfect sidh soap? Who ever made that decision should be fired.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 19, 2024
We're sorry you've experienced a scent lingering on your dishes. Extensive research and consumer testing goes into our products to create appealing features, and our products undergo stringent quality controls to ensure performance and safety. When the soap scent lingers on your dishes, there could be a few potential causes for this happening. Over time, dish soap buildup can accumulate on dishes, especially if they’re not rinsed thoroughly or if too much soap is used. Also, if you have hard water, it can interfere with the effectiveness of the soap and leave behind residue. In cases of hard water, using a water filter may help. For best results, add about 2 tablespoons of dish soap to the sink, then add water that’s 105-115°F. If you would prefer an unscented product, we recommend our new Dawn Free & Clear Fragrance-Free dish soap in the EZ-Squeeze bottle. We take your satisfaction very seriously, and our Dawn Team would like to gather some information to further assist you. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com