Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
1
Sickly, disgusting, overpowering new scent
on March 30, 2024
Posted by: Ruth27282
The new scent is awful! Why replace the original scent? It smells like every other febreeze/crazy scented dish soap out there and it sticks and stinks. I will be throwing away the bottle I have and will be on the hunt for a new dish soap to use.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 1, 2024
We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Triggers Headache & Skin Irritation
on March 30, 2024
Posted by: Kris111
from Michigan
I used to joke that if I were ever stuck in an island but could bring one thing it would be Dawn blue original dish sop - truly. Now the smell is so awful and over powering even my kids asked what smelled so bad when they walked by the sink. It also leaves my hands feeling dry and itchy, which never happened with the previous formula. I have used the free and clear but I don’t feel that is cleans as well as the blue original formula. Please change this back!
Response from dawn-dish.comBy Customer Care, April 2, 2024
We're sorry to hear that a great Dawn fan like you had this experience, and we hope that you're feeling better. We can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed. If you haven't already, we do recommend that you discontinue use of this particular product. Your feedback is very much appreciated, and we'll be sure to pass your comments along to the rest of our team. As well, we're sorry you feel this way about our Dawn Free & Clear, as it has gone through many quality checks to ensure that you can enjoy an effective clean. It may be helpful to know that we do offer other Dawn versions, and we hope that you'll give one a try. So that we can learn more about your experience, as well as gather some additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you have a moment.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible scent! It ruined my pan!
on March 31, 2024
Posted by: R He
from Michigan
I bought the Dawn with the new scent after using Dawn for as long as I can remember. After two days of use I returned it to the store. The scent is absolutely horrible and ruined a very expensive pan. I only use a drop or two to protect nonstick surface and rinsed very well. Now I can’t get the scent out of the pan! This has been a very frustrating experience and I had to spend my money to buy a new pan! Also, the scent isn’t one that should be around something you serve food in! It smells like bathroom cleaner.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 2, 2024
We're sorry to hear this, and want to assure you that we have many quality checks to ensure Dawn leaves your dishes clean with ease. Over time, dish soap can accumulate on dishes, especially if they are not rinsed thoroughly or if too much soap is used. This buildup can leave a scent. Make sure you are rinsing your dishes thoroughly with clean water after washing them. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a chance, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Artificial Intelligence- The new fragrance tester?
on April 10, 2024
Posted by: DJ21
from Western Pennsylvania
I've always been teased by friends & family about how much I preferred hand washing dishes to using a dishwasher. I realize that part of the reason for my preference was Dawn's original scent which I found to be very pleasant, almost relaxing. I enjoyed doing dishes while taking a few minutes to enjoy the wildlife outside my kitchen window. Well, no more! Now I experience tearing eyes, a burning sensation on my lips & tongue, tightening throat & nausea. With this change, I'm not sure if you're going to garner more sales to offset the loss of many long time consumers.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 12, 2024
We understand you've had a strong, and long-lasting history with Dawn Ultra with Original Scent. Your trust in our dish soaps is very highly regarded, and we thank you for taking the time to reach out to us with these details about your recent experience. We're so sorry to learn the recently updated scent is so difficult for you. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Now you went and messed it all up
on April 10, 2024
Posted by: Grace78
I’ve used original scent Dawn for years. No more. The new smell is awful! It smells like fake flowers and vomit. I’m so disappointed. Why did the makers have to jump on the bandwagon of “improving” a product that was already good? This has been the only dish soap that didn’t leave me with a nauseated feeling and headache.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 15, 2024
We really appreciate your loyalty to Dawn over the years, and we're sorry that this has been your experience. We can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed. As well, a lot of thought does go into our products. We'll be sure to share your comments with our team, and we do recommend discontinuing use of this particular product if this has been your experience. We'd like to mention that we do have other Dawn versions available, and we suggest giving another one a try. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you can.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Smells like mildew flowers
on May 3, 2024
Posted by: Jasmine
from Vista California
Very disappointed in this new scent. Why can't things just stay the same? If it's not broke, Don't fix it. Please tell me if this new scent will replace the old original scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 10, 2024
We're sorry you aren't happy with the recent change in Original Scent, Jasmine. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. At this time, we do not have plans to reintroduce the old Dawn scent. We appreciate your understanding and patience as we strive to provide you with the highest quality products. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Clean Scent is AWFUL.
on May 17, 2024
Posted by: MM2929
from Ohio
The "New Clean Scent" is terrible. It's so overpowering that we can't drink out of our cups or eat off our plates after they have been washed with this - it makes everything taste and smell floral. Please go back to the original scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 20, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
2
New Scent leaves a lot to be desired.
on May 3, 2024
Posted by: Alyce
from Raleigh, NC
Recently bought this product with the "new scent". Bring back the original scent! The new scent is horrible and permeates everything!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 7, 2024
Greetings, Alyce, thanks so much for reaching out to us and letting us know how you feel about your recently purchased bottle of Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Sadly, we do not have plans to return to the previous scent, but we want to assure you your message will be forwarded to our R&D Team, so they'll know you're on "Team Original". We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com