Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,101 Reviews)
Rating breakdown 2,101 reviews
5 Stars
1,018
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Very Disappointed
on April 21, 2024
Posted by: Mandy999
from Illinois
I agree with all the negative comments regarding the new scent. I have been using Dawn for over 30 years and was disappointed when I realized you have changed to a new scent. We have children with allergies to smells. I have now discontinued buying your product and have now switched to unscented Palmolive. With more and more children developing tons of allergies to foods and chemicals why would you "fix" something that wasn't broken. Your free and clear soap also states that it has a pear scent, so it isn't even an option. You will be loosing a lot of loyal customers and Palmolive will be gaining a lot of new ones.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 24, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal, and influenced by many personal factors. We're sorry to hear you are not a fan of the new scent and that it's not one you feel safe using around your children. Please rest assured that we value your feedback greatly, and we will relay it to both our R&D and Safety Teams. We think you may be referring to Dawn Powerwash Dish Spray Free & Clear with a Light Pear scent. Yes, this product does have a light fragrance. However, we've recently introduced Dawn E-Z Squeeze Free & Clear Fragrance-Free to our line, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
SEVERE Disappointment
on April 21, 2024
Posted by: Geneus82
I've used the "Dawn" with "New Fresh Scent" for about a week now and I'm horribly disappointed. I have asthma along with allergies. Whatever "scent" has been used to replace the previous scent, is nothing less than cheap. Like taking a whiff of a bottle of axe body spray, it lingers in the nasal and sinus passages. Additionally, it has ruined one of my pans despite rinsing profusely as well as cleaning with other cleaners. Apparently high temperatures do not mix well with residue.
I mention these things because I've used Dawn for 25 years. I've always been insistent on it's effectiveness and the fact that it is safe to use with animals. However, switching to this new scent seems nothing short of careless.
Response from dawn-dish.comBy Customer Care, April 23, 2024
Thanks for your review, Geneus82. We're sorry to hear our new scent is this disappointing to you, especially since you've been a 25-year-long Dawn fan. If the scent is lingering in your nasal and sinus passages, we'd recommend discontinuing any further use, as your safety is most important to us. Also, please give us a call at (800) 725-3296, so we can gather some additional information on your EZ-Squeeze bottle and help make this right for you!
Written by a customer while visiting dawn-dish.com
Customer Rating
1
HATE the new stinky smell
on April 21, 2024
Posted by: CjCj
We have been using Ultra for many years. It has been hands-down our preferred dish detergent. We bought two bottles last month with the “new scent” and absolutely HATE it. Why destroy a successful product? What an absolutely obnoxious scent!!! We are throwing them out. What are you thinking? Get rid of this awful awful smell and go back to the way it’s been for years.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original, CjCj. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is depressing
on April 21, 2024
Posted by: FreshScentHate
from Alabama
I am begging, pleading and urging y'all to go back to the old scent. This new scent should have been an optional choice. The original blue dawn scent is so nostalgic to me, it's up there as one of my all time favorite scents. Of all the things going on in this world and y'all take away a small happy place of mine. Please bring back the original scent 😞 this is crazy
Response from dawn-dish.comBy Customer Care, April 23, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Poor decision
on April 20, 2024
Posted by: jtgirl2
I have been a loyal customer for many years. I think like most folks we tend to use the products we grew up with. Not sure why a marketing rep would think a change in fragrance would help their sales? The scent of familiar product feels like home to most people. The original scent was not overpowering and smelled clean. This new fragrance is awful! My dog won’t even eat from a dish cleaned with it! Fortunately I was able to find one large container of the original formula. Once that bottle is empty I’ll be looking for new dish soap : (
I think the Execs at Dawn have made a poor decision for their company.
I think the Execs at Dawn have made a poor decision for their company.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Smell is AWFUL!!
on April 20, 2024
Posted by: FormerCustomer11
from Colorado
The new smell is TERRIBLE! If I could give this zero stars, I would. I don't understand why they would change to this new scent. The smell is so strong and pungent, it lingers and gives me a headache. The awful scent permeates into the dishes so you can taste it later. I am a long time user of Dawn exclusively for dish soap, but I will no longer be buying any Dawn products.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 24, 2024
Thank you for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
"New clean scent" ruins another great product.
on April 20, 2024
Posted by: Unhappycustomer123
from Illinois
If I wanted my dishes to smell like laundry detergent. I would put them in the washing machine. I will never understand why corporations. Change time test products, beloved by Americans. Who talks them into this kind of idiotic idea? I have never met a single person who complained about the original scent. Do they really believe they will attract new customers with a new scent? I would bet you will lose more long time customers then newly acquired ones. Fire who ever is responsible and immediately change it back.
Response from dawn-dish.comBy Customer Care, April 22, 2024
Thank you for sharing your feedback on our new Dawn Original Scent. We appreciate you taking the time to leave a review, as we send our products through many checks to ensure they provide the best results for you, and we know that our new Original scent may have impacted your experience of our product. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Get rid of new scent.
on April 20, 2024
Posted by: Ddtchr
No no no. Will not buy it again. New scent is horrible!!!!!!!!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com