Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,101 Reviews)
Rating breakdown 2,101 reviews
5 Stars
1,018
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Why change a good thing
on April 24, 2024
Posted by: Cd02
from Wisconsin
New scent is horrible. I dont want my dishes or hands smelling like bug spray. Been using dawn for 40 years and will be switching to something else.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 25, 2024
Your long-time loyalty to Dawn is truly wonderful, thanks so much for trusting the clean we deliver. Also, thanks for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new scent
on April 24, 2024
Posted by: NicoleAnn
The new scent is horrible. I've used Dawn for 20 years or more, will NOT buy again. The new scent is so overpowering it gives me a headache, and makes my dishes smell.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 26, 2024
Your loyalty to Dawn dish soap is very well respected, Nicole, and we're so sorry for your experience with the recently updated scent of Dawn Ultra. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product. What you've described isn't something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. You mentioned your dishes smelling. You can remove the fragrance by soaking the dishes in hot water with some distilled white vinegar added to it. If you have a dishwasher, and your dishes are dishwasher safe, run them through the machine with some vinegar poured into the bottom of the dishwasher. Also, add some vinegar directly into the dispenser. You can also put a cup of vinegar upright on the top rack of the dishwasher so that it gets knocked over and distributed during the wash. It may take a couple of cycles, but the smell will come out. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Nothing to look forward to anymore….
on April 24, 2024
Posted by: Annpan
from Long Beach, CA
I used to go through a lot of dawn since I use it to clean my bathroom and kitchen. I would actually look forward to scrubbing my shower or doing dishes because of how good original dawn smelled and it literally gave me so much joy, but now, this “ New Clean Scent” makes me sick. It smells like cheap overpowering perfume and I noticed it smells like the wannabe store brands versions of dawn. I’m not sure whose idea it was to change the perfectly beautiful scent of the classic dawn, the dish soap that millions of people swear by and are willing spend a little more for, but they should be fired to be brutally honest. Why would you make a mild scent into a disgustingly potent scent that is headache inducing? Beats me. Please listen to your customers and change it back, because if the company is trying to cut costs by using this formula, you may be cutting out most of your loyal customers instead.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 26, 2024
Thanks, Ann, for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, as your experience isn't something we expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. While we appreciate your loyalty to the previous fragrance, we do not have plans to return to it. That being said, we hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Fire your marketing team
on April 24, 2024
Posted by: Diane928
New scent sucks. Headache, watery eyes, sore throat. Removed from kitchen. Was going to use it up to wash truck but thought it might take paint off.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 26, 2024
Thank you for sharing your experience with the new scent of Dawn., Diane. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. You mentioned using the dish soap to clean your truck, and we're happy to share that Dawn can be used to clean vehicles. Be sure to completely rinse off the Dawn solution, to prevent possible damage. Due to the nature of painted surfaces and inherent variability, we recommend first cleaning an inconspicuous area to ensure no damage occurs before cleaning the entire thing. Getting back to moving on with Dawn, after your displeasure with your current bottle, we hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful
on April 24, 2024
Posted by: bob22
from Reading MA
The new scent is awful, I am looking for some other brand!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 25, 2024
We're sorry you aren't happy with the recent change in Dawn's Original Scent, Bob. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new scent
on April 23, 2024
Posted by: Spunks
from Kilmarnock Va
The new scent gives me a headache, it's terrible! There was nothing wrong with the old scent. I'm taking this bottle back for a refund.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 26, 2024
Thank you for sharing your experience with the new scent of Dawn. We know this change may have led to some disappointment, as it was the first scent update in over 10 years. That being said, your comfort and safety are our top priorities, so please be assured that we thoroughly test all of our ingredients for safety before we use them in a product. What you've described isn't something we would expect. Based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Assault the senses
on April 23, 2024
Posted by: Possel
from PA
The new scent is assaulting and gives me a headache. When you have a time tested product don’t mess with it!! You are not going to get new customers because you have a new scent. You will lose loyal customers because you chose to assault one’s senses.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 24, 2024
We're sorry you had this experience with the recent change in Dawn's Original Scent, Possel. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Your safety is our top priority, and based on what you shared, we do recommend discontinuing the use of this Dawn. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. Because we want to ensure your comments get the attention they deserve, please hang on to the product and call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Scent is horrible
on April 22, 2024
Posted by: Sweet
from Nc
The new scent is absolutely horrible, I have a brain tumor and can’t be around strong smells and I have always used the blue dawn and it never bothered me but this new scent leaves me with major headaches and my whole family says what stinks when the dishes are being done now. I will definitely be looking for a new soap ASAP If you wanted to add a fragrance you should have made it an option and not changed the formula for the worse. Also I never ever leave reviews but this time it warrants one
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
Thank you for reaching out to P&G regarding the recent scent change to Dawn Ultra Original. As the first scent change in over 10 years, we understand you may be disappointed, and we do apologize for this. Know your message is greatly appreciated, and it’ll be shared with our Dawn Team, as your feedback is instrumental in guiding us as we continue working on future innovations. After reading your review. we'd like to learn more about this purchase and how it worked out for you, since your safety is our top priority. We truly value you as a consumer and hope you'll give Dawn another try. We have a variety of scents if the Original no longer meets your needs, including an unscented version which is called Dawn Free and Clear, unscented. In fact, we’d be honored to help you pick this bottle up, by sending you a $4 coupon. If getting this coupon is helpful, be sure to reach out anytime to share more details. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com