Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,101 Reviews)
Rating breakdown 2,101 reviews
5 Stars
1,018
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
2
New Scent leaves a lot to be desired.
on May 3, 2024
Posted by: Alyce
from Raleigh, NC
Recently bought this product with the "new scent". Bring back the original scent! The new scent is horrible and permeates everything!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 7, 2024
Greetings, Alyce, thanks so much for reaching out to us and letting us know how you feel about your recently purchased bottle of Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Sadly, we do not have plans to return to the previous scent, but we want to assure you your message will be forwarded to our R&D Team, so they'll know you're on "Team Original". We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Smells like mildew flowers
on May 3, 2024
Posted by: Jasmine
from Vista California
Very disappointed in this new scent. Why can't things just stay the same? If it's not broke, Don't fix it. Please tell me if this new scent will replace the old original scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 10, 2024
We're sorry you aren't happy with the recent change in Original Scent, Jasmine. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. At this time, we do not have plans to reintroduce the old Dawn scent. We appreciate your understanding and patience as we strive to provide you with the highest quality products. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Why change a perfectly good product?
on May 2, 2024
Posted by: Patrick
from Waukegan, IL
There goes a perfectly good thing!!! New scent smells horrendous! The WORST change since “new Coke”.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 7, 2024
We're sorry you aren't happy with the recent change in Original Scent, Patrick. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Don’t change what works.
on May 2, 2024
Posted by: Procter Gamble mistake
Way to screw up a perfect staple product. New scent is trash.
Response from dawn-dish.comBy Customer Care, May 6, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent is Awful. Horrible. So. Bad.
on May 2, 2024
Posted by: pootseh
from Philadelphia, PA
The new scent is AWFUL. Don't change what works!! It gives me such a headache now
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 7, 2024
Thank you for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
2
Terrible New Smell
on May 2, 2024
Posted by: SarahDq
Still works great, but the new smell is awful. A really sweet chemical smell. Why would they change a good thing? Nothing is stopping me from changing brands at this point.
Response from dawn-dish.comBy Customer Care, May 6, 2024
We're sorry you aren't happy with the recent change in Original Scent, Sarah. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
I bet the ducks hate this new scent…
on May 2, 2024
Posted by: WyoJen
from Cheyenne, Wyoming
I thought I bought the wrong soap…. The new scent is horrible. It’s not fresh. If you want to keep the new scent, that’s fine. But please at least let us have the option to buy the old one as well. I don’t want “unscented” - I want my normal Dawn soap. Otherwise I will have to switch.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 7, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. You must be an animal lover, just like we are, and we want to assure you that we're very proud of the work we've done with our organization partners, helping wildlife be saved from oil pollution. We've donated thousands of bottles of Dawn, cleansing and helping more than 75,000 animals over the last 40 years. The techs who work with the groups use Dawn to gently remove the contaminants from the animals. All of them are highly trained to use the soap safely, significantly increasing the survival rate of these innocent victims. We plan on continuing this work, although we're sorry to hear you're not a fan of the new scent, and we'll forward your message to our Research and Development team. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New "Clean Scent" is HORRIBLE
on May 1, 2024
Posted by: Portaljockey
from Texas
I just tried the new "Clean Scent" Dawn and am utterly disgusted by the smell. Not only is the smell absolutely horrible, it smells as if designed to cover a change to the underlying cleaning formula. My hands feel and smell awful. Please revert this horrible change and go back to what made your brand the best. In case I'm being vague here, return to the ORIGINAL scent and formula ASAP.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 10, 2024
We're sorry to hear that this was your experience. We can assure you that our Dawn Original has gone through many quality checks to ensure that you can enjoy the best possible results with it, and a lot of thought has gone into creating features that we think you'd like. As well, it has been thoroughly evaluated to be safe when used as directed. We'd also like to mention that the only ingredients that were changed were the fragrances for the scent. We'll be sure to share your comments with the rest of our team, and we do recommend that you discontinue use of this particular product if this has been your experience with it. It may be helpful to know that we do offer other Dawn versions, and you may be interested in giving our Dawn Free & Clear Fragrance-Free a try. So that we can learn more and gather some details for our Safety Team, please give us a call at (800) 725-3296 when you can.
Written by a customer while visiting dawn-dish.com