Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Average customer rating
2.9
(1,833 Reviews)
Rating breakdown 1,833 reviews
5 Stars
785
4 Stars
64
3 Stars
20
2 Stars
69
1 Star
895
20%of customers recommend this product.
(
165 out of
819)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
1
Put it back!
on May 11, 2024
Posted by: Horrible news scent
from Northwest Pennsylvania
Why did you ruin something that was loved as it was?! This scent is extremely heavy and irritates my eyes.....pretty much absolutely contrary to the point of original dawn 😑
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 14, 2024
We’re so very sorry to learn about your experience with your bottle of Dawn Ultra Original, featuring the new Original scent. While we work very hard to keep you happy, your safety is our top priority and all our products are thoroughly evaluated to be safe when used as directed. We’re sad to learn you’re having this experience and we recommend discontinuing use of the product. Know we’ll forward your message to our R&D Team, so they understand your experience and use it to continue making Dawn dish soap better. It may interest you to know we've got a new product on the market, Dawn Free & Clear Fragrance Free, could be your next favorite. We'd be happy to talk to you about it. Please, give us a call any Monday-Friday, from 9 AM to 6 PM, EST. We'd like to check in with you and make sure you get the attention you deserve. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Bring Back the Original
on May 11, 2024
Posted by: Jen20lynn
from FL
My husband thought he was helping by picking up what he thought was the original Dawn at the store for me. When I went to bring it back to get the original scent to my horror the original no longer exists! In our scent free household you can smell the bottle across the room! The dishes I washed with it now have a permanent smell… as does the food put on them. I can’t find the original anywhere… PLEASE bring it back! You’re loosing your loyal customers who count on your quality product!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 14, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is atrocious
on May 11, 2024
Posted by: Amt409
from Denver CO
I just had a baby and have been doing a lot of ordering online since I can’t bring my little one into busy stores yet. To my dismay I didn’t have the chance to smell the new scent before purchasing. It is beyond disgusting and I will not be using it, especially around my infant. I cannot believe that a product I’ve been using for decades changed its scent, especially to something so noxious.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 14, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent - not an improvement
on April 12, 2024
Posted by: Tui24
from Texas
I've been using Dawn original soap for as long as I can remember. I dislike the new clean (original) scent. I will no longer be purchasing Dawn after the bottle I currently have. Peace Dawn.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 16, 2024
We really appreciate your great loyalty to Dawn, and we're sorry to hear that you're not enjoying the scent. We certainly value feedback such as this, and your comments will be shared with our team. We hope that you'll give another Dawn version a try, as we do have a variety of scents available. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can help you with.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Please go back to original scent
on May 3, 2024
Posted by: SG123
from Pittsburgh, PA
I would not recommend using Dawn with the new clean scent. Has a strong perfume smell.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 10, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent horrible
on May 11, 2024
Posted by: KG from MA
from MA
I can't stand the new scent, makes me nauseous. I've used Dawn exclusively for years and now I'll need to switch brands because I can't stand the new smell. I don't usually leave reviews but I'm desperate. Please bring back original scent as an option!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 14, 2024
Your happiness and health are very important to us, and we're truly sorry to learn that you've had this experience with your current bottle of Dawn. Because we just updated the scent of Dawn Ultra Original, which was the first one in over 10 years, we understand you may have some frustration with this purchase. We do apologize for that, and also want to assure you that, when used as directed, our Safety Team shares that you'll feel comfortable while using the dish soap. We're so sorry to learn you may have a specific sensitivity to this change, and we agree that moving on from Dawn Ultra Original may be your best choice. Sadly, we do not have plans, at this time, to return to the previous scent. We hope you'll consider Dawn Free & Clear, our dish soap with all the cleaning benefits of Dawn, but available with both a light scent, or no scent. Choose the Fragrance Free option, and you'll not have to worry about any added smell. We want to help you, and hope you'll call us with an update on how you're feeling. Give us a call at 1 (800) 725-3296. We're here Mondays through Fridays, from 9 AM to 6 PM, EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disgusting
on May 13, 2024
Posted by: Kristen1
from Indiana
This new scent is absolutely awful! Literally no one likes it. I've purchased so many bottles because they are labeled as original scent and they're the new clean scent when they arrive. I really hope you change back to your actual original scent.
Response from dawn-dish.comBy Customer Care, May 14, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is horrible!!
on March 27, 2024
Posted by: Cleanfreak123456
The new dawn scent is horrible!! It is way too strong and overpowering and the scent lingers on dishes even after drying. I don’t want to smell strong cleaning product smell while I’m eating. Please bring the old dawn back or at least give us an option of buying “original scent”. I think you can tell by the reviews of many that your loyal customers are not happy about this change and it would be wise to consider our feedback.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 1, 2024
We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com