Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New smell is horrible! Smells like perfume.
on May 28, 2024
Posted by: MER1940
I have used Dawn regularly for years. The new scent however, is horrible!! I have tossed it out and have bought a different brand. Please bring back the old smell. What yahoo thought it would be good to change this.
Response from dawn-dish.comBy Customer Care, May 30, 2024
We're sorry you aren't happy with the recent change in Original Scent, Mer. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
The new smell is terrible! I will be looking for a new dish detergent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 29, 2024
A lot of thought goes into creating features that we think you'll like, so we're sorry to hear that you feel this way. We'll be sure to share this with our team, and we recommend giving another Dawn version a try if you'd prefer a different scent. You're always welcome to give us a call at (800) 725-3296 if you'd like any further assistance.
The new smell is awful! It's so perfumey and overpowering. Why mess with a good thing, Dawn?? I will be switching brands!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
I’ve used Dawn for years. I love the way the soap cleans, but the new scent is nauseating. It is so heavily perfumed and the scent just lingers. Instant headache inducing.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We appreciate that you've used Dawn for years, and love how it cleans your dishes. However, the last thing we want is for the the fragrance to make you makes you feel sick, and we're sorry you've experienced this. Extensive research and consumer testing goes into our products to create appealing dish soap options for our consumers, and our products are tested to be safe when used as directed. Because sensitivity is occurring, we recommend that you discontinue use. If you prefer an unscented option, we recommend checking your local stores for our new Dawn Free & Clear Fragrance-Free dish soap in the EZ-Squeeze bottle. In the meantime, we'd like to learn more details, to further assist you. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday. We look forward to hearing from you.
Just ran out of the ACTUAL original scent and was surprised to find the new "original scent" smells overwhelmingly of laundry detergent, and not in a good way. If you are scent-sensitive, I'd try something else, because this is seriously giving dryer sheets and has been lingering on my hands like a bad rash. I'll struggle through this last bottle and be switching to a brand that doesn't trigger headaches, thank you.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 29, 2024
Slynn, your loyalty is appreciated, and we hate that you're disappointed with the change. Extensive research and consumer testing goes into our products to create appealing features, with the superior cleaning ability you've always known and counted on. Our dish soap products are very safe when used as directed, however, since you're experiencing headaches from the fragrance, we recommend that you discontinue use. An unscented option to consider is our Dawn Free & Clear EZ-Squeeze Fragrance-Free dish soap. We're sharing your report with our Product Safety Team, describing how you find the scent too strong and lingering on your hands, and we’d like to gather some details of your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Deceptively titled as Original Scent but is actually “New Clean Scent”, which is nasty. PLEASE refrain from changing scents from those that were truly “clean” barely there scents to these “new” perfume scents which are anything but “clean.”
Response from dawn-dish.comBy Customer Care, May 29, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Not a fan of this new scent. Makes our dishes smell chemically clean. Would prefer the old scent/absence of a scent.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We're sorry you aren't happy with the recent change in Original Scent. Paul. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
I do not like the new scent. Dawn used to be the best liquid soap and now I have to find another one because the new scent gives me a headache. It's crazy that the company would make this change with a product that has been tried and true for so many years. The very least they could do is offer the original scent in addition to the horrible new scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We appreciate that you've been loyal to Dawn, Nettie, and we're so sorry that you experienced a headache when using our new Fresh Scent dish soap. Extensive research and consumer testing goes into our products to create appealing features and the grease cutting power you know and love. As well, our products go through stringent quality controls, and are tested to be safe when used as directed. Because you've had headaches happening during use, we recommend that you discontinue using this fragrance. Also, if fragrances are a concern for you, we hope you'll instead consider trying our new Dawn Free & Clear Fragrance-Free dish soap in the EZ-Squeeze bottle. We take your report to heart, and would like to learn more about your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.