Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,101 Reviews)
Rating breakdown 2,101 reviews
5 Stars
1,018
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Hate new scent
on June 1, 2024
Posted by: Jennid
from Nyc
Hate the new scent. Please bring back the original.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 3, 2024
We're sorry you aren't happy with the recent change in Original Scent, Jennid. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Won't purchase again due to cloying new scent.
on June 1, 2024
Posted by: Pam9550
from Boston area
The new scent is aweful. It's overbearing and It stays on anything porous. Often even the food cooked in a pan washed with it takes on the scent. I've purchased a generic brand and won't buy Dawn again unless they go back to the original scent. Disappointing as I've been a lifetime user of Dawn.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 3, 2024
We're sorry you aren't happy with the recent change in Original Scent, Pam. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful, migraine-inducing smell
on May 31, 2024
Posted by: Anonymous
from Louisiana
Dawn - why in the world would you change the scent of your original blue formula after all these years?!? This new scent is awful and triggers an instant migraine. No one wants their dishes and cups to smell like this. The smell then runs off on the taste. Absolutely disgusting. Too much fragrance! One star is too many but it would not let me give zero. Go back to the original. Not that you care, but you have lost yet another loyal Dawn customer.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 3, 2024
Your comfort and safety are our top priority, and we're truly sorry to learn about your experience with Dawn Ultra EZ-Squeeze with Original Scent. We did introduce a new fragrance for Dawn Ultra Original, and after over 10 years of it being consistent, we worked with a team of consumers to make the best choice. The winner is what you smell, and we're truly sorry this experience has occurred to you, as our Safety Team is confident that, when used as directed, your time with it should be comfortable. Please, stop using this bottle, and give us a call for further assistance. We want to make sure you're feeling your best today, and tell you about other Dawn soaps that you may love. Give us a call at 1 (800) 725-3296. We're available to help you further Mondays through Fridays, from 9 AM to 6 PM, EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is horrible
on May 30, 2024
Posted by: Cheeseburger
New scent is horrible. I’ve been using dawn for 50 years. Not any more!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 31, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disgusting new scent - time for new brand
on May 30, 2024
Posted by: SwitchingBrands
from New York City
New clean scent smells like a rental car. Threw out the new bottle. No more.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 3, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent instant migraine! Perfume! WHY???!
on May 30, 2024
Posted by: Boston Ma
from Boston Ma.
Lost a customer of 40 years! Why would you change your best seller adding perfume! I just had to use facial scrub on my hands to get thAT HORRIBLE HEAVY PERFUME SCENT OFF MY HANDS! Retiring to target left a review along with the Hundresed of others that HATE THIS HORRIBLE SCENT! BIG MISTAKE HUGE! Tide did it! Glade did it! Gain did it! I won’t buy any of it! Have to use unscented Everything NOW! The one thing in my life I never had to give a thought to, just grabbed the Dawn at the the store. NO MORE! Now stressed about FREAKING DISH-SOAP ALONG WITH ALL THE OTHER STRESS IN MY LIFE! Thank you for that! You lost a loyal customer of 40 years!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 31, 2024
Firstly, thank you so much for your 40 years of loyalty and support. We're very sorry that you had this kind of experience. We always aim to make your dishwashing experience better, so we're always looking for ways to improve our product, and that sometimes includes updating the scent. While scent preferences will vary from person to person, it should never cause migraines, especially with our quality and safety checks. Because you had this experience, we ask that you please discontinue using it. This isn't something we take lightly, and we'd love nothing more than to share your feedback with our team, and make a product recommendation. We can be reached at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Absolutely awful new scent.
on May 29, 2024
Posted by: bbake
from Charleston SC
After using only Dawn for over 30 years, I'm sorry to say I will never buy again it. So disappointing, as Dawn cleans the best and actually smelled good (in a subtle, not overpowering way).
Utterly baffling choice on the company's part to change the formula at all, much less to something so unpleasant.
Utterly baffling choice on the company's part to change the formula at all, much less to something so unpleasant.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 31, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Won't be using anymore
on May 29, 2024
Posted by: Dawnsmellsbad
New "scent" is terrible.. why would you change what isn't broken... will have to find new dish soap now bc I just can't with the nasty strong scent it now has... change it back.. it's clear no one likes or even wanted this " new scent"... just nasty...
Response from dawn-dish.comBy Customer Care, May 30, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com