Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,105 Reviews)
Rating breakdown 2,105 reviews
5 Stars
1,022
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Please don't stop making the old Dawn!
on June 9, 2024
Posted by: Jim D
from Apex NC
Please don't stop making the old Dawn. I love using Dawn it is my go-to soap for doing dishes. However, the new scent is simply awful. I won't be purchasing another one : (
Response from dawn-dish.comBy Customer Care, June 11, 2024
We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Good and Bad
on June 9, 2024
Posted by: Sara B
from Maine
Love the new package, do not like the scent at all. It should not be allowed around food. Will empty the bottle and refill it with something else.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 11, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
EZ squeeze not livup to its expectations!
on June 9, 2024
Posted by: Izzibusy
The cool new bottle works WONDERFUL for a couple of weeks! Then when the soap liquid gets about half empty it WILL NOT squeeze out with using one hand. Oh, it will come out but you must use BOTH hands to get it flowing. Even my husband can not get it to flow with one hand. We have been opening the cap, crunching the sides of the bottle and quickly capping it back. Then it is usable with a single hand. This was an absolute poor design. Yes, it has been thrown away and I'll just keep using the antiquated dish soap bottles that have been around for a VERY long time. Dawn, it you are going to change something that's not broken, at least have the new , fancier , and improved version work easier. This needs to go back to the drawing.
Response from dawn-dish.comBy Customer Care, June 11, 2024
We're sorry to hear that this has been your experience with our EZ-Squeeze bottle. We're always looking to bring you the latest innovations, and we can assure you that a lot of thought goes into the design of our products. As well, we have many quality checks in place to ensure that you can use Dawn with ease. We certainly value your feedback, and we'll be sure to share your comments with our team. If the cap has accumulated dish detergent on it, we suggest that you rinse the cap with water and dry it off. So that we can look into this further and see how we can best help, please give us a call at (800) 725-3296 when you can.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Please give us an option
on June 8, 2024
Posted by: Sj71
from Charlotte, NC
Please give us the option for the old scent. I'm going to have to switch to another brand.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 10, 2024
We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent isn’t good.
on June 8, 2024
Posted by: Birdy327
For over 15 years I’ve been using Dawn original. Now with this new scent, I can’t take the smell. The new fragrance is so potent and it stays on my Tupperware. Sadly I will no longer purchase Dawn. The original scent was the best.
Response from dawn-dish.comBy Customer Care, June 10, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New sent is awful!
on June 7, 2024
Posted by: Frank11
The new sent is awful! I am so disappointed I am going to have to find a new dish soap.
Response from dawn-dish.comBy Customer Care, June 7, 2024
Thank you, Frank, for reaching out to Dawn and sharing you're not enjoying the recently changed Ultra Original scent. Your happiness and satisfaction is important to us and we're sorry this transition has been tough for you. We worked with a team of consumers, in efforts to make sure this update would be well-received, and we're sorry that didn't make this transition easier for you. Know your review will be passed onto our R&D Team, so they can discuss it along with other consumer's notes. We'd like to talk to you about other Dawn products that may become your new favorites, since the new Original scent has led to this situation. We have Lemon scent or a Fragrance Free Dawn Free & Clear available, and we hope these may become new favorites for the two of you. For help picking one up, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
This new Dawn is like New Coke, a Failure
on June 6, 2024
Posted by: AviDavi
from TX
I noticed a strange smell in my kitchen yesterday and didn’t know where it was coming from. Then when I was at the sink I noticed the label on the Dawn bottle said “new scent”, and that was the terrible smell in my kitchen! Why would you change such a beloved classic? If you want to experiment with different scents add to your lineup, don’t change the much loved original. This is like New Coke. Please bring back Dawn Classic.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 7, 2024
We're very sorry to learn you're not enjoying the new scent of Dawn Ultra Original. This scent choice was made after receiving positive feedback during extensive testing with consumers. Please be assured that we value your feedback greatly and it'll be shared with our R&D Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding us as we continue to work on future innovations. We truly value you as a consumer and hope you'll give Dawn another try. We have a variety of scents if the Original no longer meets your needs. We've been sharing our Dawn Free & Clear line with our consumers who aren't enjoying the new Original scent, and we'd be happy to help you pick up a bottle of either the Lemon scented or the Fragrance Free. Call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible perfume smell
on June 6, 2024
Posted by: Misskatemarie
from Detroit, mi
I'm incredibly scent sensitive, get nauseated and headaches with strong perfumes. Just had to throw out a brand new bottle because suddenly my dish soap smells like a perfume counter. Super frustrating that a classic, reliable product changed something so dramatic. Even if it didn't bother me, I don't want fragrance on my dishes under any circumstance
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 10, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com