Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
2.9
(1,884 Reviews)
Rating breakdown 1,884 reviews
5 Stars
819
4 Stars
66
3 Stars
20
2 Stars
71
1 Star
908
20%of customers recommend this product.
(
165 out of
829)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Horrible new scent!
on April 18, 2024
Posted by: Lotus73
from Bucks County, PA
If I could give this 0 stars I would. The smell is offensive and cloying! Image your great aunts church perfume that lingers. Why mess with something that has worked for decades, this was a poor marketing decision.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 19, 2024
We're sorry you aren't happy with the recent change in Dawn's Original Scent, Lotus. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
This new scent is awful.
on April 13, 2024
Posted by: La555
from Wisconsin
We usually have a large bottle that keeps us stocked. When we did finally buy a new one three weeks ago, I was very disappointed to find the scent has changed. It is too strong, flowery, and overpowering. It hangs on the dishes, especially pots and pans and I can really smell it when I go to cook with them. We will no longer be purchasing dawn dish soap and have moved on to a different brand.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 16, 2024
Your home and family should be happy with the clean and the experience you have with your bottle of Dawn. We're so sorry to read your message, as your disappointment also saddens us. That being said, we thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Hate the new smell!!!
on May 3, 2024
Posted by: JDS3359
from St Paul, MN
The new scent stays on dishes, it is gross!. My daughter gave me back her juice cause it mixed with the overpowering dawn scent and smelled rotten. There are enough gross scented products. I will not use dawn again, and according to all the review of the last few months, most will not. Read the reviews for your product, your customers are moving on to other brands.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 7, 2024
Thank you for sharing your feedback on our new Dawn Original Scent. We appreciate you taking the time to leave a review, as we send our products through many checks to ensure they provide the best results for you, and we know that our new Original scent may have impacted your experience of our product. It is possible for dishes to pick up the scent of Dawn if they are worn to the point of being porous. If this is the case, we recommend refraining from soaking the items when washing.
So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent HORRIBLE!
on May 4, 2024
Posted by: mtzrom575
from Las Cruces, NM
Been using Dawn for years, not anymore. The new scent is AWFUL! It was perfect before. So overpowering and nauseating.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 7, 2024
Your loyalty to Dawn, trusting us for so long, is truly valued by all of us here. We're so sorry to learn the recent scent update to Dawn Ultra Original isn't matching with you well. Be assured, we thoroughly test all of our ingredients for safety before we use them in our dish soaps. What you've shared isn't something we'd expect.
Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
I bet the ducks hate this new scent…
on May 2, 2024
Posted by: WyoJen
from Cheyenne, Wyoming
I thought I bought the wrong soap…. The new scent is horrible. It’s not fresh. If you want to keep the new scent, that’s fine. But please at least let us have the option to buy the old one as well. I don’t want “unscented” - I want my normal Dawn soap. Otherwise I will have to switch.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 7, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. You must be an animal lover, just like we are, and we want to assure you that we're very proud of the work we've done with our organization partners, helping wildlife be saved from oil pollution. We've donated thousands of bottles of Dawn, cleansing and helping more than 75,000 animals over the last 40 years. The techs who work with the groups use Dawn to gently remove the contaminants from the animals. All of them are highly trained to use the soap safely, significantly increasing the survival rate of these innocent victims. We plan on continuing this work, although we're sorry to hear you're not a fan of the new scent, and we'll forward your message to our Research and Development team. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
disgusting smell lingers on dishes after 3 rinses
on March 31, 2024
Posted by: dawnhater
from ohio
so basically you know everyone hates the scent change but you don't care. lol. this is crazy. I washed all my glasses in regular ol blue dawn and after rinsing I noticed the smell lingering. I rinsed with hot water then with cold water . the smell lingered on ceramic mugs , especially after putting a hot beverage in the mug. never ever ever had this problem before. I have misophonia and bad smells make me super angry . cant stand it. wont ever use this again . Palmolive will now be tried or ajax or literally anything else. see how that goes. ugh
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 3, 2024
We're very sorry for the dissatisfaction and irritation you're experiencing as a result of the recent scent update to Dawn Ultra with Original Scent. Please know, our greatest joy is your happiness, and we're very sorry you're so angry. It's possible your ceramic may have grown porous over time, and may need a new method of cleaning. Be sure not to soak them in soapy water, but wash and rinse them immediately. Something else that may help to know we've recently begun selling a "Fragrance Free" Dawn Free & Clear. We'd be happy to help you learn more about this product, and give you a hand purchasing it. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
You ruined a wonderful product beloved by millions
on February 12, 2024
Posted by: Unhappy Camper
from Minnesota
Why "fix" something that wasn't broken? The NEW CLEAN SCENT is truly awful! Please change it back. If you had made the soap less smelly, that would have been welcome, but it was fine as it was. The new scent, however, is a horrible mistake. Dreadful, yucky, ick, no thank you!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 15, 2024
From the start, our goal is for our users to enjoy doing the dishes. Scent plays a huge factor in this, so we're sorry to hear that you're not a fan of the new scent. Extensive testing is done to get the scent just right, so your feedback is valuable, and we'd like to hear from you about this. Please call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
2
Terrible “New Clean Scent”
on February 13, 2024
Posted by: Meg1981
I have always purchased the original dawn not only because it was effective but also because it was the only scent I could tolerate. The “New Clean Scent” is terrible. It leaves a scent on my dishes and gives me a headache. Please bring back the original scent!
Response from dawn-dish.comBy Customer Care, February 15, 2024
We understand that your experience with your recently purchased bottle of Dawn Ultra Dish Soap, with the updated Original scent wasn't one you enjoyed, Meg. Please know, we're truly sorry about this, and appreciate your concerns. It's really important to us that you can use Dawn comfortably, and we do everything we can to make sure this is the case. Our Safety Team puts all products and ingredients through very strict testing, making sure you'll be able to safely use the soap as directed. That said, we understand that personal sensitivity to any ingredient may happen, and is very individual. We want to help you as best we can, and hope you'll put the rest of the bottle off to the side, where it won't be used or tossed out. Then, call us any Monday through Friday, from 9 AM to 6 PM, EST for further assistance. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com