Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
2.9
(1,885 Reviews)
Rating breakdown 1,885 reviews
5 Stars
820
4 Stars
66
3 Stars
20
2 Stars
71
1 Star
908
20%of customers recommend this product.
(
165 out of
829)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New smell causes migraines
on June 2, 2024
Posted by: Kelsey
from Las Vegas
I’ve been a lifelong Dawn user but the smell of this new scent smells like disgustingly migraine inducing cat litter chemicals. Please please please change it back. I cannot use this soap anymore.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, September 9, 2024
Thank you for reaching out about the recent scent changes to our Dawn Ultra Original. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. This is the first scent change for Dawn Original in over 10 years, and we’re sorry for your disappointment. Because your safety is our priority, we ask you to stop using this new version of Dawn. Please, stop using this bottle.
We value your feedback greatly and it will be shared with the rest of my Dawn Team. Consumer feedback is vital in helping us improve our products, as at this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
We truly value you as a consumer and hope you'll give Dawn another try. We have a variety of scents if the Original is no longer comfortable for you to use, including an unscented version called Dawn Free and Clear, Unscented. It would be our pleasure to pick up your next bottle of Dawn for you, please, call us at your convenience at 1 (800) 725-3296, Monday through Friday, from 9 AM to 6 PM, EST.
We value your feedback greatly and it will be shared with the rest of my Dawn Team. Consumer feedback is vital in helping us improve our products, as at this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
We truly value you as a consumer and hope you'll give Dawn another try. We have a variety of scents if the Original is no longer comfortable for you to use, including an unscented version called Dawn Free and Clear, Unscented. It would be our pleasure to pick up your next bottle of Dawn for you, please, call us at your convenience at 1 (800) 725-3296, Monday through Friday, from 9 AM to 6 PM, EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Dawn scent
on June 17, 2024
Posted by: Finchy
Just bought Dawn with the new scent. Ugh! The other scent was much nicer. Hope you consider changing it back.
Response from dawn-dish.comBy Customer Care, June 20, 2024
We're sorry you aren't happy with the recent change in Original Scent, Finchy. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible new scent
on June 18, 2024
Posted by: Eliel
from Puerto Rico
1 star because in order to comment I have to pick a star. ABSOLUTELY TERRIBLE NEW SCENT. In a market where you have other choices available, you took a big chance. The market who does not know the original scent, doesn’t do dishes yet. This loyal client is buying Palmolive.
Response from dawn-dish.comBy Customer Care, June 20, 2024
We're sorry you aren't happy with the recent change in Original Scent, Eliel. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful scent, terrible business move
on June 21, 2024
Posted by: GuyWithMigraineNow
from Raleigh, NC
The new scent is just awful. Literally migraine inducing. What moronic MBA at this company convinced the product folks that changing the SCENT of best selling ORIGINAL SCENT dawn was a good move?
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 25, 2024
Thank you for bringing this to our attention. Our team is committed to researching, and performing rigorous safety tests to help us create products that are safe for use, and that we believe everyone will love. We haven't changed our Dawn Original scent for over 10 years, however, due to positive feedback on our new scent we made the change to our Dawn Ultra EZ-Squeeze Original. We appreciate you sharing your disappointment, and we'll be sure to share your feedback with our team.
We're also sorry to hear that your getting migraines from your Dawn Ultra EZ-Squeeze Original, and hope that you are feeling much better. If you have not done so, we recommend discontinuing use. Your safety is our highest priority, and we want to learn more. Please give us a call at (800) 725-3296, any time from 9:00AM-6:00PM EST.
We're also sorry to hear that your getting migraines from your Dawn Ultra EZ-Squeeze Original, and hope that you are feeling much better. If you have not done so, we recommend discontinuing use. Your safety is our highest priority, and we want to learn more. Please give us a call at (800) 725-3296, any time from 9:00AM-6:00PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible and disgusting new scent
on July 2, 2024
Posted by: Bob1926
Popped open the new bottle and instant migraine. I almost puked, the new scent is so bad. Who in their right mind wants this all over stuff they eat off of? I was a long time customer, and will now be changing brands. I also find it really interesting that the only good reviews are paid reviews and the rest are from actual customers. Seriously, such a bad series business moves.
Response from dawn-dish.comBy Customer Care, July 3, 2024
Bob, firstly, thank you so much for your loyalty and support. We're very sorry to hear that you had this experience with our new scent. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Be assured we never expect you to have this kind of experience especially with our safety checks, so please discontinue using it. We'd like to make a detailed report to our Quality and Safety Teams, ensure your feedback is shared with our team, and we'd like to tell you more about our unscented dish soap. Please call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Clean Scent Unfortunately, lingers on your dishes
on July 5, 2024
Posted by: Starmelis
from Northwestern Pennsylvania
The product works great for reducing grease off my dishes. However, the new clean sent is not pleasant and the smell lingers on my clean dishes, no matter how much I rinse them. It also stays on my sponges and washrags. It is not that pleasant of a A smell and the fact that it lingers on my dishes is disturbing
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, July 8, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Bring back old scent!!!
on July 24, 2024
Posted by: Iguessineedanewsoap
from Pennsylvania
I bought a new bottle of dawn and didn’t realize until I started used it the first time that the “original” scent was changed. The “new clean scent” is overpowering and not pleasant.
PLEASE bring back the actual original scent!!!
PLEASE bring back the actual original scent!!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, July 29, 2024
We're sorry you're finding the Clean Scent fragrance overpowering and unpleasant. Extensive research and consumer testing goes into our products to create features that will appeal to Dawn consumers like yourself. We also realize that preferences can vary from person to person, so we offer a variety of product versions. We hope you'll consider trying a different Dawn product, , and your loyalty if important to us. Our Dawn Team would like to talk with you more, and will be happy to assist you further with the purchase that you're dissatisfied with. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful perfume smell
on July 29, 2024
Posted by: Merm
If I could give it zero stars I would. The new scent is awful and it doesn’t wash off. It gives me a headache. Please bring back the old formula!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, July 31, 2024
We're sorry to hear that this was your experience, and we hope that you're doing well. We can assure you that our Dawn Original has ben thoroughly evaluated to be safe when used as directed. As well, we have many quality checks in place to ensure that you can use Dawn with ease. Your comments will be shared with our team, and we do recommend that you discontinue use of this particular product, if you haven't already. For a lighter scent, we suggest giving our Dawn Free & Clear a try. If you'd prefer an unscented option, we do offer our Dawn Free & Clear Fragrance-Free. As well, to help remove the scent from your dishes, try soaking them in hot water with some distilled white vinegar added to it. We'd like to learn more and gather some additonal details for our Safety and Quality Teams, so please give us a call at (800) 725-3296 when you have a chance.
Written by a customer while visiting dawn-dish.com