Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
2.9
(1,894 Reviews)
Rating breakdown 1,894 reviews
5 Stars
825
4 Stars
66
3 Stars
20
2 Stars
71
1 Star
912
20%of customers recommend this product.
(
165 out of
831)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
I Don't Get It
on July 17, 2024
Posted by: Long Time Supporter
from Rapid City, SD
Having a robust sense of smell, I tend toward lower scented products. In the past, I've appreciated Dawn Original's strong grease-cutting power, light scent, and inexpensive cost. Multiple generations of my family have used the product religiously for decades.
I'm discouraged they've changed the original to jump on the bandwagon of strongly perfumed products. I don't see why it's needed, since they could offer scented alternatives to appeal to that market.
As a loyal customer, I'm disappointed that Dawn's response to complaints has been to accuse customers of having a 'unique sensitivity' when describing feeling nauseous. I also felt nauseated by the smell and was grossed out when I realized it was coming from my dish soap.
While I understand change can be hard to accept, I don't see their EZ Squeeze Free and Clear fragrance-free version a comparable replacement, as has been offered by Dawn. The product costs more because of the more expensive bottle type. And because it's a 'specialty' version, it's less widely available.
I just want a simple, inexpensive, yet effective product to clean my dishes. And that's why I've been passionate about Dawn Original in the past. I will try Free and Clear, but please recognize that your product no longer offers the ease and sensibility that it used to.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, July 18, 2024
Thank you, so much, for reaching out to Dawn and sharing your thoughts with us. Know we’re truly honored to learn about the loyalty your family has for our brand over multiple generations. Again, thank you for your trust. We always want our consumers to feel that our products fit perfectly into their homes, and try our hardest to most accurately and confidently address every person’s experience. Scent preference is highly personal, and the physiological responses to scent is something that we cannot predict. That doesn’t diminish your experience, as your safety is our top priority. In our facilities, we follow strict guidelines and testing, in efforts to always please our consumers with our innovative, dependable, and safe dish soaps. We also understand your points about Free & Clear’s Fragrance Free version. Rest assured, we will pass your entire message onto the Team, so they can discuss the points you've shared to better meet the needs of all of our consumers. Remember, we’re here to help you with every Dawn purchase, and hope you’ll give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful smell
on July 19, 2024
Posted by: mr_suds
from Minnesota
The original dawn was so good, but the new scent in this product is awful! It smells like they dumped a bottle of gas station perfume into this. Way too strong, lingers on your hands and dishes after rinsing. Will be finding a different soap. Please bring the original scent back
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, July 22, 2024
We're sorry you aren't happy with the recent change in Original Scent. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. At this time, we do not have plans to reintroduce the old Dawn scent. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. We'd be happy to help you find a different scent from our many options that still have all of Dawn's cleaning power you know and love. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
0 out of 5
on July 22, 2024
Posted by: Scott B
from Virginia
This crap is garbage. Dawn used to be the best there is. Now it’s weak. Like every other company, they’ve cut costs on their products will still upcharging consumers. Literally their products make absolutely zero suds nowadays. Disappointing.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, July 24, 2024
We expect Dawn to be providing the clean you know and love, Scott, so we're truly sorry to hear this hasn't been your experience recently. Our products go through many quality checks to make sure they perform as expected, so we'd like to learn more to share with our Quality Team and help with this. Please give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
I love the ez squeeze bottle
on October 19, 2024
Posted by: Me57
Why did you do away with original scent? The new scent is to strong for me and I can't use it.
Response from dawn-dish.comBy Customer Care, December 31, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
AWFUL DESIGN - - Leaks All Over my Counter
on December 12, 2024
Posted by: OIBGirl
from Charlotte, NC
AWFUL Design - - Leaks all over my Counter. I opened just as the label says, but this product has never been leak proof. As the volume of product lessens in the bottle, it seems to leak more. Very disappointing in this product. Love Dawn, just not this design. You are better off buying the “regular” squeeze bottle.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 31, 2024
Thank you for sharing your experience with our EZ-Squeeze style bottle of Dawn. This innovative design helps one-handed soap dispensing be easier and neater. You'll find the bottle best works when you keep it stored "on it's head". Don't keep it on its bottom, like traditional bottles. Flipping the bottle will build up pressure, and lead to leaks. Turn the nozzle of the bottle upward, and remove it. Put it back on, then turn the bottle over, giving it a big squeeze into the sink or onto a sponge for about 2 seconds. Keep the bottle stored cap-side down, and your bottle should be fine. Please know, we're here weekdays, from 9 AM to 6 PM, EST to give you more help. Call us at 1 (800) 725-3296 if you need more assistance.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Great product, however…..
on May 18, 2023
Posted by: Hopeful
I always bought the pink colored Dawn because it is good for my hands and was a great dishwashing liquid. However, when I went to the grocery store to buy more, all that was on the shelf was the new bottle, EZ-squeeze so I bought it. The bottle is a great idea, however, the bottle is very, very hard to squeeze, nothing EZ about it. Did anyone ever consider people with Arthritis and how hard it is for them to use their hands sometimes? Sorry but I have to change dishwashing liquid.
Response from dawn-dish.comBy Aizaz Khalid, Customer Care, June 1, 2023
We thank you for sharing this with us and for your loyalty. Our products undergo many quality checks to ensure they get to you with the best results, so we are sorry you had this experience. We truly value you and want to win back your confidence. Please call us at (800) 725-3296 from 9 AM to 6 PM EST Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Easy pour
on May 29, 2023
Posted by: Me71061
When I saw “easy pour” thought awesome. I have arthritis in my hands and can’t squeeze the bottle. Very disappointed. I do love dawn but this new bottle is going in the trash.
Response from dawn-dish.comBy Aizaz Khalid, Customer Care, June 8, 2023
Please know, our Design Team designed our EZ-Squeeze bottle to help those with compromised hand strength, such as yourself. We only expect you to be smiling after using your bottle of Dawn Ultra in the EZ-Squeeze Bottle, with Original Scent, because your hands should be feeling free and fine after using it. It may help to turn the bottle upright, unscrew the top, then put it back on, turn it upside down, and give it a good 2 second squeeze. This'll remove the excess pressure, allowing the soap to easily leave the bottle. Need more help? We're happy to assist any Monday through Friday, from 9 AM to 6 PM, EST. Just dial 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
2
Really need an upside down bottle?!
on January 27, 2024
Posted by: Window
Not really satisfied with this new product. I was fine with the regular bottle. This gets clogged just like the regular bottle.
Response from dawn-dish.comBy Customer Care, January 29, 2024
We're sorry to hear that this has been your experience, as our Dawn Ultra EZ-Squeeze goes through many quality checks to ensure that you can use it with ease. If it seems clogged, we recommend removing the cap and rinsing it off with water. We hope this helps, and please give us a call at (800) 725-3296 if you'd like any further assistance.
Written by a customer while visiting dawn-dish.com