Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
5
Love it!
on August 5, 2024
Posted by: jillr6
[This review was collected as part of a promotion.] Love dawn soap and love the ez dispenser, the soap dispenses easy and cleanly and love that it is stored on the countertop with no drips. Great design and powerful cleaning soap.
[This review was collected as part of a promotion.] This is my favorite dish soap to use. It’s honestly all our home has ever used. I am very sensitive to fragrances and this soap has a good smell without being overpowering. It’s very affordable and we will continue to buy Dawn.
This is not the original scent as stated in the product description. Even the photo says new scent. Please bring back the original scent. I love Dawn and have used for over 20 years. The next option, free & clear, doesn't seem to be readily available either.
Response from dawn-dish.comBy Customer Care, August 6, 2024
Thank you for sharing your feedback on our recent change to Dawn Ultra Original! Our team truly appreciates your years of Dawn loyalty. This is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback and loyalty. We will relay it to our Research and Development team. We’re sorry to hear it may not be as available near you however, we recommend continuing to look for our Dawn Free & Clear Fragrance-Free, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
I loved dawn! But can no longer use it ! The new clean scent is awful!! What’s up? It was great because of how it worked and no scent! Also I bought a 2nd bottle because I thought I bought the wrong one. It didn't mention a scent but sadly it smells the same! Awful!! Big mistake ! Whose idea was this and why change a great thing?? And yes I’m rating it a zero! I can’t use it anymore !
Response from dawn-dish.comBy Customer Care, August 6, 2024
Thank you for sharing your feedback on our recent change to Dawn Ultra Original, AJ. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback and loyalty. We will relay it to our Research and Development team. Our Team recommends giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
The new scent is absolutely horrible. But the old scentI could do my dishes. I have a chronic illness that includes fragrance responses. The new fragrance makes me react and I can no longer use this product. I won’t be supporting this product anymore.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 6, 2024
There's nothing more important to us than your safety and satisfaction, so we're truly sorry to hear that you're not able to use our new scent. While scent preferences will vary from person to person, it should never make our users react when using it as directed, so we ask that you discontinue using your bottle. Luckily, we have just the product for you. It's our Dawn EZ-Squeeze Free & Clear Dish Soap. It's unscented yet has the cleaning power of Dawn you have come to know, love, and trust. We'd love to tell you more about it, and make a detailed report to our team about your experience. Please call us at (800) 725-3296.
The new scent is terrible. I have always used Dawn because the scent was not overwhelming. It smells too much like perfume now - causes a headache.
Response from dawn-dish.comBy Customer Care, August 6, 2024
Thank you for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
We're so disappointed in the new scent! After using Dawn for decades, we'll need to consider a different dish soap, because we can't stand the new scent. I hope there are enough complaints lodged to bring back the old scent, because Dawn has been our go-to dish detergent for decades!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 6, 2024
We're sorry you aren't happy with the recent change in Original Scent, Marti. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. At this time, we do not have plans to reintroduce the old Dawn scent. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. We'd be happy to help you find a different scent from our many options that still have all of Dawn's cleaning power you know and love. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Been using Dawn for over 20 years. Just bought the “New Clean Scent”. Just opening the flip top on the bottle the scent was so overpowering and sickeningly sweet I couldn’t believe it. The scent is just awful. I’m not alone, there are many reviews out there commenting on the new scent. It is anything but clean. I can’t imagine using this on an animal, the scent is overpowering. I will not be purchasing Dawn in the future.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 6, 2024
Thank you for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and what you've shared isn't something we want anyone to go through. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We also want to assure you that all Dawn products used in emergency first-aid intervention for animals exposed to environmental disasters are safe when used by trained professionals, as Dawn is a very effective agent for the removal of oil contamination from fur/feathers. In fact, emergency intervention by trained personnel is a well-recognized and beneficial medical intervention for these poor animals in dire straits. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.