Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
5
10/10 recommend
on August 7, 2024
Posted by: laurebabe
[This review was collected as part of a promotion.] Dawn has always been my number one go to for tough hard food and grease for dishes. I love how clean and shiny it makes my dishes. I love the newer squeeze bottles and how easy it is to just leave it after you use with no issues from having to close a cap. Dawn has this distinctive scent that isn't too over powering like some dish soaps. I love that this soap is also good and safe for animals and can be used for such when they find themselves in a bit of trouble and need some cleaning up.
I've used Dawn for nearly 25 years. The original sent was pleasant. I have developed an extreme sensitivity to fragrance over the past several years, necessitating the use of a mask when in contact with perfumes and colognes. I was excited to purchase the new EZ Squeeze bottle, but immediately upon opening it, I immediaely got a headache, which is one of the symptoms of my sensitivity. I have always been satisfied with your product in its original formula. Unfortunately, if this is your new original scent, I will no longer be purchasing this product. Hopefully, the free and clear product listed on your website is available fir purchase in my location and works just the same. I'm willing to try that, at least once.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 8, 2024
Your loyalty over the last 25 years is extremely appreciated. We're certainly sorry to hear about your experience with the new Dawn Ultra Original scent, and we truly hope you're feeling better. If you haven't already, we do recommend discontinuing use. Our hand dishwashing soaps are all thoroughly evaluated to make sure they're safe to use, but we do understand that fragrance needs vary from person to person, so we'll be sure to share these details with our Safety Team. We'd like to help find a product that works well for you, so please give us a call at (800) 725-3296.
I have to say the new Smell, I can’t even bring myself to call it scent, is appalling. Why do companies screw up a good thing? This has to be some sort of penny saving move because I doubt somebody said Wow that smells so much better than the original. Now I’m suck with 2 bottles that no one in my house will touch. Thank you Dawn research department. (Sarcasm)
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 7, 2024
Firstly, thank you so much for sharing your feedback about our new scent. Our goal is for you to enjoy doing the dishes, and we realize how important scent plays a roll in that. These changes aren't made lightly, so the change was implemented after receiving positive feedback during extensive testing with consumers. We'd like to make sure your voice is heard about this change and find you a different scent we're sure you'll love. Please call us at (800) 725-3296.
[This review was collected as part of a promotion.] Also love Dawn dish soap they never disappoint. I absolutely love the squeeze bottles. They don't drip and they are easier to use when washing. Best upgrade yet!
I am very upset. Why change the scent? As soon as I opened this bottle I started to have a severe allergic reaction and had an asthma attack. Since the bottle appeared the same I didn’t notice they changed the scent. Why? After all the years of Dawn being a reliable top brand why would they change the fragrance, especially to this excessively strong obnoxious scent? I couldn’t get the smell out of anything it touched including my hands. I just threw the rag and sponge away. Please don’t use this on any baby duckies or other animals!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 12, 2024
We're sorry to hear that this was your experience, and we hope that you're doing well. Since safety is our top priority here at Dawn, we can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed. As well, a lot of thought goes into the design of our products, and this fragrance change was implemented after receiving positive feedback during extensive testing with consumers. There's a label/sticker on the front of the bottle will state "New Clean Scent." We'll be sure to share your comments with the rest of our team, and we do recommend that you discontinue use of this particular product, if you haven't already. It may be helpful to know that we offer other Dawn versions, and we hope that you'll give another Dawn a try. For a lighter scent, we suggest checking out our Dawn Free & Clear. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you can.
[This review was collected as part of a promotion.] Dawn is always top tier. Always use their products. Never let down. The easy squeeze bottle is my favorite. Smells nice and fresh. Very gentle not drying. Great price.
[This review was collected as part of a promotion.] This cleans so well ! The smell is amazing. Great value for the product. Easy pour spout. And safe on animals. What more do we want . DAWN IS THE BEST !
Terrible new scent. Too floral and not pleasant. Smells like horrible perfume. Big mistake dawn.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 6, 2024
We're sorry you aren't happy with the recent change in Original Scent, Jim. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.