Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Average customer rating
2.9
(1,837 Reviews)
Rating breakdown 1,837 reviews
5 Stars
786
4 Stars
64
3 Stars
20
2 Stars
70
1 Star
897
20%of customers recommend this product.
(
165 out of
821)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
1
Awful new scent
on July 9, 2024
Posted by: Mccoyjb1021
The new scent is awful, I have to rinse my dishes for twice as long to get rid of it now
Response from dawn-dish.comBy Customer Care, July 11, 2024
We're sorry you dislike the scent and have experienced it lingering on your dishes, Mccoyjb1021. Extensive research and consumer testing goes into our products to create appealing features, and our products undergo stringent quality controls to ensure performance and safety. When the soap scent lingers on your dishes, there could be a few potential causes for this happening. Over time, dish soap buildup can accumulate on dishes, especially if they’re not rinsed thoroughly or if too much soap is used. Also, if you have hard water, it can interfere with the effectiveness of the soap and leave behind residue. In cases of hard water, using a water filter may help. As well, it’s important to know that our dish soap is not intended as a long-term (overnight) soaking solution. For best results, add about 2 tablespoons of dish soap to the sink, then add water that’s 105-115°F. Finally, be sure to rinse the dishes thoroughly with clean water. We take your satisfaction very seriously, and our Dawn Team would like to learn more about your experience to further assist you. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Dawn new scent stinks
on July 10, 2024
Posted by: Scary
from Phoenix
Change the scent back to the original! I don't see how you could wash a duckling with this stinky soap!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, July 11, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Now with fresh perfumed chemical scent!
on July 10, 2024
Posted by: nomoremsniceguy
from Oregon
I have always bought Dawn. For years. But, I just bought a refill bottle this week and it smells like chemicals. After I washed the dishes, the dishes smelled like cheap old perfumed chemicals. I had to rinse them all with hot water. My husband accused me of putting Spray 'n Wash everywhere and he didn't believe me when I told him it was the dish soap with the "new fresh scent." It was a huge argument. I will NOT be purchasing any more Dawn and I'm returning this bottle, and possibly getting a new husband.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, July 11, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible "new" smell
on July 11, 2024
Posted by: Apple23
from Kansas City
The "New Clean Scent" is absolutely HORRENDOUS. Makes dishes smell bad. Why in the world would you change something that works great and people love to a horrible new smell? When can we expect the Dawn soap smell that we are used to return to the stores??
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, July 15, 2024
We're sorry you aren't happy with the recent change in Original Scent. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. At this time, we do not have plans to reintroduce the old Dawn scent. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. We'd be happy to help you find a different scent from our many options that still have all of Dawn's cleaning power you know and love. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent 🤢
on July 12, 2024
Posted by: Ant123
from New Jersey
I started using Dawn not all that long ago and decided at the time that I'd never go back to any other brand. The way the original blue Dawn cleans and smells was perfection. But now theres a new scent and it has taken everything in me not to throw both bottles I purchased right in the trash. The new scent is horrendous. I don't doubt that it cleans the same as it always has, but I'll never know because I can't stomach the new scent one bit.
Response from dawn-dish.comBy Customer Care, July 16, 2024
Thank you for sharing your experience with the new scent of Dawn. We want to assure you that safety is our top priority. We thoroughly test all of our ingredients before we use them in a product, and what you've experienced is not something we would expect. Based on your feedback, we recommend discontinuing this Dawn. We'd be happy to help you find a different scent from our many options that still have all of Dawn's cleaning power you know and love. So we can complete a report for our Safety Team and assist you further, please hang on to the product and call us at (800) 725-3296 Monday through Friday, 9 AM to 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
smells disgusting
on July 13, 2024
Posted by: Tinydancer
I just used a newly purchased bottle of Dawn “new clean scent” and it smells disgusting! I’m very sensitive to strong scents and I will get headaches. The smell lingers on my hands and I have to wash my hands after washing the dishes. I’ve used Dawn forever and I’m so very disappointed in this scent change. I will definitely return this bottle and purchase some other brand.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, July 15, 2024
Thank you for reaching out to Dawn and sharing that you’re not 100% pleased with your current bottle of Dawn Ultra Original. As the first scent change in over 10 years, we worked very hard to make sure everyone would enjoy this update. Our team of consumers chose the current fragrance, and we’re deeply sorry to learn you’re not agreeing with them. We assure you, your message will be shared with our Dawn Team, so they can work to make our products even better. Because safety is our top priority, we ask you to stop using your current bottle. While our Safety Team works very hard to make sure all will be comfortable using our dish soaps as directed, it’s possible your unique situation makes this a dish soap you can no longer use. We hope you’ll consider giving Dawn Free & Clear Fragrance Free/Unscented a try. In fact, it would be our pleasure to help you pick up this dish soap. Give us a call for more help with this and to update us on how you’re feeling. We’re phone-side Mondays through Fridays, from 9 AM to 6 PM, EST. Call us up at 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Gross scent
on July 14, 2024
Posted by: Sensitive to smells
from Virgina
Accidental bought this new scent, holy crap it smells bad, get half way threw the dishes and my senses are getting killed. Please do not stop making the non scented version
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, July 15, 2024
Thank you for your review. Please know, we always work very hard to make sure our consumers appreciate our products as expected, and we're very sorry to learn that the recent update to Dawn Ultra Original has you feeling as you've described. You may have a particular sensitivity, as our Safety Team assures us that when used as directed, you should only smile when using this dish soap, thanks to the clean it delivers. We do apologize that the scent isn't getting along well with you, and hope you'll stop using the dish soap for your safety, as it is our priority. While the previous scent of Dawn Ultra Original isn't destined to return to your sink, we do have a new Unscented Dawn Free & Clear you may enjoy. We hope you'll give it a try, and give us a call for help picking up a bottle. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new smell
on July 14, 2024
Posted by: Nat88
New scent is HORRIBLE!!! Smells like a strong perfume! Ive used Dawn for years but I will be changing my soap because the smell gives me a migraine. So disappointed and hope they bring back the original smell!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, July 15, 2024
Thanks, Nat, for sharing your thoughts regarding your recently purchased bottle of Dawn Ultra Original, with updated scent. As the first scent change in over 10 years, we worked very hard to make sure everyone would enjoy this update. We worked with consumers to choose the next best scent of Ultra Original, and we're very sorry it's not safely meeting your needs. Know we'll be sure to pass your message and experience onto our Dawn Team, so they can continue improving our products. Because safety is our top priority, we ask you to stop using your current bottle. We hope you’ll consider giving Dawn Free & Clear Fragrance Free/Unscented a try. In fact, it would be our pleasure to help you pick up this dish soap. Give us a call for more help with this and to update us on how you’re feeling. We’re phone-side Mondays through Fridays, from 9 AM to 6 PM, EST. Call us up at 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com