Customer reviews from otterbox.com
OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Average customer rating
3.5
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
39
4 Stars
8
3 Stars
7
2 Stars
8
1 Star
20
56%of customers recommend this product.
(
28 out of
50)
Customer Reviews for OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Posted by: Brandon
Verified Purchase:Yes
Only charges a small percentage of battery, not fully. If your in a jam it’s useful, don’t expect complete charge and any reserve.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 14, 2025
Hello, Brandon! We are so sorry to hear you are experiencing an issue with your Power Bank product. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
No more worries about finding a power outlet,amazing portable power,simply attach the battery pack to your MagSafe Case and charging begins
Written by a customer while visiting otterbox.com
Posted by: TJ NorCal
Verified Purchase:Yes
Does not work with a protective case on your phone
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 11, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Chuck
Verified Purchase:Yes
Love this little thing. Works great and allows us to keep charging the phone in our room when the kids are out late and we have to have the phone close.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JGeo
Verified Purchase:Yes
Don't buy. Did not work. They shouldn't even give it away for free!
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 11, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: Jay C
Verified Purchase:Yes
It didn’t work. I opened the box and attempted to charge it. No power.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 13, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: Mark
Verified Purchase:Yes
I haven't got it to work yet. Its white on a black phone. A little tacky.
Response from otterbox.comBy Customer Service, August 14, 2025
Hello Mark! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Frederic
Verified Purchase:Yes
Can't speak on the longevity of the battery as the magnet is to weak to adhere to the Case Defender XT for the Fold 7
Response from otterbox.comBy Customer Service, August 14, 2025
Hello Fredric! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com