Customer reviews from otterbox.com
OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Average customer rating
3.5
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
39
4 Stars
8
3 Stars
7
2 Stars
8
1 Star
20
56%of customers recommend this product.
(
28 out of
50)
Customer Reviews for OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Customer Rating
2
Could be better
on October 13, 2022
Posted by: craemay
[This review was collected as part of a promotion.] This portable charger doesn’t hold that long of a charge so this is only ideal for a quick emergency charge until you can get yourself to an outlet. I also don’t like that it’s only compatible with MagSafe cases - I have to take off my regular one in order to charge it.
Response from influenster.comBy OtterBox, Customer Service Team, October 17, 2022
Hi there!
Thanks so much for this feedback! We're so sorry to hear the Wireless Power Bank for MagSafe didn't have as much juice as you were expecting, we understand that can be disappointing. You're correct in saying this item will work best with one of our MagSafe cases or with your caseless device. This allows for that magnetic connection to hold securely to your phone. Please feel free to give our team a ring at 1-855-688-7269 with any questions or concerns.
Best,
OtterBox Customer Service Team
Thanks so much for this feedback! We're so sorry to hear the Wireless Power Bank for MagSafe didn't have as much juice as you were expecting, we understand that can be disappointing. You're correct in saying this item will work best with one of our MagSafe cases or with your caseless device. This allows for that magnetic connection to hold securely to your phone. Please feel free to give our team a ring at 1-855-688-7269 with any questions or concerns.
Best,
OtterBox Customer Service Team
Written by a customer while visiting influenster.com
Customer Rating
4
It’s ok
on October 25, 2022
Posted by: prettyprivatethings
[This review was collected as part of a promotion.] I like how portable this is. It’s easy to use and self explanatory. But i need something that charges one full charge. This does not.
Written by a customer while visiting influenster.com
Customer Rating
4
Quality Build But…
on October 25, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] As is expected with Otterbox, the build quality is outstanding. The plastic feels just like otterbox’s other cases with the matte texture plastic and the styling fits in perfectly.
Though charging the battery itself takes quite awhile and it gets pretty warm overtime. If the magnets were just a little bit stronger and the magsafe attachment to the phone had a bit of silicone to stop it from slipping around, this would definitely be a win.
Written by a customer while visiting influenster.com
Customer Rating
2
Only charges phone for like 20%
on January 11, 2023
Posted by: Anonymous
This is only for emergencies to get you to a phone charger. It can’t even give your phone 1 full charge. I’m very unhappy with this product.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 12, 2023
One-fifth of the expected performance of this Otter power bank would have us feeling pretty depleted as well, and we're sorry that you're struggling to keep everything amped up. The good news is we are here and happy to help with some troubleshooting tips and tricks, or even a brand-new warranty replacement if need be.
Just give us a call at 1-855-688-7269, and we'll get right on the case!
Best,
OtterBox Customer Support
Just give us a call at 1-855-688-7269, and we'll get right on the case!
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
5
My honest review!
on March 9, 2023
Posted by: sharons150
[This review was collected as part of a promotion.] I received this product from otter box and Influenster for my honest review,
I really love the wireless charger it has a magnetic hold on your phone even works with a phone case on your phone it charges amazing superrr quick!! It’s a bit heavy but that don’t bother me
I really love the wireless charger it has a magnetic hold on your phone even works with a phone case on your phone it charges amazing superrr quick!! It’s a bit heavy but that don’t bother me
Written by a customer while visiting influenster.com
Posted by: Xoxo
Verified Purchase:Yes
I like it once I figured out how to use it. It charges your phone fast for a power box especially when traveling.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Marybel
Verified Purchase:Yes
Great! It has give me me a charge when I need it, especially since I’m always on the go!!
Written by a customer while visiting otterbox.com
Posted by: Emily Nick
Verified Purchase:Yes
It charges my phone for a long periods of time when I’m on the go or traveling
I would recommend this to a friend!
Written by a customer while visiting otterbox.com