Customer reviews from otterbox.com
OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Average customer rating
3.5
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
39
4 Stars
8
3 Stars
7
2 Stars
8
1 Star
20
56%of customers recommend this product.
(
28 out of
50)
Customer Reviews for OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Customer Rating
5
Great charger
on August 23, 2022
Posted by: Evan101
from Coventry Rhode Island
Gender:Male
[This review was collected as part of a promotion.] Before getting this better pack my phone would die about half way through the day but now my phone lasts all day with this battery pack. It stays connected to my phone with the magnetic base so I don’t have to worry about it falling off. It’s also super sleek attatched onto my phone and can still fit in my pocket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Works perfectly!
on September 1, 2022
Posted by: heyangela
[This review was collected as part of a promotion.] This is my first time trying the otterbox wireless power bank. I have an iPhone 12 and it works perfectly on my MagSafe charge. The magnetic is strong and I can use my phone while also charging it with the power bank. This also worked with a case. Highly recommend!!
Written by a customer while visiting influenster.com
Customer Rating
5
Otter box
on September 2, 2022
Posted by: carriel202
[This review was collected as part of a promotion.] This is my first MagSafe charger and I love the convenience of having a charger on the go. It’s charges my phone in no time. It’s extremely durable and worth it.
Written by a customer while visiting influenster.com
Customer Rating
2
Overheats
on September 2, 2022
Posted by: taylorg40
[This review was collected as part of a promotion.] Product overheats rather quickly. Doesn’t charge very well while phone is in use and dies very quickly. Would t recommend as a power bank for emergencies.
Response from influenster.comBy OtterBox, Customer Service Team, September 7, 2022
Hmm, we definitely weren't going for any of those three callouts being the main takeaways from time spent with the OtterBox Wireless Power Bank for MagSafe, and we're sorry that you've had such a depleting experience. Give our supercharged Otters a call at 1-855-688-7269 when you have a few minutes and we'll be glad to help amp things up with some troubleshooting tips and tricks or a brand-new warranty replacement!
Best,
OtterBox Customer Service Team
Best,
OtterBox Customer Service Team
Written by a customer while visiting influenster.com
Customer Rating
5
Battery
on September 9, 2022
Posted by: melissam48a3
[This review was collected as part of a promotion.] Very happy with this wireless charger. It keeps my phone charged for awhile. I am happy I can charge it using my MagSafe wireless charger. It does come with a plug to charge it however I’m not sure what type of outlet it would go in?? So hopefully you have a MagSafe charger.
Written by a customer while visiting influenster.com
Customer Rating
5
LOVE
on September 10, 2022
Posted by: sydneyspice121
[This review was collected as part of a promotion.] I absolutely love this product. I was planning on actually buying one of these to try before knowing i was getting this to try. Well wow it’s awesome! It has already saved me and some family in a pinch. It connects well to the back of my phone through my phone case. I will say it could hold a longer charge but when your phone is dead in a pinch it’s great. It does make your phone quite warm as well as your phone but that’s normal with these types of portable chargers. I would def recommend
Written by a customer while visiting influenster.com
Customer Rating
4
Great Option
on September 10, 2022
Posted by: butterflyeyes
[This review was collected as part of a promotion.] If you find yourself needing to recharge before the day is done or you plan on being out and don’t want to worry about a low battery after a long day of constant use then you know it’s a great idea to have a power bank on hand just in case. This one does the job! It takes awhile to fully charge for first use but that’s typical. I love that you can charge the bank and your device at the same time when in a pinch. It’s a little chunky but it’s not a huge deal. Only bad thing I can think of is it comes with a super small charging cable that feels useless until you have it super close to wherever the charging block is. I just opted to use my MacBook Pro/iPad Pro charging cable instead.
Written by a customer while visiting influenster.com
Customer Rating
3
A Good Emergency Charger
on September 14, 2022
Posted by: delisar
[This review was collected as part of a promotion.] I received this wireless power bank from Otterbox & Influenster in exchange for an honest review. I like the compact size of this power bank. After letting it charge overnight I tried it on my phone when it was 57% charged. I used the phone for 20 minutes and then let it sit to charge. My phone was fully charged in a little under 2 hours. The power bank fully charged my phone twice before I needed to recharge the unit. Heads up, if you have a phone case with pop sockets you’ll need to remove your case to use this Otterbox. It uses magnetic technology to charge phones. The Otterbox also charged my mini fan! That was a nice plus!
Response from influenster.comBy OtterBox, Customer Service Team, September 20, 2022
Hey there!
Thanks so much for getting us this feedback! We're happy to hear our Wireless Power Bank was able to get your device (and your mini fan) amped up quickly and smoothly! We're sorry you had to remove your Otter + Pop case to use this item, but you're absolutely correct that it will require a Made for MagSafe case, like our Symmetry Series+ or Defender Series Pro XT, to ensure that magnetic locking component holds the Wireless Power Bank in place. If you have any questions, we're always here to help at 1-855-688-7269!
Best,
OtterBox Customer Service Team
Thanks so much for getting us this feedback! We're happy to hear our Wireless Power Bank was able to get your device (and your mini fan) amped up quickly and smoothly! We're sorry you had to remove your Otter + Pop case to use this item, but you're absolutely correct that it will require a Made for MagSafe case, like our Symmetry Series+ or Defender Series Pro XT, to ensure that magnetic locking component holds the Wireless Power Bank in place. If you have any questions, we're always here to help at 1-855-688-7269!
Best,
OtterBox Customer Service Team
Written by a customer while visiting influenster.com